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InterContinental Suzhou, an IHG Hotel

Photo gallery for InterContinental Suzhou, an IHG Hotel

Exterior
Exterior
Minibar, in-room safe, blackout drapes, soundproofing
Daily buffet breakfast (CNY 196 per person)
Lobby

Overview of InterContinental Suzhou, an IHG Hotel

InterContinental Suzhou, an IHG Hotel

5.0 star property
Luxury hotel in Suzhou Industrial Park with indoor pool and restaurant
9.2 out of 10 Superb
9.2/10 Superb

141 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
The price is $120
Price available on 6/25/2023
Map
288 Wang Dun Road, Suzhou, Jiangsu, 215000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Business center
  • Area shuttle
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Suzhou Industrial Park

Getting around

  • Wuxi (WUX-Shuofang) - 47 min drive
  • Hongqiao International Airport (SHA) - 51 min drive
  • Yixing High-Speed Railway Station - 15 min drive
  • Suzhou New District Railway Tram Stop - 20 min drive
  • Suzhou Railway Station - 20 min drive
  • Shidaiguangchang Station - 9 min walk
  • Wenhuabolanzhongxin Station - 12 min walk
  • Xinghu Jie Station - 18 min walk
  • Area shuttle (surcharge)

Restaurants

  • 大渔铁板烧 - 4 min walk
  • Bellavista - 2 min walk
  • 大蔬无界 - 6 min walk
  • Basai Club - 3 min walk
  • Lizarran - 6 min walk
Map

About this property

InterContinental Suzhou, an IHG Hotel

Located near a train station, InterContinental Suzhou, an IHG Hotel is a great choice for a stay in Suzhou. Guests can indulge in massages, and Jing serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers like the helpful staff. The property is just a short walk to public transportation: Shidaiguangchang Station is 9 minutes and Wenhuabolanzhongxin Station is 12 minutes.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 427 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Video-game console
  • 49-inch LCD TV

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 9 treatment rooms. Services include massages.

Dining

Jing - This restaurant serves breakfast, lunch, and dinner.
Riva - This restaurant serves lunch and dinner. Open daily.
Xiu - Onsite restaurant. Open daily.
TheLounge - Onsite lobby lounge. Open daily.
Carumba - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 196 per person
  • Area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Intercontinental Hotel Suzhou
Intercontinental Suzhou
Suzhou Intercontinental
InterContinental Suzhou Hotel
Intercontinental Suzhou Hotel Suzhou

Frequently asked questions

Does InterContinental Suzhou, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental Suzhou, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at InterContinental Suzhou, an IHG Hotel?
As of Jun 8, 2023, prices found for a 1-night stay for 2 adults at InterContinental Suzhou, an IHG Hotel on Jun 25, 2023 start from $120, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at InterContinental Suzhou, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at InterContinental Suzhou, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at InterContinental Suzhou, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at InterContinental Suzhou, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at InterContinental Suzhou, an IHG Hotel?
You can check in from 4:00 PM - midnight. Check-out time is noon. Express check-out is available.
What is there to do at InterContinental Suzhou, an IHG Hotel and nearby?
InterContinental Suzhou, an IHG Hotel has an indoor pool and a sauna, as well as a fitness center and a garden.
Are there restaurants at or near InterContinental Suzhou, an IHG Hotel?
Yes, there's an onsite restaurant, Jing.
What's the area around InterContinental Suzhou, an IHG Hotel like?
InterContinental Suzhou, an IHG Hotel is a short 9-minute walk from Shidaiguangchang Station and 6 minutes' walk from Suzhou International Expo Center.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

8/10 Very Good

the lake view is amazing, breakfast is fabulous with lots of choice
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Located in the new industry district with new streets and modern facilities. Closed to shopping area and the huge bookstore. Breath taking view from the room with automatic toilet. Highly recommended.
Colirful, 4-night romance trip
Verified Expedia guest review

6/10 Good

Getting older and not as good as before. Breakfast was great specially the noodle. Restaurant and public area staff are friendly and helpful.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

A wonderful stay.
Great location. With impressive lake view, convenient location to convention center & easy access to tourist sights. Hotel is clean & well maintained. Service is excellent. Will recommend to friends.
Woon Kiat, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

The view from our room was very nice, and the room itself was clean and comfortable. However, the staff at check in wasn’t very friendly, nor was he very helpful. The staffs at the concierge were much more friendly and helpful!
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Megan, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice, polite and professional service staff, rooms are comfort with great lake view.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay. Will be back again. This is my 2nd visit
Cherry, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

The Wonderful Hotel in Suzhou
Nice Staff & Free Upgrade
1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Everything is great other than room is a smoking room, but hotel staff offered solutions
mike, 2-night business trip
Verified Hotels.com guest review