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Umalas Hotel and Residence

Photo gallery for Umalas Hotel and Residence

Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
View from room

Overview of Umalas Hotel and Residence

Umalas Hotel and Residence

4-star property
4-star hotel in Umalas with 2 restaurants and spa

7.6/10 Good

147 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchenette
Map
Jl. Umalas II No. 83, Seminyak, Kerobokan, Bali, 80361

Room options

About this area

What's nearby

  • In Umalas
  • Seminyak Beach - 16 min drive
  • Legian Beach - 29 min drive
  • Kuta Beach - 34 min drive
  • Sanur Beach - 40 min drive
  • Nusa Dua Beach - 40 min drive
  • Ubud Monkey Forest - 68 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 31 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping centre shuttle
  • Free beach shuttle

Restaurants

  • Someplace Else - 8 min walk
  • Susheria - 11 min walk
  • Sirenetta - 14 min walk
  • Nostimo Greek Grill Bali - 14 min walk
  • Bli Crackling - 15 min walk
Map

About this property

Umalas Hotel and Residence

Umalas Hotel and Residence offers an airport shuttle (available 24 hours) for IDR 250000 per vehicle one way. You can visit the spa to be pampered with massages, body wraps or aromatherapy, and De Bistro Restaurant, one of 2 restaurants, serves international cuisine and is open for lunch and dinner. There's an outdoor pool and a bar/lounge, and in-room conveniences at this upmarket hotel include washers/dryers and fridges. The pool and helpful staff get good marks from fellow travellers.

Languages

English, Indonesian, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 15

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Off-site

  • Free area shuttle within 3 km
  • Free beach shuttle
  • Free shopping centre shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Free local shuttle
  • Children's menu

What to do

  • Free beach shuttle
  • Beach nearby
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba-diving nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Umbrellas
  • Free beach shuttle
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible registration desk

Languages

  • English
  • Indonesian
  • Japanese
  • Malay

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Dressing gowns and slippers
  • Washer and dryer

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony
  • Separate dining area
  • Separate sitting area

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Kitchenette
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Umalas Wangi Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

De Bistro Restaurant – Overlooking the pool, this restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Kopi Langit at Rooftop – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 90000 for adults and IDR 45000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 250000 per vehicle (one way)
  • Cruise ship terminal shuttle and ferry terminal shuttle services are offered for an extra charge
  • Credit card charges are subject to an extra charge

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Rollaway beds are available for IDR 350000.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Umalas Hotel Kerobokan
Umalas Hotel
Umalas Kerobokan
Umalas And Residence Kerobokan
Umalas Hotel and Residence Hotel
Umalas Hotel and Residence Kerobokan
Umalas Hotel and Residence Hotel Kerobokan

Frequently asked questions

Does Umalas Hotel and Residence offer free cancellation for a full refund?
Yes, Umalas Hotel and Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Umalas Hotel and Residence?
As of 31 January 2023, prices found for a 1-night stay for 2 adults at Umalas Hotel and Residence on 14 February 2023 start from €47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Umalas Hotel and Residence?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Umalas Hotel and Residence?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Umalas Hotel and Residence?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Umalas Hotel and Residence?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Umalas Hotel and Residence?
Yes, an airport shuttle is available. The charge is IDR 250000 per vehicle one way.
What are the check-in and check-out times at Umalas Hotel and Residence?
You can check in starting at 2:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Umalas Hotel and Residence and nearby?
Have fun with activities such as boat tours, rafting and scuba-diving, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. Umalas Hotel and Residence also has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Umalas Hotel and Residence?
Yes, there are 2 on-site restaurants, featuring international cuisine and pool views. Nearby restaurants include Someplace Else (8-min walk), Susheria (11-min walk) and Sirenetta (14-min walk).
Does Umalas Hotel and Residence have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge.
Does Umalas Hotel and Residence have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Umalas Hotel and Residence like?
Umalas Hotel and Residence puts you in Umalas, in the heart of Kerobokan. Popular attractions include Seminyak Beach, which is 16 minutes away by car.

Reviews

7.6

Good

7.9/10

Cleanliness

8.3/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

Sumiani, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I liked friendly staff, quick request response service and assistance, tasty Bfast. It will be good if they can top up toiletries daily without guest needing to ask and also put label in front of the food and allergies ingridents or egg/ no egg in food.
HK, 4-night family trip
Verified Expedia guest review

4/10 Fair

Bad hotel
Room was dirty, dark, floor was sticky
3-night business trip
Verified Hotels.com guest review

6/10 Good

Not for Recommendation.
In our week's stay, we had to change rooms 3 times. In the first room they put us in, upon walking in, we were impressed by the big size of the rooms, more like an apartment. This was Room 1006. Soon, we discovered we had no hot water, there was a leak under the basin and the light outside the bedroom would not turn off. We also had no pool view which was our request when making the booking. The next day, we were moved to room No. 2017. Still no direct pool view. The air conditioner in the room leaked and had wet most of our clothes in the wardrobe directly under the air conditioner! To fix the air conditioner, the maintenance guy just put a plastic container to catch the drips and it made an awful dripping sound, in which it would have been very disturbing to try and sleep with. The bathroom light was very dim, so as a solution, they put up a fluorescent light, which straight away fell & hurt my wifes hand when she caught it. Apparently, they had it just balancing on a loose screw!!!! (so dangerous). The air conditioner in the lounge room also needed fixing but instead they made it very noisy! Tiles were missing from the pool. Wi-fi was very bad. No hairdryer supplied unless requested and you had to pay for a deposit. The fixed shower head is only good for short people. After every shower, the bathroom floor would get flooded. Water also was leaking from the ceiling one evening. There was no plug in the basin in the bathroom, leaving a huge hole in the drain.
Myra, 7-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice stay in a calm area
Well priced hotel with very nice staff
Jean Patrick, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Awesome area to stay in Bali...
Awesome area to stay in Bali... The Umalas area still has the old Bali feel... The hotel has friendly service and in its day, would have been a beautiful hotel, but sadly it hasn’t been very well maintained... It’s a little run down and has Ann old fashioned look and feel... It really needs a little makeover and to be restored to its former glory... The deck around the pool is dangerous and desperately need replacing! The AC’s were extremely noisy! linen and towels altho clean, were old and tied... The wifi was impossible to login too and not worth using... if they fix these few things it would be a great place to stay!
6-night family trip
Verified Hotels.com guest review

6/10 Good

Nice hotel staff & good food, poor room quality
The staff was extremely friendly and nice, and the food at the hotel restaurant is really good. But the actual room wasn’t as great. My bathroom was clean, but it didn’t look the best. The WiFi dropped repeatedly. And there was construction outside my room, which made it difficult to just relax in the room when I wanted a break from sightseeing. There were also a number of appliances that malfunctioned during my stay, including the TV and the safe. The price was cheap, so it’s a good option if you’re low on cash. But I wouldn’t stay here again, if I have a chance to return to Bali.
8-night trip
Verified Hotels.com guest review

8/10 Very good

Location a bit far from beach and shops, staff friendly, toilets are old n need a rewamp. Best is the breakfast n pool
E, 3-night trip
Verified Wotif guest review

6/10 Good

Some highs but one major low.
We stayed at Umalas Hotel and Residence for three weeks and found it to be mostly a positive experience. The high points would be the excellent staff, all very friendly and willing to help out in any way they can. The low point would be it's a bit old and tired and it also has just about the worst Wi-Fi internet connection we have ever tried to use, slow, unsecure and it either drops out constantly or doesn't connect up at all, it's truly dreadful and if you want or need Wi-Fi in a hotel, well do not come here, just straight away look elsewhere, it's really not up to scratch. Arriving late one night the reception desk arranged a welcome drink for us while we filled in the paperwork, it's pretty standard stuff in Asia but still a nice touch. The rooms themselves, or a least our one bedroom room on the first floor was decidedly odd in layout and equipment. There is a small kitchenette in the living space, it has a microwave and fridge but there is nothing much in they way of cooking or eating utensils, the front desk staff will provide anything you ask for though, like plates, bowls, tea-towels etc. Also in the living space is a lounge and a TV and that's where it starts to get weird. The TV is mounted onto a wall and the lounge is sitting under it but a right angles, you can't actually sit on the lounge and watch the television unless you do as we did and drag the lounge across the room and push it up against the wall facing the TV. The other really odd, (or just plain bad,) d
Rossco, 18-night trip
Verified Expedia guest review

8/10 Very good

Clean hotel with gorgeous pool area, great rooftop
Better than expected! This hotel deserves a better rating than it currently has. The staff were super friendly, great pool. Breakfast okay
Emma, 3-night trip
Verified Expedia guest review