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Mercure Raclawice Doslonce Conference & Spa

Photo gallery for Mercure Raclawice Doslonce Conference & Spa

Exterior
Indoor pool
Indoor pool
Indoor pool
Hypo-allergenic bedding, down duvets, minibar, in-room safe

Overview of Mercure Raclawice Doslonce Conference & Spa

UNESCO Sustainable Travel Pledge

Mercure Raclawice Doslonce Conference & Spa

4-star property
4-star hotel in Dosłońce with spa and indoor pool

8.4/10 Very good

19 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • 24/7 front desk
Map
Doslonce Dale 56, Raclawice, Lesser Poland, 32-222

Room options

About this area

What's nearby

  • In Dosłońce
  • Royal Road - 67 min drive
  • Main Market Square - 58 min drive
  • Wawel Castle - 74 min drive

Getting around

  • Kraków (KRK-John Paul II - Balice) - 63 min drive
  • Miechow Station - 20 min drive
  • Kozlow Station - 36 min drive
  • KRAKOW NOWA HUTA (Station) - 51 min drive
  • Airport shuttle (surcharge)

About this property

Mercure Raclawice Doslonce Conference & Spa

Mercure Raclawice Doslonce Conference & Spa features an airport shuttle (available 24 hours), a rooftop terrace and a free kids' club. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. An indoor pool, a bar/lounge and a hot tub are other highlights at this upmarket hotel.

Languages

English, Polish, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 67 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • On-site extended parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Playground
  • Supervised childcare (surcharge)
  • Trampoline
  • Children's games
  • Toys
  • Beach toys
  • Children's books

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (537 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • Television in common areas
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance

Languages

  • English
  • Polish
  • Russian

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Travel cot
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of PLN 50 for adults and PLN 40 for children (approximately)
  • Airport shuttle service is offered for an extra charge of PLN 440

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 8:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Mercure Raclawice Doslonce Conference Hotel
Mercure Doslonce Conference Hotel
Mercure Raclawice Doslonce Conference
Mercure Doslonce Conference
Mercure Raclawice Doslonce Conference & Spa Hotel
Mercure Raclawice Doslonce Conference & Spa Raclawice
Mercure Raclawice Doslonce Conference & Spa Hotel Raclawice

Frequently asked questions

Does Mercure Raclawice Doslonce Conference & Spa offer free cancellation for a full refund?
Yes, Mercure Raclawice Doslonce Conference & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Raclawice Doslonce Conference & Spa?
As of 1 February 2023, prices found for a 1-night stay for 2 adults at Mercure Raclawice Doslonce Conference & Spa on 16 February 2023 start from €68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Raclawice Doslonce Conference & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Raclawice Doslonce Conference & Spa?
Yes, there's an indoor pool. Guests have pool access from 8:30 AM to 8:30 PM.
Are pets allowed at Mercure Raclawice Doslonce Conference & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Raclawice Doslonce Conference & Spa?
Yes, there's free self parking. Parking spaces may be limited. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Mercure Raclawice Doslonce Conference & Spa?
Yes, an airport shuttle is available. The charge is PLN 440.
What are the check-in and check-out times at Mercure Raclawice Doslonce Conference & Spa?
You can check in starting at 3 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Mercure Raclawice Doslonce Conference & Spa and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Mercure Raclawice Doslonce Conference & Spa also has an indoor pool, a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Mercure Raclawice Doslonce Conference & Spa?
Yes, there's an on-site restaurant.

Reviews

8.4

Very good

9.0/10

Cleanliness

8.3/10

Staff & service

10.0/10

Amenities

8.7/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

8/10 Very good

Very quiet and peaceful location, rooms are spacious. Has excellent facilities and breakfast was good.
Steve, 3-night business trip
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

hyvä kokemus ,sauna erityisesti ja hyvä ruoka
Hannu, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

JOANNA, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Pawel, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Laurent, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Znakomity!
Jak zwykle- wszystko na najwyższym poziomie.
Pawel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marek, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Schönes Hotel, ländlich aber Service enttäuschend
Aufenthalt über verlängertes Wochenende, 2 Erwachsene mit Frühstück
Yvonne, 3-night trip
Verified Expedia guest review

8/10 Very good

Anwar, 1-night business trip
Verified Hotels.com guest review