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All hotels in Zermatt, Switzerland
1 room, 2 adults

Hotel Helvetia, Zermatt

2-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.
Bahnhofstrasse 72ZermattVS3920Switzerland

Ski hotel with free ski shuttle, near Swiss Alps
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect® Rewards nights here
Great location
Tasty breakfast
More comfort would be nice
Amenities are not the best
184See all 184 reviews
From 126 reviewsTripAdvisor Traveller Rating

Hotel Helvetia, Zermatt

from $121
  • Single Room
  • Basic Double Room
  • Standard Double Room
  • Triple Room
  • Family Suite

What’s around Hotel Helvetia, Zermatt


  • In Zermatt City Centre
  • Swiss Alps - 1 min walk
  • Matterhorn Ski Paradise - 1 min walk
  • Matterhorn Museum - 1 min walk
  • Mountaineers Cemetery - 2 min walk
  • Zermatt-Furi Gondola - 12 min walk
  • Riffelberg Express Gondola - 1.7 mi / 2.7 km
  • Furi - Trockener Steg Cable Car - 1.7 mi / 2.7 km

Getting around

  • Sion (SIR) - 24 miles/38.6 km
  • Geneva (GVA-Cointrin Intl.) - 79.8 miles/128.4 km
  • Zermatt Station - 6 min walk
  • Onsite parking not available
  • Free ski shuttle

At a glance

Key facts

Hotel size

  • This hotel has 14 rooms
  • This hotel is arranged over 4 floors


  • 24-hour check-in
  • Check-out time is 11 AM
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed


  • Free WiFi in rooms



  • No parking


  • Free ski shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
Things to do
  • Ski lessons on site
  • Ski equipment rentals on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby
  • Front desk (limited hours)
  • Multilingual staff
  • Number of buildings/towers - 1
  • ATM/banking
  • Safe-deposit box at front desk
Languages Spoken
  • English
  • French
  • German
  • Italian

In the room

Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Daily housekeeping
  • In-room safe

Special features


Restaurant Helvetia - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open select days.


On Site

  • Ski lessons on site
  • Ski equipment rentals on site


  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Hotel Helvetia, Zermatt’s small print

Also known as

  • Helvetia Zermatt
  • Hotel Helvetia Zermatt


Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

Optional extras

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.2 From 184 reviews

Hotel Helvetia, Zermatt
Good location. But no elevator for 3 floors
Good location but very difficult to stay if you have large luggage and your room is on 3rd floor. We had to self carry our luggage which had large suitcases to 3rd floor. Lack of lifts should be mentioned in hotel description. Also there is no room service nor any support after 11am.
Shashank, us1 night trip
Hotel Helvetia, Zermatt
Pros and Cons
The location was right in the center of town room was cozy and breakfast was quite good (excellent coffee). The tub however was stained with dirt like it needed a really good scrub and there is a nightclub at the opposite corner of the building which plays thumping music until 2:30 in the morning. Beware if you are a light sleeper as it kept me awake for several hours one night.
michael, us2 night trip
Hotel Helvetia, Zermatt
Great Stay
We loved our stay here. We would come back again. It was exactly in the c3nter of town .... small room but more then enough ... super patio overlooking the Main Street!!
Vic, us2 night trip
Hotel Helvetia, Zermatt
Comfortable and convenient
We stayed in the family suite, one bedroom and my kids slept in the living rooms on beds they had placed there. The apartment was spacious. It had a kitchen but we couldn’t use it unless we paid $100 more. The hotel is in the center of it all. It was great for us to be so close to everything. The apartment had a mountain cabin feel. Not modern but everything in nice condition. We enjoyed our stay.
Nohelia, us2 night trip
Hotel Helvetia, Zermatt
Small and noisy
Room is so small that we even had a hard time to open our small suitcase. I didn't see an elevator. Fortunately we only had backpacks and a small suitcase. Otherwise dragging big suitcases on narrow and step stairs wouldn't be fun at all. Breakfast is very basic. We tried to get some coffee but the waitress successfully avoid eye contact with us. The worse is that it is on the main street and loud noise from bars lasted probably 3 or 4am. I guess for the price we paid, we shouldn't complain much. Overall, I don't recommend this place unless you like night life.
Yongli, us1 night trip

See all reviews

Hotel Helvetia, Zermatt

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