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All properties in Guadalajara, Jalisco, Mexico
1 room, 2 adults

Hotel Castilla y Leon

3-star3 stars
González Ortega #77 Colonia Centro, Guadalajara, JAL, 44100, Mexico

Central hotel connected to a shopping center, within walking distance of Guadalajara Cathedral
  • Free WiFi in lobby and free parking
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • I like the location and the access to a very important places to visit and you can go…Mar 16, 2020
  • I've lived in Mexico 13 years. For the price it is a GREAT deal. My room was small with a…Mar 5, 2020

Hotel Castilla y Leon

  • Standard Room, 1 Twin Bed
  • Standard Double Room, 2 Double Beds

What’s around Hotel Castilla y Leon

Landmarks

  • In Downtown Guadalajara
  • US Consulate General Guadalajara - 25 min walk
  • Guadalajara Cathedral - 5 min walk
  • Plaza de Armas - 7 min walk
  • Avienda Chapultepec - 24 min walk
  • Parque Agua Azul - 28 min walk
  • Presidencia Municipal (City Hall) - 4 min walk
  • Corona Market - 4 min walk

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 36 min drive
  • Plaza Universidad Station - 6 min walk
  • Juarez Station - 10 min walk
  • Refugio Station - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-11:00 PM
  • Check-out time is 1 PM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transportation

Parking

  • Free onsite self parking

  • Onsite parking limited

  • Free offsite parking nearby; reservations required

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Room service
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
Working away
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1970
  • Safe-deposit box at front desk
Accessibility
  • Wheelchair-accessible registration desk
Languages Spoken
  • Spanish

In the room

Home comforts
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • 32-inch TV
  • Cable TV channels
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Hotel Castilla y Leon’s small print

Also known as

  • Castilla y Leon Guadalajara
  • Hotel Castilla y Leon Hotel Guadalajara
  • Hotel Castilla y Leon
  • Hotel Castilla y Leon Guadalajara
  • Hotel Castilla y Leon Hotel
  • Hotel Castilla y Leon Guadalajara

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; cashless payment methods are available for all transactions; masks are required in public areas.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Castilla y Leon

  • Does Hotel Castilla y Leon offer free cancellation for a full refund?
    Yes, Hotel Castilla y Leon does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Castilla y Leon?
    This property confirms that disinfectant is used to clean the property and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Castilla y Leon?
    Yes, there's free self parking. Parking spots may be limited.
  • Are pets allowed at Hotel Castilla y Leon?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Castilla y Leon?
    You can check in from 3 PM - 11:00 PM. Check-out time is 1 PM. Express check-out is available.
  • Are there restaurants at or near Hotel Castilla y Leon?
    Yes. Nearby restaurants include Café Madoka (4-min walk), Coltrane Cafe (4-min walk), and Cafe Benito/sala Juarez (4-min walk).
  • Is there an onsite casino at Hotel Castilla y Leon?
    No, this hotel doesn't have a casino, but Majestic Casino (4.1 mi) is nearby.
  • What is there to do at Hotel Castilla y Leon and nearby?
    Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours.

Recent reviews

Good 6.2 From 131 reviews

Exceptional 10.0
Buena opción en Guadalajara
Buena ubicación. Relación calidad precio aceptable. Trato amable del personal. El hotel atendió nuestro requerimiento en cuanto a asignación de habitación y otros.
Jahir Fernando, us1 night family trip
Very Good 8.0
Great location for shopping and sights. Clean. Quiet.
us3 night trip
Good 6.0
I did like the property location, very close to a downtown very important and beautiful places. I didn’t like that the bell man didn’t show or or explain to me all the amenities of the room, the restroom was very uncomfortable, the shower didn’t work properly, it was no hot water , window facing to a street was broken, it was a strong noice around 2 to 3 early morning, the tv was not working, very poor service.
us1 night family trip
Fair 4.0
The smell was not good I didn’t fill safe in the room
us1 night romance trip
Poor 2.0
Terrible
This hotel Castilla y Leon advertised and used the building across the street... the actual building is much old and dirty... no elevator. The younger lady front desk clerk during afternoon was rude and lazy with attitude Sink broken , drapes curtain dirty. Beds were lumpy and worn-out. TV were not working. They hide the remote for AC and made me do multiple trips down to the front desk then no remote avail at all.. this hotel is like old care home facility. I was pissed and upset ... DO NOT WASTE YOUR TIME AND MONEY. The price you pay is not worth it.
Gerard, us1 night trip
Very Good 8.0
The front desk has been nice and helpful on what to do in the city. Hotel was very clean as well as the room. Though we didn't spend too much time in the hotel, other than sleeping but it left a good impression on us! Our sheets, towels and surfaces of desk, counter and bathroom were all regularly cleaned during our stay and the best thing is very close to dowtonw.
us2 night family trip
Exceptional 10.0
Very nice friendly staff. Great location. Small room but great for the price.
Kevin, us3 night trip
Fair 4.0
THE HOTEL IS AFFORDABLE, BUT AT NIGHT ALL SURROUNDING AROUND THE HOTEL ARE SOLITARY.
us3 night trip
Fair 4.0
Pase muy mala noche.
Muy rudas las Srita. Lourdes y Diana, parecen las dueñas del hotel. No me pusieron shampo
Cesar, mx1 night business trip
Poor 2.0
The place Very Dirt and noise
Cesar, mx3 night business trip

Hotel Castilla y Leon