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1 room, 2 adults
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NH Collection Monterrey, Monterrey

4 stars
Av Jose Vasconcelos 402Garza GarciaNL66268Mexico, ‏‎800-491-6126
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Excellent4.1 / 5
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
Pool
Bad pool
243See all 243 Hotels.com reviews
From 464 reviewsTripAdvisor Traveller Rating

NH Collection Monterrey, Monterrey

Hotel Info: 866-539-8117

from $87
  • Standard Room
  • Presidential Suite, 1 Double or 2 Single Beds
  • Presidential Suite, 1 Double or 2 Single Beds
  • Suite, 1 Double or 2 Single Beds
  • Premium Room, 1 Single Bed
  • Suite, 1 Double or 2 Single Beds
  • Superior Room, 1 Double or 2 Single Beds
  • Superior Room, 1 Single Bed
  • Premium Room, 1 Double or 2 Single Beds
  • Junior Suite, 1 Double or 2 Single Beds
  • Superior Room
  • Premium Room, 1 Double or 2 Single Beds
  • Superior Double Room Single Use, 1 Double or 2 Single Beds
  • Junior Suite
  • Superior Room
  • Standard Room, 1 Double or 2 Single Beds
  • Premium Room
  • Superior Room, 1 Double or 2 Single Beds
  • Premium Room, 1 Double or 2 Single Beds (Single Use)

At a glance

Key facts

Hotel size

  • This hotel has 217 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is Noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • NH Monterrey Garza Garcia
  • NH Monterrey Hotel Garza Garcia
  • Nh Monterrey Hotel San Pedro Garza Garcia
  • NH Collection Monterrey Hotel Garza Garcia
  • NH Collection Monterrey Hotel
  • NH Collection Monterrey Garza Garcia
  • NH Collection Monterrey

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Early check-in can be arranged for an extra charge of MXN 300

Late check-out can be arranged for an extra charge of MXN 300

Extended parking is available for an extra charge

Valet parking costs MXN 90 per day

Breakfast is offered for an extra charge of MXN 260 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Free reception
Things to do
  • Fitness facilities
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Use of nearby fitness center (discount)
Working away
  • Business center
  • Number of meeting rooms - 7
  • Meeting rooms 11
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 46-inch LED TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Lobby Bar NH - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

NH Collection Monterrey, Monterrey’s small print

Also known as

  • NH Monterrey Garza Garcia
  • NH Monterrey Hotel Garza Garcia
  • Nh Monterrey Hotel San Pedro Garza Garcia
  • NH Collection Monterrey Hotel Garza Garcia
  • NH Collection Monterrey Hotel
  • NH Collection Monterrey Garza Garcia
  • NH Collection Monterrey

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Early check-in can be arranged for an extra charge of MXN 300

Late check-out can be arranged for an extra charge of MXN 300

Extended parking is available for an extra charge

Valet parking costs MXN 90 per day

Breakfast is offered for an extra charge of MXN 260 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 243 reviews

NH Collection Monterrey, Monterrey
Outstanding5.0 / 5
Nice hotel-bad breakfast
I booked the club level for the free breakfast. The breakfast was sparse and the "Hot" breakfast was not. No attendant at the breakfast area and the air conditioning was still off in the club lobby at 7:30am so it was a sauna. But the hotel location and the overall room was a good value.
2 night business trip
NH Collection Monterrey, Monterrey
Good3.0 / 5
Not happy of how they treated me
Second time I stayed at that property. Always for business. Right after checking in, I had problems with the elevators while attempting to use my key. The worst parts is that when I came back to the Front Desk, the people looked at me with disbelief. It was uncomfortable but I moved on. After that I wasn't able to connect to the Internet and when I called, I had the same "attitude" response. And the Lady that answered wasn't too excited to try to help walking me thru the process and when I questioned her why I nobody explained me the password thing when I was checked in, she simply said that I never read the little folded where the key cards where handed to me and I told her that that was nothing there in that regard. Still, the attitude towards trying to help a Guest wasn't there at all. I don't think I will consider staying again.
1 night business trip
NH Collection Monterrey, Monterrey
Fair2.0 / 5
Love Monterrey & neighborhood; hotel not so much
A/C does not seem to be a priority in the lobby and restaurant. Got run around from front desk (they seemed very confused, but were polite); got someone else's receipt at checkout (didn't realize it until I got home); we left early because the stay was less than ideal...and we still got charged for the unused nights...
3 night trip with friends
NH Collection Monterrey, Monterrey
Fair2.0 / 5
Consistent poor service
The hotel has decent facilities, but the service is really poor. I arrived around 10PM in the evening and ordered right away some food. I mentioned at the same time that the room had no coffee beans and the minibar was not filled up. I never got the food,nor the coffee and no one during the three days I was there managed to fill up the minibar - despite asking for it three times! The breakfast buffet is large, but they never managed to have it complete during the three breakfasts that I ate at the hotel. It was simply a consistent poor service.
2 night business trip
NH Collection Monterrey, Monterrey
Outstanding5.0 / 5
Great stay!
The hotel is conveniently located. Overall, a great stay! Parking is too pricey though.
4 night business trip

See all reviews

NH Collection Monterrey, Monterrey

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