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Hotel Dolores Alba Chichén, Piste

2.5-star2.5 stars
Km 122 Carretera Merida- CancunPisteYUC97751MexicoGreat location! See map

Chichen Itza hotel with 2 outdoor pools, restaurant
  • Free full breakfast, free WiFi, and free parking
Great pool
Great location
Tasty breakfast
Service is adequate
152See all 152 reviews
From 497 reviewsTripAdvisor Traveller Rating

Hotel Dolores Alba Chichén, Piste

from $30
  • Double Room Single Use
  • Double Room, 2 Double Beds
  • Triple Room, 2 Double Beds
  • Quadruple Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 1 floor


  • Check-in time 2 PM-5 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others


  • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets stay free (dogs only)

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 5 kg)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

  • Free nearby parking


  • Area shuttle *

  • Theme park shuttle *

Other information

  • Smoke-free property
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
Things to do
  • Number of outdoor pools - 2
  • Pool sun loungers
  • Ecotours nearby
  • Golfing nearby
  • Pool umbrellas
Working away
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • One meeting room
  • Conference center
  • Tours/ticket assistance
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 5
  • Year Built 1990
  • Elevator/lift
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Furnished balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
Be entertained
  • 26-inch LCD TV
  • First-run movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features


Dolores alba - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Dolores Alba Chichén, Piste’s small print

Also known as

  • Dolores Alba
  • Dolores Alba Chichén
  • Dolores Alba Chichén Piste
  • Dolores Alba Hotel
  • Hotel Dolores Alba Chichén
  • Hotel Dolores Alba Chichén Piste
  • Hotel Dolores Alba Chichén Chichen Itza
  • Dolores Alba Chichén Chichen Itza


Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Dial-up Internet access is available in guestrooms for an extra charge

Area shuttle and theme park shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Dolores Alba Chichén, Piste


  • Cenote Ik kil - 1 min walk
  • Pyramid of Kukulkan - 38 min walk
  • Court of the Thousand Columns - 39 min walk
  • Cenote Yokdzonot - 20 mi / 32.2 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 99 min drive
  • Free self parking
  • Free parking nearby
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)

Recent reviews

Good 7.6 From 152 reviews

Hotel Dolores Alba Chichén, Piste
great for cenote Ik-Kil
nice hotel....great for seeing cenote Ik-Kil. Free one way shuttle to Chichen Itza. No eateries or stores nearby.
william, us1 night trip
Hotel Dolores Alba Chichén, Piste
Has potential, too bad power outage is a norm
We were only there a couple of days to vist Chichen Itza and a couple of Cenotes. It's la cute quite place with lots of potential. The main pool is nice but the archeological pool that should be the main amenity iskind of neglected, because most people want to be closer to the bar. The first day was fine. On our second day there was a storm and electricity went out. We spent all night without. We checked out at around 10:30a, still no electricity, no internet, no AC. It was miserable. It is not the staffs fault but it seems it might happen often, as the staff was so relaxed about it. In that case, they should invest in some generators. Besides the power outage I'd say pretty good for the price. If you are picky I wouldnt recommend it.
Lorena, us2 night family trip
Hotel Dolores Alba Chichén, Piste
Worst experience with till now. Just NO
At our arrival they had not received our reservation (We had made it about 15 minutes ago). I showed them my confirmation email where it said "your reservation is guaranteed and paid for". They told us we'd have to wait 20 minutes without allowing us to get the room, otherwise we could get the room by paying the standard price (About a 25% increase) and we would not get it back if the reservation kicked in. After around 30 minutes they said they had received it. The room was in a mediocre state for the price. It is only expensive because it's across the road from a cenote. Only 2 body towels, barely enough to cover an adult person. No Shampoo and an old looking AC with no remote. Washroom was not too pleasing to the view (just OK). We found a 2 to 3 inch big spider. Only positive was the outdoor pool (didn't use it) and the TV... Only 4 channels but I got lucky as they were showing boxing... Oh the exotic channel is also free.
Alejandro, us1 night romance trip
Hotel Dolores Alba Chichén, Piste
Very Good8.0
Pools were great, bar and restaurant looked good. Room was OK, but the place had few visitors. Easy to get taxi to Chichen-Itza and Valladollid. I would stay here again, bargain and convenient location but some highway noise.
Beth, us1 night trip
Hotel Dolores Alba Chichén, Piste
Beautiful and peaceful
We loved this place while visiting Chichen itza and stayed an extra day. Amazing staff and so close to the park and Piste. Vive la Mexico!!
Richard, us2 night family trip

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Hotel Dolores Alba Chichén, Piste

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