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One&Only The Palm, Dubai

5-star5 stars
Palm Island, The West CrescentPO Box 114843, DubaiUnited Arab Emirates

Palm Jumeirah beachfront hotel with spa, outdoor pool
  • Free full breakfast, free WiFi, and free parking
Exceptional9.8
Room
Great room
Vibe
Awesome vibe
Food
Delicious food
Value for money
Value for money could be better
36See all 36 Hotels.com reviews
From 1,292 reviewsTripAdvisor Traveller Rating

One&Only The Palm, Dubai

from $1,041
  • Palm Manor Premier Room King
  • Palm Manor Premier Room Twin
  • Palm Manor Premier Room Double Double
  • Palm Beach Premier Room King
  • Palm Beach Premier Room Twin
  • Palm Beach Premier Room Double Double
  • Palm Beach Junior Suite
  • Palm Beach Executive Suite

At a glance

Key facts

Hotel size

  • This hotel has 94 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11:30 AM
  • Express check-out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free area shuttle within 6 km

  • Free shopping center shuttle

  • Free theme park shuttle
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free full breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Beach sun loungers
  • Outdoor pool
  • Pool umbrellas
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Tennis on site
  • Spa tub
  • Beach towels
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 46-inch flat-screen TV
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

One and Only Spa has 8 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Zest - This restaurant is located by the pool. Guests can enjoy drinks at the bar. A children's menu is available.

Stay by Yannick Alleno - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

101 - This beach restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • One&Only The Palm is listed in the 2014 Condé Nast Traveler Hot List.
  • The property is a member of the Leading Hotels of the World.

One&Only The Palm, Dubai’s small print

Also known as

  • One&Only
  • One&Only Hotel
  • One&Only Hotel Palm
  • One&Only Palm
  • One And Only The Palm Dubai
  • One&Only The Palm Dubai Hotel Dubai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests under 12 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 20.00 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2600.00
  • New Year's Eve (31 December) Gala Dinner per child: AED 1675.00 (from 2 to 16 years old)

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 420 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around One&Only The Palm, Dubai

Landmarks

  • In Palm Jumeirah
  • Aquaventure - 3.8 mi / 6.1 km
  • Dubai College - 7.8 mi / 12.5 km
  • American University of Dubai - 8.6 mi / 13.8 km
  • Ski Dubai - 10.2 mi / 16.5 km
  • Mall of the Emirates - 10.2 mi / 16.5 km
  • Emirates Golf Club - 11.6 mi / 18.7 km
  • Ibn Battuta Mall - 12.3 mi / 19.8 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 45 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 57 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 63 min drive
  • Free valet parking
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free theme park shuttle

Recent reviews

Exceptional 9.8 From 36 reviews

One&Only The Palm, Dubai
Very Good8.0
Dubai 2017
The hotel is lovely, just a bit out of the way.
SHERRILL, us6 night trip
One&Only The Palm, Dubai
Exceptional10.0
Beautiful hotel with exceptional service
Excellent hotel - Not too large, beautifully appointed with all the amenities and a very friendly staff from the front desk to housekeeping. Beautiful grounds. Will definitely stay again.
A Traveler, usRomance trip
One&Only The Palm, Dubai
Exceptional10.0
Best in Dubai
Posh without being garish, the One&Only the Palm was our home away from home. It's nicer than my own home, which doesn't happen often, so that says a lot. And it's probably cleaner than my own home. We saw the staff scrubbing the pool EVERYDAY. Even my pool doesn't get scrubbed like that on a weekly basis! A little distance from downtown where the shops are at, about 15 mins car ride, but it was a lovely oasis away from the hustle of citylife. This was a fantastic cocoon for foreign travelers who may need time to adjust to the culture differences of the Middle East. Service was well-meaning and warm, but choppy. Some of the staff were outstanding, others were middling. For sure there's room for improvement in the service area. It needed to be a lot more consistent to keep up with the appearance of a 6-star establishment.
Bernice, us3 night romance trip
One&Only The Palm, Dubai
Very Good8.0
Nice stay
Beautiful property with very attentive staff. Our room was nice and comfortable and the pool is quite lovely. On the downside, we were very unimpressed by the food at Stay and wished they served food by the pool (you can however, eat on this outside area close by, so it's not a big deal).
Paula, as1 night romance trip
One&Only The Palm, Dubai
Exceptional10.0
It was legendary
it was amazing and will defiantly come Babi
Lida, ca1 night romance trip

See all reviews

One&Only The Palm, Dubai

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