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Emirates Grand Hotel, Dubai

4 stars
Sheikh Zayed RoadDubaiUnited Arab Emirates, 800-491-6126
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Good3.8 / 5
Location
Great location
Service
Service is adequate
Amenities
Amenities are not the best
227See all 227 Hotels.com reviews
From 134 reviewsTripAdvisor Traveller Rating

Emirates Grand Hotel, Dubai

Hotel Info: 866-539-8117

from $109
  • Deluxe Room
  • One Bed Room Suite King
  • Premium Suite, 1 Bedroom
  • Suite, 2 Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 430 rooms
  • This hotel is arranged over 47 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements. A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

Offsite

  • Free shopping center shuttle

Other information

  • No alcohol served onsite

Also known as

  • Emirates Grand
  • Emirates Grand Hotel
  • Hotel Emirates Grand

Policies

Please note that alcohol is not served at this property. For more details, please contact the office using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 15 per accommodation, per night

Deposit: AED 500 per day

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of AED 75 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 200 per vehicle (roundtrip)

High-speed Internet access (wired) is available in guestrooms for AED 90.00 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for AED 90.00 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 2 restaurants
  • 2 coffee shops/cafés
  • 24-hour room service
Things to do
  • Outdoor pool
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 4
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Emirates Grand Spa has massage/treatment rooms. Services include massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Lobby Lounge - Overlooking the garden, this café specializes in Halal dishes.

Panorama - This restaurant serves breakfast, brunch, lunch, and dinner.

Tal Al Amar - This theme restaurant specializes in Middle Eastern cuisine and serves lunch and dinner.

Turkish Lounge - This café specializes in Halal dishes.

Emirates Grand Hotel, Dubai’s small print

Also known as

  • Emirates Grand
  • Emirates Grand Hotel
  • Hotel Emirates Grand

Policies

Please note that alcohol is not served at this property. For more details, please contact the office using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 15 per accommodation, per night

Deposit: AED 500 per day

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of AED 75 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 200 per vehicle (roundtrip)

High-speed Internet access (wired) is available in guestrooms for AED 90.00 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for AED 90.00 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 227 reviews

Emirates Grand Hotel, Dubai
Excellent4.0 / 5
The stay was very comfortable and refreshing. The staff was helpful and the service was professional. Overall, a pleasant experience.
5 night romance trip
Emirates Grand Hotel, Dubai
Good3.0 / 5
Good,nice, but slow some times.
Nice hotel,, But its need bigger reception, and more employes like 3 persons to operate at same time,, becz reception procedures is very slow,, and much people always waiting there ! I took half an hour to check in ,even my check in was 6pm . And already booked before !.
1 night trip
Emirates Grand Hotel, Dubai
Outstanding5.0 / 5
Pleasant
spacious rooms, quality fittings, great staff and service. Room didn't have a alarm clock though. Very close to the metro station (Red line) that takes you to very many places ...Mall of emriates, dubai mall, burj khalifa, al karama etc.
3 night romance trip
Emirates Grand Hotel, Dubai
Good3.0 / 5
Fair but im not gonna stay there again
Service was bad they cant find my resevetion They delay at check in / check out
2 night trip with friends
Emirates Grand Hotel, Dubai
Excellent4.0 / 5
Impressed
This hotel was a conveniant 1 stop away on the metro to the Dubai mall. Thw staff were friendly and helpful. They have people that can schedule tours for you or give you all the information you need to sight see on your own. The buffet breakfast was a combination of middle east and American with plenty of selections. Served from the 43rd floor with a great views.
4 night romance trip

See all reviews

Emirates Grand Hotel, Dubai

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