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Mercure Hotel MOA Berlin

4-star hotel with restaurant, connected to a shopping center, near Grips-Theater

  • Free WiFi
From
$79

Restrictions related to your trip

  • At check-in, guests must provide a record of full COVID-19 vaccination
  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Standard Suite, 1 Double Bed with Sofa bed - In-Room Dining
  • Superior Suite, 1 Double Bed with Sofa bed - Living Area
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1 / 78Hotel Bar
Stephanstrasse 41, Berlin, 10559, BE, Germany
8.8.Fabulous.
  • Very quiet and close to the hospital

    Mar 29, 2021

  • Good property, all amenities were fantastic and as a plus there is an Edeka Market right…

    Feb 14, 2020

See all 691 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Transportation options
Safe
Convenient
Walkable

The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant
    • Parking available
    • Free WiFi
    • Pet-friendly
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 336 smoke-free guestrooms
    • Daily housekeeping
    • Near the beach
    • Restaurant and bar/lounge
    • Breakfast available
    • Fitness center

    For families

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries

    What’s around

    • In Mitte
    • Grips-Theater - 20 min walk
    • Victory Column - 32 min walk
    • Reichstag Building - 37 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Superior Room, 1 Double Bed
    • Standard Room, 1 Double Bed
    • Superior Room, 1 Double Bed with Sofa bed
    • Standard Suite, 1 Double Bed with Sofa bed
    • Standard Room, 1 Twin Bed
    • Superior Suite, 1 Double Bed with Sofa bed

    What’s around

    Landmarks

    • In Mitte
    • Grips-Theater - 20 min walk
    • Victory Column - 32 min walk
    • Reichstag Building - 37 min walk

    Getting around

    • Berlin (BER-Brandenburg) - 41 min drive
    • Berlin (QPP-Berlin Central Station) - 28 min walk
    • Berlin Central Station (tief) - 30 min walk
    • Berlin Central Station - 5 min drive
    • Birkenstrasse U-Bahn - 3 min walk
    • Westhafen Station - 6 min walk
    • Westhafen U-Bahn - 10 min walk
    map
    See on map
    Stephanstrasse 41, Berlin, 10559, BE, Germany

    At a glance

    Hotel size

    • This hotel has 336 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. This property’s parking facility is located at Birkenstraße 21, 10559 Berlin.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets allowed (dogs and cats only)*
    • 3 per room

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Onsite self parking (EUR 15 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • In-room childcare (surcharge)

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • Room service (during limited hours)

    Things to do

    • Fitness facilities
    • Bicycle rentals on site
    • Hiking/biking trails on site

    Working away

    • 24-hour business center
    • Number of meeting rooms - 40
    • Conference space
    • Conference space size (feet) - 80730
    • Conference space size (meters) - 7500
    • Conference center
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2010
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available

    Languages Spoken

    • English
    • German
    • Polish
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Pillow menu
    • Blackout drapes/curtains
    • Premium bedding

    Things to enjoy

    • Yard
    • Individually decorated
    • Individually furnished

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator (on request)
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Dining

    MOA.EAT - This restaurant serves breakfast, lunch, and dinner.

    Awards and affiliations

    This property has signed the UNESCO Sustainable Tourism Pledge.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Optional extras

    • Buffet breakfast is offered for an extra charge of EUR 18 for adults and EUR 9 for children (approximately)

    Children and extra bedsPay at property

    • In-room babysitting is available for an extra charge
    • Rollaway beds are available for EUR 20.0 per night

    PetsPay at property

    • Pets are allowed for an extra charge of EUR 25 per pet (may vary based on length of stay)

    ParkingPay at property

    • Self parking costs EUR 15 per day with in/out privileges

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    At check-in, guests must provide a record of full COVID-19 vaccination.

    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted.

    Also known as

    • Best Western Berlin Moa
    • Moa Hotel Berlin
    • Mercure Hotel MOA Berlin Hotel Berlin
    • Mercure Hotel MOA Berlin
    • Mercure Hotel MOA
    • Mercure MOA Berlin
    • Mercure MOA
    • Best Western Hotel Moa Berlin
    • Best Western Moa Berlin
    • Best Western Premier Berlin
    • Mercure Hotel MOA Berlin Hotel
    • Mercure Hotel MOA Berlin Berlin
    • Best Western Premier Moa Hotel
    • Hotel Moa Berlin
    • Moa Berlin

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Mercure Hotel MOA Berlin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 15 per day.
    • Yes, cats and dogs are welcome, with a limit of 3 per room. There's a charge of EUR 25 per pet, per day.
    • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant, MOA.EAT. Nearby restaurants include Dicker Engel (3-min walk), Tirrée (4-min walk), and Mamas Food Manufaktur (6-min walk).
    • Have fun during the warmer months with activities such as hiking. Mercure Hotel MOA Berlin also has a fitness center.
    8.8.Fabulous.
    • 10.0.Exceptional

      Very Helful People

      Jason scott, 2 night trip, Aug 26, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Fooled by the hotel or the web site

      I had an issue with the room advertisment, I was "forced" by the web site to get 2 rooms instead of one room, and I had to pay for 2 rooms when one room was enough for my family. Because the description of the room did not say that the room that I choose fits all of us, so I had to book 2 rooms which was not necessary. Because when I got to the room there was enough beds to fit all of us, there were 3 beds we were a couple with a baby and 2 teenagers, so it was enough. So I pay for more than I need it for with no necessity. I did not like that type of strategy from either the web site or the hotel, I think this is not the way to do business.

      Mario, 1 night family trip, Feb 10, 2020

      Verified Hotels.com guest review

    • 6.0.Good

      No Parking

      When arriving at the hotel the parking garage was completely full and the people outside were not helpful on where there was additional parking. We had to drive around for almost an hour before finding parking at a nearby mall. They were having an event and didn't have enough parking for guests. We did get a free upgrade but they did start drilling in our area around 8:25 am in the morning. The rooms were nice and clean but the overall experience was disappointing.

      Peter, 1 night business trip, Jan 19, 2020

      Verified Hotels.com guest review

    • 6.0.Good

      I was lost in the shuffle somehow

      They could not find my pre-paid reservation for nearly 20 minutes. They finally gave me a key that did not work so they gave me a second key that opened a room already with guests staying in the room! Then they gave me a key to my room. All that said, the new beds in the renovated rooms are not comfortable. It's like sleeping on a celophane sheet and the pillowcases don't hold the pillows. Very strange and not restful. Oh, if you want English TV forget about it. Russian, Turkish, German, Arabic yes but not English (other than news but that gets old after a bit).

      Tom, 1 night business trip, Oct 28, 2019

      Verified Hotels.com guest review

    • 8.0.Very Good

      I like that everytime when something is wrong and I asked to correct it was immediately done without questions

      3 night trip, Oct 5, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Everyone was very kind and helpful and the room was very clean. I was extremely happy. This was a last minute booking so I was thrilled

      1 night trip, Aug 4, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Great hotel, excellent service

      The hotel was beautiful and we got an excellent deal for the three nights we stayed there. The facilities were clean and up to date, the room was comfortable and the service was wonderful- the check in woman with the blonde hair and long eyelashes was very kind, as was everyone else! I would stay here again in a heartbeat.

      Maggie, 3 night romance trip, Aug 4, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The staff was friendly. The room clean and the bed very comfortable.

      1 night family trip, Jul 29, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Clean room, great service, comfortable bed, very clean bathroom.

      3 night romance trip, Jul 27, 2019

      Verified Orbitz guest review

    • 10.0.Exceptional

      Very nice

      JORGE, 3 night family trip, Jul 25, 2019

      Verified Hotels.com guest review

    See all 691 reviews