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Be Playa Hotel - Near Mamitas Beach Club

Photo gallery for Be Playa Hotel - Near Mamitas Beach Club

Rooftop pool
Outdoor pool
Outdoor pool
Pool
Balcony

Overview of Be Playa Hotel - Near Mamitas Beach Club

Be Playa Hotel - Near Mamitas Beach Club

4.0 star property
4-star aparthotel by sea

8.8/10 Fabulous

617 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Avenida 10 , Esquina calle 26, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • Near the beach
  • Rooftop terrace
  • Room service
  • Spa services
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Snack bar/deli
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

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About this area

Getting around

  • Airport shuttle (surcharge)

About this property

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Late check-in subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Sunloungers
  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • Return airport shuttle (surcharge) during limited hours
  • Airport shuttle on request

Dining

  • Free full breakfast available daily
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall shower head
  • Free toiletries
  • Towels provided

Entertainment

  • LCD TV with cable service

Outdoor areas

  • Rooftop terrace
  • Terrace
  • Barbecue
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • 24-hour front desk

Location highlights

  • Near the sea
  • In the city centre
  • In the entertainment district

Safety features

  • Fire extinguisher
  • Security system
  • Smoke detector

General

  • Access via exterior cooridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Be Playa Hotel Playa del Carmen
Be Playa Hotel
Be Playa Playa del Carmen
Be Playa
Be Playa Hotel
Be Near Mamitas Del Carmen
Be Playa Hotel Near Mamitas Beach Club
Be Playa Hotel - Near Mamitas Beach Club Aparthotel
Be Playa Hotel - Near Mamitas Beach Club Playa del Carmen

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

9.1/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Daniela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very accommodating and super friendly. Rooms were awesome. Great location, just a few blocks from the beach and right next to downtown. Perfect spot for a honeymoon or getaway!!
Jeremiah Elliott, 5-night romance trip
Verified Expedia guest review

6/10 Good

We booked a room with 2 beds but when we arrived the receptionist told us that they no longer have the room booked with the 2 beds. When I asked for a refund to go to another hotel, they then offered me the master suite with jacuzzi for one night. the room with 2 beds was going to be available the next day. If we wanted to stay in the master suite, they would charge us $20 more per night. When I got to the master suite, it is nicely decorated however it was very dirty and the smell was horrible. The next day they moved us to the junior room which was much better than the master suite. Bathroom door makes a big noise. The rooftop pool is nice but the water not clean. Filter is not running in the pool. For breakfast: I am a coffee lover! You are in for a big disappointment. Very watery coffee. The quality of the breakfast is minimal. And depending on the waiter, you can have good or bad service. No bread served and when asked they brought an untoasted bread. You're better off walking to the Maison Pierre cafe. Not a typical mx restaurant but a nice experience. The sushi at be playa was ok and the drinks we ordered were ok. Overall, I give it a 2.5 out of 5. Quality doesn't match with the price paid.
regine, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff was amazing and friendly here. Helped us find our way around, went above and beyond to helps us with transportation and was available to help 24/7 even with our very late check in. The room and it’s cleanliness was beyond our expectations. I must say we were very impressed. Will definitely come back to Be Playa.
Almamon, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel
Maria, 4-night trip
Verified Expedia guest review

2/10 Poor

Kelly, 8-night trip
Verified Travelocity guest review

2/10 Poor

Not safe , was robbed by hotel staff
Do not stay here! My room was broken into by hotel staff, safe was opened nad my valuables stolen. There’s a camera in the hall in front of the door and hotel tells me it does not work. Beware of the people at check in , they are looking out for people With cash since they ask for a 1,000 peso deposit , if they see you have cash , they might break into the room. Not a safe hotel. Do not stay here
Camera in hall that does not work
Daniel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Rosanna, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect for me. As a Bulder all my life. The maintenance crew should take a special care at the water of the shower débordant sur le Floor. It going to cost lots of money to repair. Thy should do something now
Denys, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, super staff, clean rooms
Robert, 5-night trip
Verified Expedia guest review