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The Arrow Hotel

Photo gallery for The Arrow Hotel

Birch Suite | Exterior
Terrace/patio
Terrace/patio
ToiToi Suite | Premium bedding, down comforters, in-room safe, individually decorated
Cherry Suite | Premium bedding, down comforters, in-room safe, individually decorated

Overview of The Arrow Hotel

The Arrow Hotel

4.0 star property
Mountain hotel within easy reach of Crown Range

9.6/10 Exceptional

80 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Connecting rooms available
The price is $161
Price available on 12/12/2022
Map
63 Manse Road, Arrowtown, Otago, 9302
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Ski storage
  • Free use of bicycles
  • Room service
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Lobby fireplace
  • Front desk safe
For families
  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • On the riverwalk

Getting around

  • Queenstown Intl. Airport (ZQN) - 15 min drive
  • Wanaka (WKA) - 64 min drive
  • Area shuttle (surcharge)

Restaurants

  • Arrowtown Bakery - 8 min walk
  • Unwind - 8 min walk
  • Cafe Mondo - 8 min walk
  • Agava - 8 min walk
  • Settlers Bar & Restaurant - 8 min walk

About this property

The Arrow Hotel

Adjacent to a golf course, The Arrow Hotel is a great choice for a stay in Arrowtown. Freebies like WiFi and self parking are added perks, and guests can keep active with onsite mountain biking. Free bike rentals and a terrace are offered, and in-room conveniences at this upscale hotel include refrigerators and microwaves. Fellow travelers say good things about the breakfast and location.

Languages

English, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 5 rooms

Arriving/Leaving

  • Check-in time from 2 PM - 10 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Room service (limited hours)

What to do

  • Mountain biking
  • Public winery tours
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Hot springs nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free bicycle rentals
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • 18 holes of golf

Accessibility

  • Wheelchair accessible
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Languages

  • English
  • Korean

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels
  • Netflix

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually decorated
  • Heated floor (bathroom)

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of NZD 12 per person (approximately)
  • Area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

This property accepts major credit cards, debit cards and cash.

Also known as

Arrow Private Hotel
The Arrow Private Hotel
The Arrow Hotel Hotel
The Arrow Hotel Arrowtown
The Arrow Hotel Hotel Arrowtown

Frequently asked questions

Does The Arrow Hotel offer free cancellation for a full refund?
Yes, The Arrow Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Arrow Hotel?
As of Dec 8, 2022, prices found for a 1-night stay for 2 adults at The Arrow Hotel on Dec 12, 2022 start from $161, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Arrow Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Arrow Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Arrow Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Arrow Hotel?
You can check in from 2 PM - 10 PM. Check-out time is 10 AM.
Is there an onsite casino at The Arrow Hotel?
No, this hotel doesn't have a casino, but SKYCITY Wharf Casino (20-min drive) and Skycity Queenstown Casino (21-min drive) are both nearby.
What is there to do at The Arrow Hotel and nearby?
Have fun during the warmer months with activities such as mountain biking. Additional recreation nearby includes hot springs. Enjoy amenities like a picnic area and a garden.
Are there restaurants at or near The Arrow Hotel?
Yes. Nearby restaurants include Arrowtown Bakery (8-min walk), Unwind (8-min walk), and Cafe Mondo (8-min walk).
What's the area around The Arrow Hotel like?
The Arrow Hotel is a short 7-minute walk from Arrowtown Chinese Settlement and 5 minutes' walk from Crown Range. Travelers say the area is walkable and ideal for skiing.

Overall score and ratings

9.6

Exceptional

9.8/10

Cleanliness

9.5/10

Staff & service

9.5/10

Amenities

9.7/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

We loved our stay at The Arrow Hotel. The room was gorgeous, in a beautiful setting. The host, Dana, was really helpful. Highly recommend.
Shonagh, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

We had a wonderful stay in the Cherry Suite. The bath and shower were incredible and the little touches like under floor heating and hot water bottles really made it feel like a lovely place for a winter getaway
Ayla, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very comfortable stay. I drank a good deal of the delicious tap water that was from mountain streams. My cooked breakfast was great.
Gavin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Loved The Arrow! Great facilities and location, will definitely be back!
Kathy, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Comfortable and private accommodation, had everything we needed. Is situated on a quiet back road in Arrowtown, and an easy walk into main street via the riverside walk.
Leonie, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarndra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I had high expectations for this place based on others' reviews, but those expectations were exceeded. From the moment we arrived till the moment we (sadly!) left, it was the most idyllic 2 night stay one could wish for. We stay in a lot of hotels, and so I feel I am well qualified to make the following observations: 1) One litre of fresh milk in the full sized fridge. I can't stand those nasty little pottles of milk that most hotels provide, they never provide enough and the waste that they create is horrendous. 2) A coffee pod machine. JOY!!! And upon noticing that we used all of the pods provided on the first day they supplied extras for the second day. Really nice touch, 3)A proper 4 burner hot-plate. Not that we used all 4 elements but it was nice to know that we could if we chose to. 4) A washing machine and dryer to use at no cost. After being on the road for nearly a week we needed to do some laundry and I have always preferred to do my own. I would have been happy to use a coin laundry but to allow use at no cost is a lovely gesture. 5) We were tired of rich restaurant food and takeaways, we really felt like a good steak cooked on the BBQ with a simple salad. The lovely owner allowed us to use his own BBQ to do this. I was so grateful! (We could have used the frying pan on an element in our room, but BBQ'd steak is preferable). 6) The lovely stream-side walk into town, it's so picturesque and serene. 7) The underfloor heating in the bathroom - even
Veronica, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Durham, 1-night trip
Verified Wotif guest review

10/10 Exceptional

it was a lovely room
1-night family trip
Verified Wotif guest review

10/10 Exceptional

1-night trip
Verified Wotif guest review