All hotels in Surfers Paradise, Queensland, Australia
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Coolamon Apartments, Gold Coast

3 stars
10-16 Genoa StreetSurfers ParadiseQLD4217Australia, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
2.8 / 5
Location
Great location
Value for money
Best value for money
Room
Room is not nice
Vibe
Poor vibe
10See all 10 Hotels.com reviews
From 13 reviewsTripAdvisor Traveller Rating

Coolamon Apartments, Gold Coast

Hotel Info: 866-539-8117

from $77
  • Standard Apartment, 1 Queen Bed, Terrace, Ground Floor
  • One Bedroom Apartment 7 Night stay
  • One Bedroom Apartment
  • One Bedroom Apartment 3 Night stay
  • Standard Apartment, 1 Bedroom, Balcony, Poolside
  • One Bedroom Apartment 5 Night stay

At a glance

Key facts

Hotel size

  • This hotel has 10 rooms

Arriving/leaving

  • Check-in time 2 PM-6 PM
  • Check-out time is 10 AM
The front desk is open during the following times:
  • Monday - Friday: 9 AM - 5 PM
  • Saturday - Saturday: 9 AM - noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 19

Travelling with others

Children

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Coolamon Apartments
  • Coolamon Apartments Surfers Paradise
  • Coolamon Surfers Paradise

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: AUD 200.00 per stay

Optional extras

Late check-in between 8 PM and midnight can be arranged for an extra charge (amount varies)

Air conditioning is available for an extra charge of AUD 5 per day

Children's club access is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Barbeque grills
Things to do
  • Outdoor pool
  • Bicycle rentals nearby
Services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built 1995
  • Garden
  • Terrace

In the room

Home comforts
  • Ceiling fan
  • Iron/ironing board
  • Washer/dryer
Things to enjoy
  • Separate living room
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

Coolamon Apartments, Gold Coast’s small print

Also known as

  • Coolamon Apartments
  • Coolamon Apartments Surfers Paradise
  • Coolamon Surfers Paradise

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: AUD 200.00 per stay

Optional extras

Late check-in between 8 PM and midnight can be arranged for an extra charge (amount varies)

Air conditioning is available for an extra charge of AUD 5 per day

Children's club access is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.8 /5 from 10 reviews

Coolamon Apartments, Gold Coast
Good3.0 / 5
Oddest service ever
The room was reasonably clean and comfortable. Upon arrival the guy in reception was going on about needing to buy a voucher for air conditioning for $10. We had no clue what he was going on about. I checked my booking confirmation email and sent him a copy. The booking stated the room included air con. There was no mention anywhere about needing to buy a voucher for this. He relented and gave us the remote for the air con. In the room, the power to the fridge was not even turned on... and we had items with us that needed refrigeration. There was no coffee and there were no spare toilet rolls anywhere in the room. When the roll ran out, tried to contact the reception to get another one... apparently the call got diverted to the guy's mobile and he said he was out at the movies and would not be able to bring us toilet paper until after 9pm. Eventually he did turn up with a single toilet roll some time after 9pm as he predicted. Needless to say, we were forced to procure our own toilet rolls from the nearby Coles supermarket earlier in the afternoon, but at least he made the effort after his night out having fun and letting his guests suffer. What a guy. Other than the very peculiar service provided. The location and neighbourhood was very pleasant and not too far from parks and beach.
2 night romance trip
Coolamon Apartments, Gold Coast
Good3.0 / 5
Overall
Overall the stay was great, apart from having two cockroaches in the bathroom and kitchen. The owner asked if he could put cockroach bait in the room which had me thinking he had already known there was cockroaches maybe? Once he put the bait down we didn't see anymore. There was also cracks in the walls and broken chairs in our courtyard. But the owner himself provided great service and was very informative.
5 night romance trip
Coolamon Apartments, Gold Coast
Fair2.0 / 5
Air - Con. Con!
Were do I start? I arrived a bit early and was met by a small Korean guy telling me I could go to the room but next time don't come early! I think he must of thought he was talking to a teenager or a small child even though I am 49 and 6foot tall. So we were in the room/ apartment when he starts telling me I got a really good deal and I should be very happy lol. he leaves and I goes to turn on the air-con but cant find the remote control, so I went down to the office and asked him for the remote control only to be told that my package special offer didn't come with air-conditioning and if I wanted the remote control I would have to pay him ten dollars (cash only). So I phoned Hotels.com but the couldn't get hold of him on the phone so they gave me a voucher to cover it. I went and paid him $10 and got the air con on, by the way that's $10 per day. woke up in the morning and there was no coffee or teabags or sugar or milk which was all supposed to be provided in the price, went down to see the reception just to be told Ihe only has teabags will they do. Grrrr wouldn't go back and stay again. Steer clear.
2 night business trip
Coolamon Apartments, Gold Coast
Outstanding5.0 / 5
Stay at Coolamon Apartments Surfers Paradise
Really good safe place to stay. Neat lady Katherine at Reception and the place was nice and central to transport, shops, and nightlife.Also reasonable price for well furnished apartment.
7 night family trip

See all reviews

Coolamon Apartments, Gold Coast

Is the description of this hotel not correct? Tell us