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Emirates Grand Hotel, Dubai

4-star4 stars
Sheikh Zayed RoadDubaiUnited Arab Emirates

4-star hotel with spa, near Dubai Mall
  • Free WiFi and free parking
Great location
Good internet service
Service is adequate
Amenities are not the best
208See all 208 reviews
From 1,269 reviewsTripAdvisor Traveller Rating

Emirates Grand Hotel, Dubai

from $95
  • Suite, 1 Bedroom
  • Suite, 2 Bedrooms
  • Deluxe Room
  • Premier Suite, 1 Bedroom

About Emirates Grand Hotel, Dubai

4-star Dubai hotel with spa and rooftop pool, by Burj Khalifa

8 minutes to Burj Khalifa

The Emirates Grand Hotel is located in downtown Dubai, an 8-minute drive from Burj Khalifa and 9 minutes' drive from Dubai Mall. The Dubai Convention Center is 6 minutes away by car, and you can explore an underwater world at Dubai Aquarium, a 12-minute drive away.

Close to Dubai Dolphins

The Dubai Dolphinarium is a 14-minute drive from the hotel, and the Dubai Museum, opposite the Grand Mosque, is a 15-minute drive away. The hotel is a 17-minute drive from the sands of Jumeirah Beach, and the iconic Burj Al Arab is a 19-minute drive from the hotel.

4 restaurants and spa

After extended parking for free, you can take advantage of the hotel spa, lounge by the rooftop pool, or sweat it out at the tennis courts. There's a fitness center and sauna, as well as 4 restaurants, including Tal Al Amar Lebanese Restaurant and the rooftop Shisha Lounge.

Kitchens and free WiFi

In each of the hotel's 430 guestrooms you'll enjoy free WiFi as well as 32-inch LCD TVs with cable channels. All rooms come with safes, desks, premium bedding, and views of the city or sea, and each room also has a separate living area and fully equipped kitchen. Open or close kitchen is optional and subject to availability for the Premier Suite, 1 Bedroom and Suite, 2 Bedrooms.

At a glance

Key facts

Hotel size

  • This hotel has 430 rooms
  • This hotel is arranged over 47 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.
Guests who book a stay from December 4-31, 2017 for travel December 31, 2017 will be charged the mandatory New Year's Eve Gala Dinner fee at check-in. For more details, please contact the property using the number provided on the booking confirmation email.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Free valet parking

  • Extended parking *


  • Free shopping center shuttle

Other information

  • No alcohol served onsite
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 2 restaurants
  • 2 coffee shops/cafés
  • 24-hour room service
Things to do
  • Outdoor pool
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Sauna
Working away
  • Business center
  • Meeting rooms 4
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
  • Daily housekeeping
  • In-room safe

Special features


Emirates Grand Spa has massage/treatment rooms. Services include massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.


Lobby Lounge - Overlooking the garden, this restaurant specializes in Halal dishes.

Panorama - This restaurant serves breakfast, brunch, lunch, and dinner.

Tal Al Amar - This theme restaurant specializes in Middle Eastern cuisine and serves lunch and dinner.

Turkish Lounge - This café specializes in Halal dishes.

Emirates Grand Hotel, Dubai’s small print

Also known as

  • Emirates Grand
  • Emirates Grand Hotel
  • Hotel Emirates Grand
  • Emirates Grand Hotel Dubai
  • Emirates Grand Dubai


Please note that alcohol is not served at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 15.00 per accommodation, per night

Deposit: AED 500 per day

Optional extras

Extended parking is available for an extra charge

Rollaway beds are available for AED 200.0 per night

Buffet breakfast is offered for an extra charge of AED 80 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 200 per vehicle (roundtrip)

Wired Internet access is available in guestrooms for AED 90.00 per 24-hour period (rates may vary)

Wired Internet access is available in public areas for AED 90.00 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Emirates Grand Hotel, Dubai


  • In Trade Center
  • Dubai Mall - 24 min walk
  • Burj Khalifa - 28 min walk
  • Dubai International Convention and Exhibition Centre - 33 min walk
  • Dubai International Financial Centre - 12 min walk
  • KidZania - 30 min walk
  • Dubai Opera - 33 min walk
  • Souk al Bahar - 38 min walk

Getting around

  • Dubai (DXB-Dubai Intl.) - 19 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 39 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 52 min drive
  • Financial Centre Station - 2 min walk
  • Emirates Towers Station - 15 min walk
  • Free valet parking
  • Extended parking (surcharge)
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

Recent reviews

Good 7.8 From 208 reviews

Emirates Grand Hotel, Dubai
Never Again
The check in was nightmer. Never again and I will not recommend to anybody. Had to wait 2 hours in line to get to front desck. Extermely bad and very expensive for such hurible service.
Alex, us1 night trip
Emirates Grand Hotel, Dubai
The installations of the rooms are good but it need improving the carpet need to be change and there places where it need to be paint….but the hotel isn’t bad at last …. They are slow in the reception for the check in and they are kind …. Zero smiles.
HICHAM, us1 night trip
Emirates Grand Hotel, Dubai
We booked a non-smoking room. They upgraded us although, that floor was a smoking floor. (Smoking can be smelled in the suite.) They switched the room, however we had to wait 1 hour, so that the room would be ready. That room's restroom had a terrible smell, although they "cleaned the restroom 2 times". For the 3rd time they changed us to another room then that one was okay.
A Traveler, us3 night family trip
Emirates Grand Hotel, Dubai
Worst ever Experience.
Worst ever experience. Very poor condition and bad smelling all over. I don't know why it's 4 star and reception also not welcoming. I came 3 hours early and specially requested early checkin and receptionist kept me waiting although he said many rooms are vacant. Very bitter experience, I cancelled my remaining stay of 6 days and booked four points Sheraton at same price with real 5 star quality.
M, usBusiness trip
Emirates Grand Hotel, Dubai
Very Good8.0
This is a nice hotel located in an area where you can find food and get to tourist spots easily. I was upgraded to a suite and had plenty of room space. Nice facility. The only problem was with valet parking. Although the parking was free, one night it took 30 minutes before we were able to get the car. Needs a better system.
A Traveler, us2 night family trip

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Emirates Grand Hotel, Dubai

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