Guests
All properties in Sugar Land, Texas, United States of America

Hyatt Place Houston/Sugar Land

3-star hotel in Sugar Land with outdoor pool and restaurant

  • Free on-the-go breakfast, free WiFi, and free parking
From
$108

Image gallery

  • Hyatt Place Houston/Sugar Land
  • Hyatt Place Houston/Sugar Land
  • Guest Room
  • Standard Room, 1 King Bed - Bathroom
  • Hyatt Place Houston/Sugar Land
Hyatt Place Houston/Sugar Land. Image 1 of 53
1 / 53Hyatt Place Houston/Sugar Land
16730 Creek Bend Drive, Sugar Land, 77478, TX, United States of America
8.4.Very Good.
  • It's was an excellent service. Definitely I'll will come back.

    Sep 13, 2021

  • Check in was slow - requested a room where no pets had stayed due to my husbands…

    Sep 7, 2021

See all 878 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Dining options
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 214 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free area shuttle
  • Fitness center

For families

  • Free cribs/infant beds
  • Sofa bed
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • Kindred Hospital Sugar Land - 20 min walk
  • Sugar Land Town Square - 21 min walk
  • CHI St. Luke's Health-Sugar Land Hospital - 21 min walk
  • Sugar Lakes Family Practice - 24 min walk
  • Sugar Land Ice and Sports Center - 34 min walk
  • First Colony Mall - 35 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed
  • Standard Room, Multiple Beds
  • Premium Room, 1 King Bed, View
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Room, 1 King Bed, Accessible, Lake View
  • Room, 1 King Bed, View
  • Room, 2 Queen Beds, Lake View

What’s around

Landmarks

  • Kindred Hospital Sugar Land - 20 min walk
  • Sugar Land Town Square - 21 min walk
  • CHI St. Luke's Health-Sugar Land Hospital - 21 min walk
  • Sugar Lakes Family Practice - 24 min walk
  • Sugar Land Ice and Sports Center - 34 min walk
  • First Colony Mall - 35 min walk
  • Fort Bend Children's Discovery Center - 37 min walk
  • Southwest Women's Health Alliance - 38 min walk
  • Houston Methodist Sugar Land Hospital - 41 min walk
  • Houston Museum of Natural Science at Sugar Land - 43 min walk
  • Constellation Field - 2.4 mi / 3.8 km

Getting around

  • Houston William Hobby Airport (HOU) - 34 min drive
  • Houston, TX (EFD-Ellington Field) - 38 min drive
  • Free area shuttle
map
See on map
16730 Creek Bend Drive, Sugar Land, 77478, TX, United States of America

At a glance

Hotel size

  • This hotel has 214 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Fitness facilities
  • Golf lessons available nearby
  • Golfing nearby

Working away

  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 6037
  • Conference space size (meters) - 561

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English
  • Filipino
  • Spanish
  • Vietnamese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

PetsPay at property

  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

  • Hyatt Place Houston/Sugar
  • Hyatt Place Houston Sugar Land
  • Hyatt Place Houston/Sugar Land Hotel
  • Hyatt Place Houston/Sugar Land Sugar Land
  • Hyatt Place Houston/Sugar Land Hotel Sugar Land
  • Hyatt Place Houston/Sugar Hotel
  • Hyatt Place Houston/Sugar Hotel Land
  • Hyatt Place Houston/Sugar Land
  • Hyatt Place Houston/Sugar Land Hotel
  • Hyatt Place Houston/Sugar Land Hotel Sugar Land

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hyatt Place Houston/Sugar Land does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, there's an outdoor pool.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Minuti Coffee (11-min walk) and Floyds Cajun Seafood and Texas Steakhouse (2.4 mi).
  • Hyatt Place Houston/Sugar Land has an outdoor pool and a fitness center.
8.4.Very Good.
  • 2.0.Poor

    NEVER AGAIN

    We arrived early and were told room would be ready in 30 minutes. Came back 1 1/2 hours later and got in line to check in. We were 5th in line. 45 minutes later we were still 5th in line. They would call a name and wait like five minutes to see if they came. If not they would call another name, never waiting on the ones in line to check in. Finally, I ask the clerk if they were going to check anyone in and he said they were getting ones on list first of ones who came and room wasn't ready. I asked if we were on the list. He looked but never said but he did check us in. I still don't know what the extra $18 was far but they charged me. When we came in to go to bed about 9 our bed was by a huge window with an extremely bright wording on the building across the street of Courtyard Marriot. The shade would not go down so we could see everything in the room all night long trying to sleep with sheets over our head. ALSO the floor had a big wet spot. It may have leaked from ceiling or from a dog that might have been in the room. It was a miserable stay from the time we walked in the door until we left the next morning. Looking at the hotel from the outside it looked nice, it's when we walked into the door that everything turned to awful.

    Dale, 1 night family trip, Sep 5, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    I booked a king size bed room and was put on a double queen size disable room. No apologies, no refunds offered.

    Arinze, 2 night family trip, Sep 4, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Was told no rooms available when I arrived

    Despite having a reservation, on the day of check in was informed they did not have any rooms. Despite me having a reservation that said a room would be reserved for me. Hence - reservation.

    Francis, 2 night trip, Sep 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Team is on top of things

    The hotel was fully booked because of the storm in LA. The staff kept the hotel clean and helped all that needed them. I will stay at this hotel again.

    stephen, 4 night trip, Sep 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Thumbs up

    Full occupancy due to hurricane ida in Louisiana... overall great stay

    Tim, 2 night business trip, Aug 31, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    The room was full of dog hair, we started allergies I asked for a change or any Lysol or wipes they didn't provide me anything I left the facility

    andrea, 1 night trip, Aug 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Friendly staff and clean room definitely will be staying again next time I’m in the Houston sugar Land area

    Asahi, 1 night business trip, Aug 30, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    I wish I could give 5 stars but could only give 4

    Everything was really good. Staff was great, room was very nice and big. There is really nice path to walk on or jog on. When we were leaving and I checked for anything left behind…. I noticed that under the beds was VERY dirty. Candy, hair, broken bits of plastic and dust…. Probably hadn’t been cleaned in weeks or months. Other than that I was very impressed with the hotel, view ect. I was in room 802 in case anyone wants to clean under the bed.

    Jennifer, 1 night family trip, Aug 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Everything fine except one desk clerk was unmasked. That’s not acceptable in this environment. 9:30 PM male clerk.

    Scott, 1 night business trip, Aug 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A+

    Staff was extremely friendly and helpful upon arrival and departure. Rooms were clean and as described.

    1 night trip, Aug 21, 2021

    Verified Hotels.com guest review

See all 878 reviews