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Hyatt Place Houston/Sugar Land

3.0 star property
Lakefront hotel with outdoor pool, near Sugar Land Town Square

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Hyatt Place Houston/Sugar Land

Photo gallery for Hyatt Place Houston/Sugar Land

Exterior
Terrace/patio
Premium Room, 1 King Bed, View | Premium bedding, down comforters, pillowtop beds, desk
Free daily buffet breakfast
Lobby

Overview of Hyatt Place Houston/Sugar Land

8.2

Very Good

Property highlights

  • Pool
  • Pet friendly
  • Free breakfast
  • Restaurant
  • Bar
  • Free parking
Map
16730 Creek Bend Drive, Sugar Land, TX, 77478
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free area shuttle
  • Fitness center
  • Coffee shop/cafe
  • Business center
  • 5 meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

  • 481 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

  • 481 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Lake View

  • 399 sq ft
  • Lake view
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, View

  • 341 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, View

  • 370 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

Standard Room, Multiple Beds

  • 387 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 341 sq ft
  • Sleeps 4
  • 1 King Bed

About this area

What's nearby

  • On the waterfront
  • Sugar Land Town Square - 3 min drive
  • Smart Financial Centre at Sugar Land - 6 min drive
  • Westheimer Rd - 18 min drive

Getting around

  • Houston William Hobby Airport (HOU) - 35 min drive
  • Houston, TX (EFD-Ellington Field) - 39 min drive
  • Free area shuttle

Restaurants

  • Jupiter Pizza & Waffle Co. - 3 min drive
  • Japaneiro's Sushi Bistro & Latin Grill - 3 min drive
  • Benihana - 3 min drive
  • Flying Saucer Draught Emporium - 3 min drive
  • Perry's Steakhouse & Grille - 3 min drive

About this property

Hyatt Place Houston/Sugar Land

Enjoy your visit to Sugar Land with a stay at Hyatt Place Houston/Sugar Land. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. A fitness center and a snack bar/deli are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers say great things about the overall property condition.

Languages

English, Filipino, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

At a glance

Hotel size

  • 214 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 2 total, up to 70 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Offsite

  • Free area shuttle within 5 mi

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

What to do

  • Golf lessons nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference space (6037 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Sofa bed
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Refundable deposits

  • Deposit: USD 15.00 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and lunch.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
Guests can rest easy knowing there's a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Place Houston/Sugar
Hyatt Place Houston/Sugar Hotel
Hyatt Place Houston/Sugar Hotel Land
Hyatt Place Houston/Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hyatt Place Houston Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Sugar Land
Hyatt Place Houston/Sugar Land Hotel Sugar Land

Frequently asked questions

Does Hyatt Place Houston/Sugar Land offer free cancellation for a full refund?
Yes, Hyatt Place Houston/Sugar Land does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt Place Houston/Sugar Land?
As of Oct 2, 2023, prices found for a 1-night stay for 2 adults at Hyatt Place Houston/Sugar Land on Oct 15, 2023 start from $118, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt Place Houston/Sugar Land?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hyatt Place Houston/Sugar Land?
Yes, there's an outdoor pool.
Are pets allowed at Hyatt Place Houston/Sugar Land?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 70 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt Place Houston/Sugar Land?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Hyatt Place Houston/Sugar Land?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Hyatt Place Houston/Sugar Land and nearby?
Hyatt Place Houston/Sugar Land has an outdoor pool and a fitness center.
Are there restaurants at or near Hyatt Place Houston/Sugar Land?
Yes, there's an onsite restaurant.
What's the area around Hyatt Place Houston/Sugar Land like?
Hyatt Place Houston/Sugar Land is located on the waterfront. Popular attractions include Sugar Land Town Square, which is 3 minutes away by car.

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amanda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Front desk day shift staff are remarkable. So helpful and inviting.
Kim, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Jennifer, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible
It was my worse hotel experience ever. The guests above me were walking and stamping all night. I called the receptionist asking to address the issue but it never stopped. I got up with a headache. The morning I was attempting to have a zoom meeting and the cleaners were in the hallway shouting and talking to one another. I asked them twice to lower the noise. Called receptionist a second times to address the issue.
Michael, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kristopher, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Maria, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Texan
Everything was excellent staff friendly the environment on the premises comfortable bed only thing was a slow drain in the sink and shower.
Rey, 1-night family trip
Verified Hotels.com guest review

General property information

Travelers Say
"The AC was very efficient-it had set to 76 so as not to feel cold."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM