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Hotel Helvetia, Zermatt

2-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.
Bahnhofstrasse 72ZermattVS3920SwitzerlandGreat location! See map

Zermatt ski hotel with free ski shuttle, ski storage
  • Free breakfast and free WiFi
Great location
Tasty breakfast
More comfort would be nice
Amenities are not the best
179See all 179 reviews
From 116 reviewsTripAdvisor Traveller Rating

Hotel Helvetia, Zermatt

from $81
  • Single Room
  • Basic Double Room
  • Standard Double Room
  • Triple Room
  • Family Suite

At a glance

Key facts

Hotel size

  • This hotel has 14 rooms
  • This hotel is arranged over 4 floors


  • 24-hour check-in
  • Check-out time is 11 AM
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking


  • Free ski shuttle
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free breakfast daily
  • Restaurant
  • Bar/lounge
Things to do
  • Free ski shuttle
  • Ski storage
  • Front desk (limited hours)
  • Multilingual staff
  • Number of buildings/towers - 1
  • ATM/banking
  • Safe-deposit box at front desk

In the room

Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Daily housekeeping
  • In-room safe

Special features


Restaurant Helvetia - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open select days.

Hotel Helvetia, Zermatt’s small print

Also known as

  • Helvetia Zermatt
  • Hotel Helvetia Zermatt


Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Helvetia, Zermatt


  • In City Centre
  • Matterhorn Museum - 1 min walk
  • St. Mauritius Church - 1 min walk
  • Mountaineers Cemetery - 2 min walk
  • Zermatt-Furi Gondola - 10 min walk
  • Gorner Ridge - 1.9 mi / 3.1 km
  • Sunnegga Ski Resort - 2.2 mi / 3.5 km
  • Furi - Trockener Steg Cable Car - 2.6 mi / 4.1 km

Getting around

  • Sion (SIR) - 86 min drive
  • Geneva (GVA-Cointrin Intl.) - 169 min drive
  • Zermatt Station - 5 min walk
  • Täsch Station - 12 min drive
  • Randa Station - 16 min drive
  • Onsite parking not available
  • Free ski shuttle

Recent reviews

Good 7.0 From 179 reviews

Hotel Helvetia, Zermatt
Poor Quality Hotel
Heater and hot water not working during midnight. Front desk closed after 11am. Be aware of stairs with luggage if you stay on 5th floor (Floor plan: 1st-bakery store, 2nd-Thai resturant 3rd-hotel rooms 4th-private 5th-hotel rooms)
JESSE, us1 night trip
Hotel Helvetia, Zermatt
Central location
Small Bathrooms, Beds are comfortable. Noise, music and bass from bar/lounge next door until 4am. Staff not respecting privacy signs. Not really friendly staff.
griselda, us1 night trip
Hotel Helvetia, Zermatt
Very Good8.0
Good for younger folks.
There is a Thai restaurant on the ground floor. The beds were too firm for us. Tiny toilet area in our 4th floor walkup.
Jim, us1 night trip
Hotel Helvetia, Zermatt
Very Good8.0
Top choice for value in area.
The room is small but generally clean enough. walking distance from train station and major trip start points. The breakfast is good. With the price, the value is top choice. Although, we do not recommend the attached restaurant for lunch or dinner. The taste and amount is poor.
Hua, us3 night romance trip
Hotel Helvetia, Zermatt
Great price. Great location . And great room. Only downside is you are not allowed to eat inside the room.
A Traveler, us1 night romance trip

See all reviews

Hotel Helvetia, Zermatt

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