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Karavansara Retreat, Siem Reap

3.5 stars3.5 stars
Street 25, Acha Sva RoadSiem Reap17254Cambodia, 800-491-6126
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Excellent4.1 / 5
Location
Great location
Service
Fantastic service
WiFi
WiFi system needs upgrading
54See all 54 Hotels.com reviews
From 343 reviewsTripAdvisor Traveller Rating

Karavansara Retreat, Siem Reap

Hotel Info: 866-539-8117

from $25
  • Deluxe Room ()
  • Room (Colonial Heritage)

At a glance

Key facts

Hotel size

  • This hotel has 24 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 15
  • Minimum Spring Break check-in age is 15

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking (limited)

  • Free nearby parking

Offsite

  • Area shuttle within 1 km *

  • Shopping center shuttle *

Other information

  • Smoke-free property

Also known as

  • KARAVANSARA
  • KARAVANSARA Retreat
  • KARAVANSARA Retreat Hotel
  • KARAVANSARA Retreat Hotel Siem Reap
  • KARAVANSARA Retreat Siem Reap
  • Karavansara Retreat & Residences Hotel Siem Reap
  • Karavansara Retreat And Residences

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 6 years old are not allowed in the swimming pool without adult supervision.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Rollaway beds are available for USD 7 per night

Breakfast costs between USD 5 and USD 5 for adults, and USD 5 and USD 5 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 5 per vehicle (one way)

Area shuttle and shopping center shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Spa services on site
  • Bicycle rentals on site
  • Golfing nearby
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built 2010
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Bathrobes
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Tempur-Pedic mattress
Things to enjoy
  • In-room massage available
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Housekeeping - once per stay
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Karavansara Cafe Lounge - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Karavansara Retreat, Siem Reap’s small print

Also known as

  • KARAVANSARA
  • KARAVANSARA Retreat
  • KARAVANSARA Retreat Hotel
  • KARAVANSARA Retreat Hotel Siem Reap
  • KARAVANSARA Retreat Siem Reap
  • Karavansara Retreat & Residences Hotel Siem Reap
  • Karavansara Retreat And Residences

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 6 years old are not allowed in the swimming pool without adult supervision.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Late check-out can be arranged for an extra charge of USD 50

Rollaway beds are available for USD 7 per night

Breakfast costs between USD 5 and USD 5 for adults, and USD 5 and USD 5 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 5 per vehicle (one way)

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 54 reviews

Karavansara Retreat, Siem Reap
Excellent4.0 / 5
Comfortable stay in Siem Reap!
A comfortable hotel with a unique design, convenient location and helpful staff. We booked the Garden View room but found it to be too loud (it was on the ground floor with a patio overlooking the road). Luckily, we were able to move to the second floor to a slightly quieter room with a shared balcony. The hotel did have a restaurant, but we never saw it open. At certain times in the morning the water pressure was quite bad, but generally it wasn't a problem. Overall, it is a good base to explore the beautiful city, just bring earplugs if you are a light sleeper!
3 night romance trip
Karavansara Retreat, Siem Reap
Poor1.0 / 5
Ruined our vacation
The hotel overbooked. So despite us booking and already pre-paying 2 months in advance, when we showed up on New Year's Eve, my family didn't have a room. The hotel staff proceeded to make us wait 2 hours, while they tried to book a cheap replacement. It was only when I said I'd personally pay for a more expensive replacement hotel, that we were able to find lodging close to midnight. By that time, we were exhausted, and it was too late to inform our Tuk Tuk driver of our new location, so we had thus had to miss the 1st sunrise of 2017 at Angkor Way, which we traveled half the planet to see. So they ruined what was supposed to be a highlight of our vacation. Throughout the process, Karavansara hotel tried to bargain and solve their screwup cheaply, instead of focusing on how to help us quickly. They were truly terrible. Our experience was so bad, that I'm considering asking Hotels.com / Expedia to de-list this hotel.
3 night family trip
Karavansara Retreat, Siem Reap
Outstanding5.0 / 5
Great Siem Reap Base
Fantastic value. The room was clean and spacious. You can walk to the market and pub street, but it is just far enough away to not be too noisy. The staff were great, the rooftop pool was fantastic to cool off and the overall experience was awesome. I highly recommend this hotel.
3 night trip with friends
Karavansara Retreat, Siem Reap
Excellent4.0 / 5
Cosmopolitan choice
This was the perfect choice for me. A cosmopolitan atmosphere, without the trappings of new luxury. This is an icon hotel In Siem Riep, and the guests are knowledgable travellers. Solid room, good food at resonable prices, help with arranging tourism. Great loacation. Couldn't be better.
3 night trip
Karavansara Retreat, Siem Reap
Outstanding5.0 / 5
Great Service and good location
Set us up with tuk tuk, we used him for the entire trip
3 night family trip

See all reviews

Karavansara Retreat, Siem Reap

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