See all properties
Save

Choose dates to view prices

Zuana Beach Resort

Photo gallery for Zuana Beach Resort

Land view from property
Grand Suite | View from room
Land view from property
Junior Studio Suite | View from room
Sports bar

Overview of Zuana Beach Resort

Zuana Beach Resort

3.5 star property
Beachfront hotel in Santa Marta with free water park, spa
7.8 out of 10 Good
7.8/10 Good

349 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Carrera 2a No.6-80, Bello Horizonte, Santa Marta, Magdalena, 470006
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 7 outdoor pools and 9 spa tubs
  • Free water park
  • Breakfast available
  • Free children's club
  • 3 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Beach umbrellas
For families
  • Children stay free
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Television
  • Garden

Room options

About this area

What's nearby

  • On the beach
  • Rodadero Beach - 18 min drive
  • Parque de Los Novios - 14 min drive
  • Santa Marta Beach - 28 min drive
  • Tayrona National Natural Park - 26 min drive

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 8 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • Subway - 5 min drive
  • Cinto - 10 min walk
  • El Patrón - 11 min walk
  • Crepes & Waffles - 10 min walk
  • Hamburguesas El Corral - 10 min walk
Map

About this property

Zuana Beach Resort

At Zuana Beach Resort, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers. There's plenty of fun with the 7 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials and body treatments. Neguanje serves breakfast, lunch and dinner, and the sports bar is a great place to grab a drink. Other highlights include 9 hot tubs, a free kid's club and a poolside bar. Fellow travellers say good things about the pool and comfortable beds.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 330 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*
  • Shopping centre shuttle*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Bowling alley
  • Playground
  • Local/corner shop

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Bowling alley
  • Pool table
  • Ping pong

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1997
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • 7 outdoor pools
  • Free water park
  • Arcade/games room
  • Full-service spa
  • 9 hot tubs
  • 3 outdoor tennis courts
  • Sauna
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Rainfall shower heads
  • Shower only
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Yuluka. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Neguanje – This restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Gairaca – On-site coffee shop. Open daily.
Sports Bar Masinga – On-site sports bar. Open daily.
Minca – On-site cocktail bar. Open daily.
Ziruma – This sushi bar only serves light fare. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 35000 to 40000 per person
  • Airport shuttle service is offered for an extra charge of COP 22000 per person (one way)
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Children & extra beds

  • Airport shuttle for children between the ages of 3 and 12 costs COP 70000 (one-way)
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
  • Children under 12 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Property Registration Number 1138

Also known as

Zuana
Zuana Beach
Zuana Beach Resort
Zuana Beach Resort Santa Marta
Zuana Beach Santa Marta
Zuana Beach Hotel Santa Marta
Zuana Beach Resort Hotel
Zuana Beach Resort Santa Marta
Zuana Beach Resort Hotel Santa Marta

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Zuana Beach Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Zuana Beach Resort?
Yes, there are 7 outdoor pools and a children's pool.
Are pets allowed at Zuana Beach Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Zuana Beach Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by Zuana Beach Resort?
Yes, an airport shuttle is available. The charge is COP 22000 per person one way.
What are the check-in and check-out times at Zuana Beach Resort?
You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Zuana Beach Resort and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes bowling and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 9 hot tubs. Zuana Beach Resort also has 7 outdoor pools, a sauna and a Turkish bath, as well as an arcade and a garden.
Are there restaurants at or near Zuana Beach Resort?
Yes, Neguanje offers al fresco dining.
Does Zuana Beach Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Zuana Beach Resort like?
Zuana Beach Resort is a short 8-minute drive from Santa Marta (SMR-Simon Bolivar) and 7 minutes' walk from Bello Horizonte Beach.

Reviews

7.8

Good

8.5/10

Cleanliness

7.6/10

Staff & service

8.1/10

Amenities

8.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

2/10 Poor

The maid stole my wallet with 3 credit cards and a stash pf 250 us dollars
Enrique, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Jully, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Rooms very comfortable and clean, safe environment.
Luz, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Good hotel on the beach, large rooms.
Good hotel on the beach, large rooms, good pools, we had a corner ocean front suite with great views to the beach and mountains, two balconies. Missing kitchen towels, paper tissues, face towels and coffee (you can buy it at their mini market), also they don't have courtesy bottles of water.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Blanca, 1-night trip
Verified Hotels.com guest review

8/10 Very good

In general the property and the overall experience was good. The check in and check out are crowded and disorganized. The staff (check in and check out) does not provide accurate information.
Tirso, 4-night family trip
Verified Expedia guest review

2/10 Poor

LAUREANO, 5-night trip
Verified Expedia guest review

8/10 Very good

Nice place and even though the property is old it has been well kept
Gerardo, 1-night family trip
Verified Expedia guest review

8/10 Very good

Pools are nice. Rooms are clean and nice view of the beach.
Robert, 2-night family trip
Verified Expedia guest review

6/10 Good

Location is great. We got family suite tbrough expedia and they sent us to one of the oldeat suites of the complex. We were disappointed with the room assignment.
clara, 4-night family trip
Verified Expedia guest review