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Hotel Costa del Sol, Cartagena

2 stars
Bocagrande Crra 1a No.9 18, Novena esq.CartagenaBolivar130001Colombia, ‏800-491-6126
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2.0 / 5
Service
Service is poor
Food
Food is not good
Amenities
Bad amenities
Cleanliness
Dirty
76See all 76 Hotels.com reviews
From 609 reviewsTripAdvisor Traveller Rating

Hotel Costa del Sol, Cartagena

Hotel Info: 866-539-8117

from $44
  • Standard Double Room
  • Standard Triple Room
  • Standard Single Room
  • Standard Quadruple Room

At a glance

Key facts

Hotel size

  • This hotel has 250 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Also known as

  • Costa del Sol Cartagena
  • Hotel Costa del Sol Cartagena

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 16 percent city/local tax will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Airport shuttle service is offered for an extra charge of COP 30000 per person (one way)

High-speed Internet access (wired) is available in guestrooms for an extra charge

In the hotel

Food and drink
  • 2 restaurants
Things to do
  • Indoor pool
  • Outdoor pool
Working away
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Tours/ticket assistance

In the room

Home comforts
  • Air conditioning
  • Minibar
Stay connected
  • Wired high-speed Internet access (surcharge)
  • Phone
More
  • In-room safe

Special features

Dining

El Alicante - This restaurant serves breakfast, lunch, and dinner.

La Sevillana - This restaurant serves breakfast, lunch, and dinner.

Hotel Costa del Sol, Cartagena’s small print

Also known as

  • Costa del Sol Cartagena
  • Hotel Costa del Sol Cartagena

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 16 percent city/local tax will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Airport shuttle service is offered for an extra charge of COP 30000 per person (one way)

High-speed Internet access (wired) is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.0 /5 from 76 reviews

Hotel Costa del Sol, Cartagena
Poor1.0 / 5
Do not book this hotel
I wanted to vomit from the moment I stepped into the elevator.
4 night romance trip
Hotel Costa del Sol, Cartagena
Poor1.0 / 5
WORSE OF THE WORSE
THIS THE WORSE OF THE WORSE HOTEL FROM ALL OVER THE WORLD!!! * VERY UGLY * BAD SERVICE * NOTHING LIKE THE PICTURE THEY SHOW
1 night family trip
Hotel Costa del Sol, Cartagena
Good3.0 / 5
Costa del sol
It was ok but they don't have a hot water on this hotel,,,, ;)
15 night trip
Hotel Costa del Sol, Cartagena
Fair2.0 / 5
A warning for those who come from 1st world countries:This hotel is bare bones. The location is its only saving grace. Hotel check in as at 3 pm, which the staff strongly adhere to. Luckily they will hold your luggage
3 night romance trip
Hotel Costa del Sol, Cartagena
Excellent4.0 / 5
nice
Nice stay
4 night romance trip

See all reviews

Hotel Costa del Sol, Cartagena

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