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Heritage The Residences

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Exterior
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Terrace/patio

Overview of Heritage The Residences

VIP Access

Heritage The Residences

5.0 star property
Luxury resort in Bel Ombre with 12 restaurants and 8 bars/lounges

9.4/10 Exceptional

26 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen
Map
Coastal Road, Bel Ombre, 0
Main amenities
  • Housekeeping on weekdays
  • Near the beach
  • 12 restaurants and 8 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • 2 outdoor tennis courts
  • Fitness center
  • Free beach cabanas
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Children's club (free)
  • 2 bedrooms

Room options

About this area

Getting around

  • Sir Seewoosagur Ramgoolam Intl. Airport (MRU) - 60 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Le Chateau de Bel Ombre - 9 min walk
  • Gin'ja - 13 min walk
  • Infinity Blue - 13 min walk
  • Restaurant Bistro Anvers - 18 min walk
  • Anbalaba - 4 min drive

About this property

Heritage The Residences

A great choice for a stay in Bel Ombre, Heritage The Residences features an airport shuttle and a free kids' club. You can grab a bite to eat at one of the 12 restaurants and visit the spa to be pampered with beachside massages, body wraps, or aromatherapy. There are 8 bars/lounges and an outdoor pool at this luxurious resort, along with in-room conveniences like kitchens and washers/dryers. The comfortable beds and helpful staff get good marks from fellow travelers.

All inclusive

All-inclusive room rates at Heritage The Residences are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 45 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM - 6 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The check-in location differs from the property location; to check in, go to Welcome Pavilion, next to C-beach Club (Heritage Le Telfair).
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • This property’s All-Inclusive rates include meals served at Heritage Awali, located 0.8 miles (1.4 kilometers) away, from 10 AM to midnight.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free offsite parking nearby

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 12 restaurants
  • 8 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Mini golf
  • Playground
  • Babysitting (surcharge)

What to do

  • Tennis
  • Mini golf
  • Hiking/biking trails
  • Segway rentals/tours
  • Evening entertainment
  • Pool table
  • Beach nearby
  • Access to nearby health club
  • Free bicycles nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Rock climbing nearby
  • Safari nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting room
  • Conference space (1000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • 45 buildings/towers
  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • 18 holes of golf
  • An outdoor pool
  • Full-service spa
  • 2 outdoor tennis courts
  • Massage/treatment rooms

Accessibility

  • Well-lit path to entrance

Languages

  • English
  • French

Room amenities

Be entertained

  • DVD player
  • 40-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • 2 bedrooms
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Yard
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Free bottled water
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Weekday housekeeping only
  • In-room safe
  • Access via exterior corridors
  • Local maps
  • Restaurant dining guide

Special features

All inclusive

All-inclusive room rates at Heritage The Residences are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 11 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Heritage Villas Bel Ombre
Heritage The Villas Mauritius/Bel Ombre
Heritage Villas Villa Bel Ombre
Heritage the Villas
Heritage The Residences Resort
Heritage The Residences Bel Ombre
Heritage The Residences Resort Bel Ombre

Frequently asked questions

Does Heritage The Residences offer free cancellation for a full refund?
Yes, Heritage The Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Heritage The Residences?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Heritage The Residences?
Yes, there's an outdoor pool.
Are pets allowed at Heritage The Residences?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Heritage The Residences?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Heritage The Residences?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Heritage The Residences?
You can check in from 2 PM - 6 PM. Check-out time is noon.
What is there to do at Heritage The Residences and nearby?
Have fun with onsite activities like mountain biking and hiking, and practice your swing on the tennis courts. Additional recreation onsite includes segway rentals. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Heritage The Residences also has 8 bars, a Turkish bath, and a picnic area, as well as a garden and access to a nearby health club.
Are there restaurants at or near Heritage The Residences?
Yes, there are 12 onsite restaurants. Nearby restaurants include Le Chateau de Bel Ombre (9-min walk), Gin'ja (13-min walk), and Infinity Blue (13-min walk).
Does Heritage The Residences have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes an espresso maker, a coffee maker, and a toaster.
Does Heritage The Residences have any outdoor private spaces?
Yes, every room features a furnished balcony or patio and a yard.
What's the area around Heritage The Residences like?
Heritage The Residences is a short 9-minute walk from Bel Ombre Beach and 10 minutes' walk from Heritage Golf Club. Travelers say this resort is in a good location.

Overall score and ratings

9.4

Exceptional

9.7/10

Cleanliness

8.7/10

Staff & service

8.7/10

Amenities

9.4/10

Property conditions & facilities

10/10 Exceptional

Very good property in south
This place was much better than our expectations. It was in a golf course, where there was a river behind us, after that lush green grassland. There was a small private pool. The interiors of the Villa were very modern. The kitchen was thoughtfully designed. It was best stay in Mauritius.
Manish, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing location, stayed in a villa with complementary golf cart to get around. Super friendly staff (especially housekeeping!)
9-night family trip
Verified Expedia guest review

8/10 Very Good

Its alright, However, there are big room for improvement in service
4-night trip
Verified Expedia guest review

8/10 Very Good

Great stay overall
Overall stay at Heritage was great! Will definitely come back (after learning a few lessons). Positives: + The villa itself is gorgeous. Very well setup, great views. + All inclusive option (for Awali) is quite reasonable for Mauritius, take it if you're planning to be at the resort most of the time + Service was generally good. You're assigned a person who helps with reservations, admin and they were largely on top of their stuff Negatives: + You have to push the staff to get many things. I arrived for my 2 pm check-in but the place wasn't ready. Initially, they wanted to keep me in a small room at the venue (no bed, but a shower), but when I pushed for somewhere to rest, I was offered an alternate villa instead for a couple of hours before the next one was ready + The food is very expensive (if you're not on all-inclusive). Dinner per person for example was $80 per person + The restaurants on all-inclusive are not available many times. You have to reserve, and there's no guarantee you'll get anything
3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Stunning villa overlooking golf course
We recently stayed at the Heritage Villas. We chose the villa as it was attached to 2 hotels which allowed us to use all of their facilities. What we didn't know until arrival was that both hotels were closed for refurbishment and will be for another few months! I strongly feel that we should have been told this before arrival. If we had, then we would have chosen to stay on a different part of the island with more choice of restaurants. We were allowed to use The Outrigger hotel's facilities which had 3 restaurants. On arrival one evening we realised that one was very expensive, the buffet was fully booked so we went to the Mauritiun themed night at the final choice. At around £60 per head with no drink, although we enjoyed the evening it was an expensive night! We also ate at the C Club one evening but there was no atmosphere as there were only diners at 3 tables. We felt rushed at our meal as we felt that we were holding up the staff from going home. The villa itself was luxurious and in a stunning location with views to the golf course and in the distance, the sea. We enjoyed playing golf most days. Therefore we would highly recommend the villas but not while the hotels are closed! We had also planned to treat ourselves to an evening meal at the Chateau but guess what- closed for refurbishment! Pleas be honest with customers and if parts are closed for refurbishment then make it clear in the literature.
Gill, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Highly recommended for an amazing experience
The villas was new, spacious and within a tranquil environment. If you want to enjoy more activities, you could hop on your golf cart and enjoy the large pools and the activities by the beach - then go back to your tranquil villa. The place and main lobby was beautiful, modern yet preserving the charm of yesteryears. Staying at the villa was an experience not many hotel can offer.
Verified Hotels.com guest review

10/10 Exceptional

Exceptional Quality
Amazing in every way! We had a very memorable experience here and can't wait to return! Excellent staff and exellent service!
Verified Hotels.com guest review

10/10 Exceptional

Th stay was amazing and outstanding. It had been a wonderful experience at the heritage the villas. The only downside was that our 2 pieces of clothes were not found when we returned back.
Verified Hotels.com guest review

10/10 Exceptional

Hectares and hectares of greenery!
My family of 8 stayed in a 4-bedroom villa at the Heritage. We love the vast grounds and impeccable service offered by the staff. The villa was beautifully set up, comfortable and has an infinity pool overlooking the golf course. There was also a buggy available for us to drive around the estate. The kitchen was equipped with everything my mum needed to cook up a feast! The daily breakfast at the C Beach Club was satisfactory, with the usual eggs stations, bacons, hash and breadrolls. There's definitely room for improve the breakfast spread. One need not necessarily leave the compound with so many activities available on site. I did a Pilates class in the morning (taught in French, but the instructor and staff were happy to translate) and spent an afternoon at the Frederica Nature Reserve on the quad bike tour. Great property and will love to be back!
Verified Hotels.com guest review

10/10 Exceptional

Beautiful scenery between sea and hills
A family of 6 staying in a beautifully decorated and highly functional villa. We enjoyed it all golf, breakfast at Telfair, watersport a C club, dining at Blue infinity, gym, swimming, golf cart. We went grocery shopping at chemin grenier on the first day and had most of our meals at the villa. The staff were very helpful and very friendly. Little negative is that restaurant don't serve food between 330 and 7. Golf club get busy quickly so book course early.
Verified Expedia guest review