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1 room, 2 adults

Element New York Times Square West, New York

3.5-star3.5 stars
311 West 39th StreetNew YorkNY10018United States of America

Comfortable apartment with kitchenette, near Times Square
  • Free continental breakfast and free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Very Good8.0
WiFi
Good internet service
Wellness Area
Great wellness & sports facilities
Room
Great room
Amenities
Amenities are not the best
1366See all 1,366 Hotels.com reviews
From 4,514 reviewsTripAdvisor Traveller Rating

Element New York Times Square West, New York

from $119
  • Room, 1 King Bed, Accessible
  • Deluxe Room
  • Suite, 1 King Bed
  • Standard Room, 1 King Bed
  • Studio, 1 King Bed
  • Studio, 1 King Bed, View
  • Standard Room, 1 King Bed, View

At a glance

Key facts

Hotel size

  • This hotel has 411 rooms
  • This hotel is arranged over 40 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum guest age is 21
  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets stay free (dogs and cats only)

  • Up to 50 lb

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Snack bar/deli
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Bicycle rentals on site
Working away
  • Business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers -
  • Year Built
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Element New York Times Square West, New York’s small print

Also known as

  • Element Aparthotel New York Times Square West
  • Element New York Times Square West
  • Element New York Times Square West Hotel New York City

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Mandatory fees

Deposit: USD 50 per night

Optional extras

Self parking costs USD 45-60 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Element New York Times Square West, New York

Landmarks

  • In Midtown
  • Penn Station - 8 min walk
  • Times Square - 8 min walk
  • Macy's - 10 min walk
  • Broadway - 11 min walk
  • New York Public Library - 12 min walk
  • Empire State Building - 14 min walk
  • Grand Central Terminal - 19 min walk

Getting around

  • Teterboro, NJ (TEB) - 21 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 27 min drive
  • Caldwell, NJ (CDW-Essex County) - 32 min drive
  • New York, NY (LGA-LaGuardia) - 33 min drive
  • Linden, NJ (LDJ) - 34 min drive
  • New York, NY (JFK-John F. Kennedy Intl.) - 48 min drive
  • New York Penn Station - 9 min walk
  • New York W 32nd St. Station - 13 min walk
  • New York 23rd St. Station - 23 min walk
  • 42 St. - Port Authority Bus Terminal Station - 5 min walk
  • 34 St. - Penn Station - 7 min walk
  • Times Sq. - 42 St. Station - 7 min walk
  • Self parking (surcharge)

Recent reviews

Very Good 8.0 From 1,366 reviews

Element New York Times Square West, New York
Poor2.0
Do not stay in this dirty hotel
I was given room 3018. The room smelled like hospital, it was an odor coming from the air condition unit. The floors were never cleaned, my socks were black just from few seconds walking in the room. The walls were dirty. Attached pictures. I went and bought fabreeze and floor cleaning solution and cleaned the room with one of their towels. It was all black, very disgusting. They are quick to give their rooms to next guests without cleaning them. The only really clean part was the toilet seat, nothing else. The 3 nights I stayed there, I only had the cleaning lady once, she just did the towels and the bathroom, and this because I asked the front desk. My second day one lady came at 4pm, I didn't answer the door. 4pm I had already cleaned the room. Those ladies anyway are way too loud at the hallway banging doors and yelling spanish to each other. My coffee bag had 3 coffee packets inside all caffeinated. How stupid. I am very dissatisfied with this hotel. A manager never called to ask if it was anything they could do. Hospitality nowhere. Stay away.
Konstantinos, us3 night trip
Element New York Times Square West, New York
Good6.0
The stay was alright was given room between two elevators found bed bugs so asked front desk to change rooms. When we checked in the soap bars were not changed and there was hair in the shower but the next day after room service funny enough there was a bed bug on my bed. Other than that they have good breakfast and good evening snacks and drinks included with the stay its in a good location
Reema, us2 night trip
Element New York Times Square West, New York
Exceptional10.0
We were able to check in very early in the morning, which was nice after flying i to NY with a red eye.. Very friendly and helpful staff. Good size room for a NYC hotel, and kitchenete very convenient. The elevators are busy.. glad we were in the 3rd floor so we used the stairs. Will definitely go back.
Andreane, us2 night trip
Element New York Times Square West, New York
Fair4.0
Deplorable and inexcusable
This was a Birthday celebration. They put us in a higher floor for a better view, but it ended up being an awful room. The phone didn’t work and they couldn’t fix it. You had to run every faucet in the room to get any hot water at all. That was the maintenance guy’s resolution for the no hot water in the shower problem. There was a leak from the floor above in the bathroom. Nothing was fixed. No discount or refund given. I waited to leave this review because I was told at checkout that they were going to contact expedia to request a refund on my behalf. I never heard back from anyone. $300/night for that room was ABSOLUTELY deplorable and the staff’s inability to remedy the issues was beyond unacceptable. No stars! Never staying again. Don’t waste your money. *The elevators take forever too. They don’t have enough for the huge quantity of rooms.
Monica, us2 night trip
Element New York Times Square West, New York
Very Good8.0
Nice to stay, quiet place, sweet calm and good
Really nice place to stay.Breakfast is too good. Calm and quiet area.kitchenette is very useful to make some food for my kid.
Vidhya, us4 night trip

See all reviews

Element New York Times Square West, New York

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