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Hampton Inn & Suites San Antonio/Northeast I-35, San Antonio

2.5 stars
6718 IH35 NorthSan AntonioTX78218United States of America, ‏855-238-1591
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Excellent4.3 / 5
Service
Fantastic service
Location
Great location
Pool
Great pool
Comfort
Comfortable
124See all 124 Hotels.com reviews
From 206 reviewsTripAdvisor Traveller Rating

Hampton Inn & Suites San Antonio/Northeast I-35, San Antonio

Hotel Info: 855-238-1591

from $119
  • Room, 2 Queen Beds
  • Kingstudio sofabed
  • Two queens accessible
  • Studio, 1 King Bed
  • Studio, Accessible, Non Smoking
  • King study sofabed
  • Studio, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Studio, 2 Queen Beds
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Room, 1 King Bed, Accessible, Non Smoking
  • King Study Sofabed
  • Two queens
  • Two queens studio sofabed

At a glance

Key facts

Hotel size

  • This hotel has 76 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Bar/lounge
  • Snack bar/deli
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Conference space size (feet) - 650
  • Conference space size (meters) - 59
  • One meeting room
  • Computer station
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi

Recent reviews

Excellent 4.3 /5 from 124 reviews

Hampton Inn & Suites San Antonio/Northeast I-35, San Antonio
Good3.0 / 5
Ok for short trip
The stay was fine. The hot tub and pool are were clean and room was average. The train is extremely noisy at all hours of the night. Drapes would not close all the way and stained. Floor was dirty in both the bath and room. No refrigerator or microwave was also a bummer.
2 night family trip
Hampton Inn & Suites San Antonio/Northeast I-35, San Antonio
Fair2.0 / 5
Poor service and not what I paid for.
We booked our room as a suite based off the pictures on Hotels.com. When we got to our room it was not a suite. We checked in very late since we were on a road trip and this was just a stop to sleep on our way to our final destination. It was too late and I had two kids that needed to get sleep so I waited until the morning to talk to a manager. We woke up to take showers and get ready and noticed we had a hole in our shower curtain which caused a significant amount of water to pool on the floor. Then my wife went to dry her hair and the dryer made a loud noise and started to smell like it was burning. She quickly turned it off and just had to dry her hair with a towel. The bathroom door also didn't lock which I would normally not complain about, but with a young toddler that gets in to everything and these other issues it was just another thing that wasn't right about the room. when I went to tell the manager in the morning he didn't seem to care about the issues with the bathroom and told me the room shouldn't have been a suite and it was Expedia's issue and not his.
1 night family trip
Hampton Inn & Suites San Antonio/Northeast I-35, San Antonio
Good3.0 / 5
Excepting more
House keeping was slow. Didn't leave fresh towels. Parking was harsh, not enough!! Hot tub was dirty. And breakfast needs a face lift. Eggs were terrible..
2 night family trip
Hampton Inn & Suites San Antonio/Northeast I-35, San Antonio
Good3.0 / 5
Very disappointed!
This hotel have been one of our favorite places for stays in a couple states, but never again! I had my wallet violated in this place. This hotel have a great team work in the front desk, very friendly and helpful. But I left my purse with my credit cards, documents, and a couple dollars for tip people at the airport in the room and for 2 days I had clean service. I don't need to open my wallet during days until there, then I found my credit cards messed up and the cash was missed! I was really embarrassed. I did know it happened, then I'm in shock and fear for my personal information and my credit card numbers. That's why I'm writing this review here, if anybody use this information I will show I have already reported it to the hotel. I'm not accusing anybody, only say what happened. Take care of your belongs if you stay there. The sensation of have your things violated is really bad.
4 night business trip
Hampton Inn & Suites San Antonio/Northeast I-35, San Antonio
Outstanding5.0 / 5
Family trip
The hotel service was great. Very helpful.
2 night family trip

See all reviews

Hampton Inn & Suites San Antonio/Northeast I-35, San Antonio

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