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1 room, 2 adults
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Hotel Helvetia, Zermatt

2 stars
Bahnhofstrasse 72ZermattVS3920Switzerland, 800-491-6126
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Good3.5 / 5
Location
Great location
Bar
Bar is awesome
Room
Room needs to be redecorated
Comfort
More comfort would be nice
142See all 142 Hotels.com reviews
From 80 reviewsTripAdvisor Traveller Rating

Hotel Helvetia, Zermatt

Hotel Info: 866-539-8117

from $79
  • Basic Double Room
  • Single Room
  • Superior Double Room
  • Standard Double Room
  • Family Suite
  • Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 14 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Offsite

  • Free ski shuttle

Also known as

  • Helvetia Zermatt
  • Hotel Helvetia Zermatt

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

Pet deposit: CHF 50 per stay

In the hotel

Food and drink
  • Free breakfast daily
  • Restaurant
  • Bar/lounge
Things to do
  • Free ski shuttle
  • Ski storage
Services
  • Front desk (limited hours)
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • ATM/banking
  • Safe-deposit box at front desk

In the room

Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant Helvetia - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open select days.

Recreation

On Site

  • Ski lessons on site
  • Ski equipment rentals on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Hotel Helvetia, Zermatt’s small print

Also known as

  • Helvetia Zermatt
  • Hotel Helvetia Zermatt

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

Pet deposit: CHF 50 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 142 reviews

Hotel Helvetia, Zermatt
Good3.0 / 5
The hotel Is close enough of a convenient walk to the train station. I knew booking it that i'd only be using my room for sleeping and that I'd be sightseeing all day.. that and price is why I chose it. The room in small, bathroom is very small, the shower even tinier, the shower door was broken/hard to maneuver. Free breakfast was a nice perk.
1 night family trip
Hotel Helvetia, Zermatt
Excellent4.0 / 5
A good value
Great Hotel. It was close to the train station. Breakfast was very good for an active day. It was very clean. The shower was a little small but I do not live in the shower. I liked the downtown atmosphere. It was on the second floor so it was a little unhandy but it was a great value. The staff was very helpful with no problems with English.
2 night romance trip
Hotel Helvetia, Zermatt
Fair2.0 / 5
hotel
hotel ok, but the room cleaning was poor. I stayed 3 nights and room was only cleaned (changed towels) once. I had to go to reception and get clean ones.
2 night trip
Hotel Helvetia, Zermatt
Fair2.0 / 5
Poor hotel but good location
It was not a good stay. We checked out two days early. The room was so small we could not put both of our suitcases down. A very small shower and several lights were out.
2 night trip with friends
Hotel Helvetia, Zermatt
Fair2.0 / 5
Could not stay- room not as described
Chose this hotel as it was close to train station and room availability was limited in Zermatt on the hotels.com website. Poor lighting in room and halls. Budget room did not have enough space for opening 2 suitcases. Needed to either lie down or sit on bed. Room very warm, noisy when window open and sleeping was not good. Large light shinning in window. Bathroom in poor repair. Checked out the next morning - needed to find another place to stay. Double room may have worked for one person--putting their pack or suit case on half the bead
2 night trip with friends

See all reviews

Hotel Helvetia, Zermatt

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