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Zuana Beach Resort, Santa Marta

3.5-star3.5 stars
Carrera 2a No.6-80 Av. TamacáBello Horizonte, Santa MartaMagdalenaColombia

Santa Marta beachfront resort with free water park, water park
  • Free WiFi and free parking
Good7.8
Pool
Great pool
Amenities
Great amenities
Food
Food could be better
Value for money
Value for money could be better
147See all 147 Hotels.com reviews
From 1,716 reviewsTripAdvisor Traveller Rating

Zuana Beach Resort, Santa Marta

from $108
  • Deluxe Suite
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 330 rooms

Arriving/leaving

  • Check-in time 4 PM-11 AM
  • Check-out time is 11 AM
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Offsite

  • Area shuttle *

  • Shopping center shuttle *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Continental breakfast daily (surcharge)
  • 4 restaurants
  • Poolside bar
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Water park
  • Number of outdoor pools - 4
  • Fitness facilities
  • Outdoor tennis courts - 3
  • Full-service spa
  • Number of spa tubs - 9
  • Bowling alley on site
  • Playground on site
  • Volleyball on site
  • Free water park access
  • Beach towels
  • Children's pool
  • Waterslide
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1997
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Yuluka. Services include hot stone massages, massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Neguanje - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Lost City - This restaurant serves breakfast, lunch, and dinner.

Gairaca - This restaurant is located by the pool.

Minca - Onsite restaurant.

Ziruma - This tapas bar serves light fare only. Happy hour is offered.

Zuana Beach Resort, Santa Marta’s small print

Also known as

  • Zuana
  • Zuana Beach
  • Zuana Beach Resort
  • Zuana Beach Resort Santa Marta
  • Zuana Beach Santa Marta
  • Zuana Beach Hotel Santa Marta

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Children under 12 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: COP 9700.00 per person, per night

Optional extras

Rollaway beds are available for COP 115000.0 per night

Continental breakfast is offered for an extra charge of COP 38000 for adults and COP 38000 for children (approximately)

Airport shuttle service is offered for an extra charge of COP 22000 per person (one way)

Airport shuttle for children between the ages of 3 and 12 costs COP 70000 (one-way)

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Zuana Beach Resort, Santa Marta

Landmarks

  • On the beach
  • Zazue - 9 min walk
  • Bello Horizonte Beach - 0.1 mi / 0.1 km
  • Rodadero Beach - 4.9 mi / 7.9 km
  • Mundo Marino Aquarium - 4.9 mi / 7.9 km
  • Blanca Beach - 5.6 mi / 9 km
  • Rodadero Sea Aquarium and Museum - 5.6 mi / 9 km
  • Santa Marta Cathedral - 8 mi / 12.9 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 5 min drive
  • Free self parking
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Recent reviews

Good 7.8 From 147 reviews

Zuana Beach Resort, Santa Marta
Very Good8.0
Great place great views great food
Great place great amenities very clean. Great food. Only place they can improve is the front desk service - checkin took 45 mins, my room card didn't work one day, room service didn't pick up. Not major issues just ingestion for improvement. Overall was a great place to stay very beautiful and great food
Brendan, us1 night trip
Zuana Beach Resort, Santa Marta
Very Good8.0
Great hotel, poor service.
Beds are very hard. Very clean. Service was lacking as I was not once asked if I wanted a drink at the pool and had to chase a waiter for a glass of water as was the same in the restaurant. Hotel room was very spacious.
Andrea, us2 night family trip
Zuana Beach Resort, Santa Marta
Good6.0
The hotel is very nice. But the room had no view, the bed was a matrress on a concrete slab, the shower had drainage problems and there was no WiFi in the room. The staff didn't speak English and non of the literature was in English
Richard, us5 night romance trip
Zuana Beach Resort, Santa Marta
Fair4.0
This hotel was expensive and awful. The service was horrible we lost electricity 3 times the water came out brown once. The food was okay but it took at a minimum of 45 minutes. We asked for an iron and they gave me only 20 mins to use it. Wifi advertising is false the only wifi that can be used is in the lobby. Wouldn't ever stay here again
Stephen, usFamily trip
Zuana Beach Resort, Santa Marta
Very Good8.0
Nice hotel, sub-par service.
The new tower in the hotel is amazing. The beds are very hard, not to my liking, but you can call the front desk and they will cover the mattress with memory foam. Service is sub-par and extremely slow. 30 minutes por a beer or a soft drink. Had many issues with hotel security, we had about 20 rooms because we were a big group and the security would give us a hard time to enter the hotel because they did not remember our faces.
jorge, us5 night family trip

See all reviews

Zuana Beach Resort, Santa Marta

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