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1 room, 2 adults
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Hotel Silberstein, Puerto Ayora

3 stars
Ave Charles Darwin y PiquerosPuerto AyoraGalapagos00000Ecuador, 800-491-6126
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Good3.6 / 5
Location
Great location
Service
Fantastic service
Room
Great room
WiFi
WiFi system needs upgrading
10See all 10 Hotels.com reviews
From 289 reviewsTripAdvisor Traveller Rating

Hotel Silberstein, Puerto Ayora

Hotel Info: 866-539-8117

from $133
  • Triple Room
  • Single Room
  • Double Room

At a glance

Key facts

Hotel size

  • This hotel has 22 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time noon-noon
  • Check-out time is 10:00 AM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Hotel Silberstein
  • Hotel Silberstein Puerto Ayora
  • Silberstein Hotel
  • Silberstein Puerto Ayora
  • Galextur Hotel Puerto Ayora
  • Hotel Silberstein Galapagos Islands/Puerto Ayora, Santa Cruz

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 70 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 40 per person (one way)

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Outdoor pool
  • Children's pool
  • Scuba diving nearby
  • Pool sun loungers
  • Pool umbrellas
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Library
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Sleep well
  • Down comforter
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
More
  • Daily housekeeping
  • In-room safe

Hotel Silberstein, Puerto Ayora’s small print

Also known as

  • Hotel Silberstein
  • Hotel Silberstein Puerto Ayora
  • Silberstein Hotel
  • Silberstein Puerto Ayora
  • Galextur Hotel Puerto Ayora
  • Hotel Silberstein Galapagos Islands/Puerto Ayora, Santa Cruz

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 70 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 40 per person (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 10 reviews

Hotel Silberstein, Puerto Ayora
Outstanding5.0 / 5
2016 galapagos
Very nice hotel for the money close to everything. Walking distance.
5 night romance trip
Hotel Silberstein, Puerto Ayora
Good3.0 / 5
Not impressed
Our room and the bathroom were both on the small side. The air conditioning was very hard to regulate, basically one temperature and fan speed. It was too cold with it on and too hot with it off. While the pool area was nice, we sure wish there would have been lounge chairs. Mainly tables and chairs, plus three half loungers. I expected more for the money so was disappointed with what we got.
3 night romance trip
Hotel Silberstein, Puerto Ayora
Excellent4.0 / 5
Friendly but rusticAppropriate for Gallapagos
Friendly and clean Staff tried hard to make as good as possible
2 night romance trip
Hotel Silberstein, Puerto Ayora
Good3.0 / 5
Expected more for the price
This hotel is quaint & cute, but overpriced for what it offers. The room we were given was very nice, but it had frustrating drawbacks. The bathroom sink water was not potable (a little creepy), so a spigoted water container was provided by the sink. Toilet paper was not to be put into the toilet, but into the trash (yuch!). The pool was a bit cold & not heated. A refrigerator was not provided, nor was there an ice bucket or ice machine. But, by far, our biggest disappointment was the internet service, advertised as free high speed wifi, including in the rooms. In the public areas, the wifi sign-in was touchy & often failed, internet service was very slow & patchy, and, our biggest complaint, the wifi did not work at all in our third floor (walk-up) room, and we were finally told, the second day, that it never worked on that level. To use the weak internet there was, you had to sit in a hot & humid first-floor lounge. After a five-day cruise without internet, this additional two nights of poor/no service was extremely annoying, as we had business matters which needed attention. At $191 a night plus tax (coming to $233 a night with their steep taxes), this hotel disappointed us. I had wanted to change hotels a few days prior to our stay in Puerto Ayora, but this hotel gives no refund unless you cancel over a month in advance, unlike most others on hotels.com, which you can usually cancel only 1-2 days in advance.
2 night romance trip
Hotel Silberstein, Puerto Ayora
Outstanding5.0 / 5
Do it. You'll thank me.
WONDERFUL place. Highly recommend. And I thought it was perfect until I met the new chef they just hired for the hotel restaurant...who took it to a whole other level! Best meals I had during my entire Galapagos stay (I love good food!). And they breakfast buffet is perfect. Tons of choices, eggs the way you want them, fresh juice...and all in an air conditioned room. The hotel staff were great, helping with any and every question. And super personable. Rooms are very nice, and the pool hits the spot as a quick refresher after a long day trip. Bring some bug spray for when the sun goes down!
3 night trip

See all reviews

Hotel Silberstein, Puerto Ayora

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