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Eaglemont, Hakuba

3 stars
4721 Hokujo Hakuba-muraKitaazumi-gun, HakubaNagano-ken399-9301Japan, 800-491-6126
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2.3 / 5
  • We (my family & another family) made the decision to book about a week out from our trip…May 21, 2015
  • The hotel was overpriced; hotel fees were almost as much as the room. The accommodations…May 2, 2015
7See all 7 Hotels.com reviews
From 2 reviewsTripAdvisor Traveller Rating

Eaglemont, Hakuba

Hotel Info: 866-539-8117

from $112
  • Twin Room, 2 Single Beds
  • Quadruple Room

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 10 AM
The front desk is open daily from 7 AM - 10 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Free area shuttle

  • Free ski shuttle

Also known as

  • Eaglemont Hakuba
  • Eaglemont Hotel
  • Eaglemont Hotel Hakuba

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Optional extras

Buffet breakfast is offered for an extra charge of JPY 1000.00 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
Things to do
  • Free ski shuttle
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Billiards or pool table
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
Facilities
  • Elevator/lift
  • Designated smoking areas

In the room

Home comforts
  • Air conditioning
Things to enjoy
  • Separate living room
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator

Eaglemont, Hakuba’s small print

Also known as

  • Eaglemont Hakuba
  • Eaglemont Hotel
  • Eaglemont Hotel Hakuba

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Optional extras

Buffet breakfast is offered for an extra charge of JPY 1000.00 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.3 /5 from 7 reviews

Eaglemont, Hakuba
Fair2.0 / 5
Worst Hotel Ever...
What was on Hotels.com was not actually what we got. The picture of the hotel was nothing compared to what it actually looked like and we spend over an hour looking for it. There was A LOT of, I believe, renovation going on. The hotel info on your site said there were 2 restaurants (they were both closed) and free we-fi in rooms (there was not). The hotel was cold, even in the lobby & hallways. There were kerosene heaters in the rooms but ours didn't work and we woke up to 11°C (52°F). We appeared to be the only ones staying in the hotel but were put on the 4th floor. The price of $170 USD was a bit steep but the additional hotel charges of $102 USD totaling $272 USD for this room was astronomical and so overpriced for what we got. I've booked w/ Hotels.com on many occasions and have always been happy w/ the accommodations. This was my absolute worst hotel experience I've ever had!! Honestly, I think Hotels.com should give me (and our friends who came with us) a free night's lodging. It was so bad we all laughed & joked about it reminding us of the hotel in The Shining; kid you not. I'm a bit hesitant to book again through Hotels.com, especially if they don't make this right.
1 night family trip
Eaglemont, Hakuba
Excellent4.0 / 5
Wow! to their customer service
This hotel was great! The service the two men running it provided was incomparable!! Their hotel shuttle was incredibly convenient, their location was quiet and removed from the noisy parts of Hakuba village and it was a nice place to relax at night. The only down side was the beds were a tad worn out, which we didn't notice after a full day of skiing anyhow. These guys make every effort to ensure you have a wonderful stay with them, and they succeed.
3 night romance trip
Eaglemont, Hakuba
Excellent4.0 / 5
Eaglemont
Friendly and helpful staff. Will go out of their way to help you get around. Hotel condition was a bit less than expected. Close to Happo, and nearby slopes. Free shuttle bus to the gondola. Check in was unorganised, our stay included breakfast but the staff didn't seem to know and thus didn't give instructions. Also, no one calls it Eaglemont. If you get in a taxi, refer to it as Keyoki Noki.
4 night romance trip

See all reviews

Eaglemont, Hakuba

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