The Arrow Hotel

Photo gallery for The Arrow Hotel

Birch Suite | Primary image
ToiToi Suite | Terrace/patio
Terrace/patio
ToiToi Suite | Premium bedding, down duvets, in-room safe, individually decorated
Cherry Suite | Premium bedding, down duvets, in-room safe, individually decorated

Overview of The Arrow Hotel

The Arrow Hotel

4.0 star property
Mountain hotel within easy reach of Crown Range

9.6/10 Exceptional

80 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Connecting rooms available
Map
63 Manse Road, Arrowtown, Otago, 9302
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Ski storage
  • Free use of bicycles
  • Room service
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Lobby fireplace
  • Front desk safe
For families
  • Cookware, dishware and utensils
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • On the riverwalk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 15 min drive
  • Wanaka (WKA) - 64 min drive
  • Area shuttle (surcharge)

About this property

The Arrow Hotel

4-star hotel next to a golf course
Take advantage of 18 holes of golf, a terrace and a garden at The Arrow Hotel. Active travellers can enjoy mountain biking at this hotel. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • Continental breakfast (surcharge), free bike hire and an area shuttle
  • A front desk safe, laundry services and tour/ticket information
  • Guest reviews give good marks for the breakfast and walkable location
Room features
All guest rooms are individually decorated, and have comforts, such as premium bedding and Laptop workspace, as well as perks, such as air conditioning and dressing gowns. Guests reviews give good marks for the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Heated floors, free toiletries and hairdryers
  • 50-inch Smart TVs with Netflix and digital channels
  • Full-sized fridge/freezers, microwaves and cookware/dishes/utensils

Languages

English, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 5 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 10 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Room service (limited hours)

What to do

  • Mountain biking
  • Public winery tours
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Hot springs nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free bike hire
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • 18 holes of golf

Accessibility

  • Wheelchair accessible
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • English
  • Korean

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels
  • Netflix

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually decorated
  • Heated floor (bathroom)

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of NZD 12 per person (approximately)
  • Local area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

This property accepts major credit cards, debit cards and cash.

Also known as

Arrow Private Hotel
The Arrow Private Hotel
The Arrow Hotel Hotel
The Arrow Hotel Arrowtown
The Arrow Hotel Hotel Arrowtown

Frequently asked questions

Does The Arrow Hotel offer free cancellation for a full refund?
Yes, The Arrow Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Arrow Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Arrow Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Arrow Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Arrow Hotel?
You can check in from 2 PM - 10 PM. Check-out time is 10 AM.
Is there an on-site casino at The Arrow Hotel?
No, this hotel doesn't have a casino, but SKYCITY Wharf Casino (20-min drive) and Skycity Queenstown Casino (21-min drive) are both nearby.
What is there to do at The Arrow Hotel and nearby?
Have fun during the warmer months with activities such as mountain biking. Additional recreation nearby includes hot springs. Enjoy amenities such as a picnic area and a garden.
Are there restaurants at or near The Arrow Hotel?
Yes. Nearby restaurants include Arrowtown Bakery (8-min walk), Unwind (8-min walk) and Cafe Mondo (8-min walk).
What's the area around The Arrow Hotel like?
The Arrow Hotel is a short 5-minute walk from Crown Range and 7 minutes' walk from Arrowtown Chinese Settlement. Travellers say that the area is walkable and ideal for skiing.

Overall score and ratings

9.6

Exceptional

9.8/10

Cleanliness

9.5/10

Staff & service

9.5/10

Amenities

9.7/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Loved The Arrow! Great facilities and location, will definitely be back!
Kathy, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Comfortable and private accommodation, had everything we needed. Is situated on a quiet back road in Arrowtown, and an easy walk into main street via the riverside walk.
Leonie, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarndra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I had high expectations for this place based on others' reviews, but those expectations were exceeded. From the moment we arrived till the moment we (sadly!) left, it was the most idyllic 2 night stay one could wish for. We stay in a lot of hotels, and so I feel I am well qualified to make the following observations: 1) One litre of fresh milk in the full sized fridge. I can't stand those nasty little pottles of milk that most hotels provide, they never provide enough and the waste that they create is horrendous. 2) A coffee pod machine. JOY!!! And upon noticing that we used all of the pods provided on the first day they supplied extras for the second day. Really nice touch, 3)A proper 4 burner hot-plate. Not that we used all 4 elements but it was nice to know that we could if we chose to. 4) A washing machine and dryer to use at no cost. After being on the road for nearly a week we needed to do some laundry and I have always preferred to do my own. I would have been happy to use a coin laundry but to allow use at no cost is a lovely gesture. 5) We were tired of rich restaurant food and takeaways, we really felt like a good steak cooked on the BBQ with a simple salad. The lovely owner allowed us to use his own BBQ to do this. I was so grateful! (We could have used the frying pan on an element in our room, but BBQ'd steak is preferable). 6) The lovely stream-side walk into town, it's so picturesque and serene. 7) The underfloor heating in the bathroom - even
Veronica, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Durham, 1-night trip
Verified Wotif guest review

10/10 Exceptional

it was a lovely room
1-night family trip
Verified Wotif guest review

10/10 Exceptional

1-night trip
Verified Wotif guest review

8/10 Very good

Lovely pretty outlook
Nice option close to town. Tidy, modern elevated units. Super friendly and helpful hosts. One thing: recommend the hotel clean spare duvets stored in cupboards, our spare wasn’t clean.
WILLIAM, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We really enjoyed our time at the Arrow Hotel, it is of a very high standard and in a very secluded position near the Arrow River, a perfect getaway! Being a 5 minute walk to Arrowtown, is a bonus, and we highly recommend this property
2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Great location, easy walk to center. Just far enough out of town.
2-night romance trip
Verified Expedia guest review