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Royal Lotus Hotel Halong

Photo gallery for Royal Lotus Hotel Halong

2 bars/lounges
Indoor pool
Indoor pool
Indoor pool
Suite, Bay View | Premium bedding, minibar, in-room safe, desk

Overview of Royal Lotus Hotel Halong

Royal Lotus Hotel Halong

4.0 star property
Bayfront hotel in Bai Chay with 2 restaurants and 2 bars/lounges

8.0/10 Very good

84 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
A13 Block 1, East of Hung Thang 2, Bai Chay Ward, Ha Long, Quang Ninh
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Indoor pool
  • Rooftop terrace
  • Fitness centre
  • Sauna
  • Steam room
  • 24-hour room service
  • 2 coffee shops/cafes
  • Spa services
  • Massage/treatment rooms
  • Business centre
For families
  • Children stay free
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains

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About this area

What's nearby

  • In Bai Chay

Getting around

  • Haiphong (HPH-Cat Bi) - 46 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 133 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Ua vAng - 5 min walk
  • Cube Cafe - 6 min walk
  • 14 Pizza Halong - 9 min walk
  • Vinace Italian Restaurant - 3 min drive
  • Papa's bbq - 3 min drive

About this property

Royal Lotus Hotel Halong

A great choice for a stay in Ha Long, Royal Lotus Hotel Halong features a rooftop terrace and offers an airport shuttle (available 24 hours) for USD 165 per vehicle. Guests can indulge in hot stone massages, facials or body treatments, and Wine Dine Restaurant, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, an indoor pool and a fitness centre. Fellow travellers say good things about the helpful staff and nice bathrooms.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 147 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 2 PM until 5:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Kayaking nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Built in 2010
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Partially open bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include hot stone massages, Thai massages, facials and body treatments.

Dining

Wine Dine Restaurant – This restaurant serves breakfast, lunch and dinner.
Hana Hana Restaurant – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 165 per vehicle (roundtrip)

Children & extra beds

  • Rollaway beds are available for USD 28.88 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and guests are provided with hand sanitiser.

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Royal Lotus Hotel Halong
Royal Lotus Hotel
Royal Lotus Halong
Royal Lotus
Royal Lotus Hotel Halong Hotel
Royal Lotus Hotel Halong Ha Long
Royal Lotus Hotel Halong Hotel Ha Long

Frequently asked questions

Does Royal Lotus Hotel Halong offer free cancellation for a full refund?
Yes, Royal Lotus Hotel Halong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Royal Lotus Hotel Halong?
This property confirms that guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Royal Lotus Hotel Halong?
Yes, there's an indoor pool.
Are pets allowed at Royal Lotus Hotel Halong?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Royal Lotus Hotel Halong?
Sorry, there's no on-site parking at Royal Lotus Hotel Halong.
Is an airport shuttle service offered by Royal Lotus Hotel Halong?
Yes, an airport shuttle is available. The charge is USD 165 per vehicle roundtrip.
What are the check-in and check-out times at Royal Lotus Hotel Halong?
You can check in from 2 PM - 5:00 AM. Check-out time is 11 AM.
What is there to do at Royal Lotus Hotel Halong and nearby?
Have fun with nearby activities such as kayaking and sailing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a sauna. Royal Lotus Hotel Halong also has a steam room.
Are there restaurants at or near Royal Lotus Hotel Halong?
Yes, there are 2 on-site restaurants. Nearby restaurants include ua vAng (5-min walk), Cube Cafe (6-min walk) and 14 Pizza Halong (9-min walk).
Does Royal Lotus Hotel Halong have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Royal Lotus Hotel Halong like?
Royal Lotus Hotel Halong is in Bai Chay, a short 7-minute walk from Cái Dăm Market. Travellers say that this hotel is in a good location.

Overall score and ratings

8.0

Very good

8.8/10

Cleanliness

8.2/10

Staff & service

8.3/10

Amenities

8.4/10

Property conditions & facilities

8/10 Very good

Excellent concierge staff who are very professional, helpful, pleasant, friendly experienced and efficient. Speak good English and impressed by their willingness and sincerity in helping guests solve problems. Check in speedy. We are very pleased with their great service which made our stay very enjoyable and memorable. Breakfast buffet spread decent. Will strongly recommend this cosy hotel for excellent location, cleanliness, relaxing skybar, beautiful skyline and quiet and spacious rooms.
Lee, 2-night family trip
Verified Expedia guest review

4/10 Fair

. Wine and dine restaurant was abysmal . Surrounding area completely dead . Building site next door . Pool in separate building, meant you had to walk through the foyer dripping wet as no changing area provided . Skybar beautiful and staff great however only opened at 4pm which meant no outdoor facility to enjoy the weather . Laundry service overpriced, only had a small bag of thin items washed and it cost 1.3 million!!
3-night romance trip
Verified Wotif guest review

10/10 Exceptional

1-night trip
Verified Wotif guest review

10/10 Exceptional

Great staff! Overall the hotel was located in a great location plus the hotel food was amazing.
2-night family trip
Verified Expedia guest review

8/10 Very good

I think the hotel is ok the staff need more improvement and need more friendly welcome I was not happy with the bell boy when I come to pick up my stuff at check out
2-night family trip
Verified Expedia guest review

8/10 Very good

Very nice hotel, good staff. Good value for money on everything there. I would stay again.
1-night trip
Verified Expedia guest review

8/10 Very good

Hayami, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Big construction work nonstop till midnight and from 6am right next to building, receptionists have poor English so misunderstood our request of airport transfer and had a bit of last minute excitement. Spa was disappointing but breakfast was good. Stay here only on route to somewhere more exciting.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Property is very clean and staff were helpful. Rooms are big and bed was comfortable. The construction across the street is very loud on one side of the hotel. Because of this, we requested a room change after the first night and hotel staff were very understanding.
2-night family trip
Verified Expedia guest review

8/10 Very good

great hotel
good and comfortable
nachayapat, 2-night romance trip
Verified Hotels.com guest review