All hotels in Durban, South Africa
1 room, 2 adults

The Waterfront Hotel & Spa, Durban

3-starQuality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Corner of Mahatma Gandhi & Browns RoadDurbanKwaZulu-Natal4001South Africa

Bayfront hotel with spa, near uShaka Marine World
  • Free WiFi and free parking
  • Collect nightsFor every 10 nights, get 1 free!
  • Very nice place, beautiful surroundings Apr 3, 2018
  • Parking is good some staff their not friendly.TV chanel are info in the…Oct 7, 2017
67See all 67 reviews
From 287 reviewsTripAdvisor Traveller Rating

The Waterfront Hotel & Spa, Durban

from $63
  • Superior Room
  • Deluxe Room
  • Standard Room
  • Family Room

At a glance

Key facts

Hotel size

  • This hotel has 83 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 2 PM-midnight
  • Check-out time is 10 AM
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available on request) *

  • Train station pick-up


  • Free extended parking

  • Extended parking


  • Area shuttle *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 20 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Full-service spa
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Skydiving nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Year Built
  • Elevator/lift
  • Designated smoking areas
  • Garden
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Tempur-Pedic mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Aqa SPA. Services include facials and manicures and pedicures. The spa is equipped with a steam room.


WODKA - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

The Waterfront Hotel & Spa, Durban’s small print

Also known as

  • Docklands Hotel
  • aha Waterfront Hotel
  • aha Waterfront Durban
  • aha Waterfront
  • Three Cities Docklands
  • Three Cities Docklands Durban
  • aha Waterfront Hotel Durban
  • Three Cities Docklands Hotel Durban
  • Three Cities Waterfront Hotel Durban
  • Three Cities Waterfront Hotel
  • Three Cities Waterfront Durban
  • Three Cities Waterfront


Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • 1 percent tourism fee will be charged

Optional extras

Late check-out can be arranged for an extra charge of ZAR 500

Breakfast is offered for an extra charge of ZAR 70 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 550.00 per vehicle (roundtrip)

WiFi is available in guestrooms for ZAR 0.00 per night (rates may vary)

Wired Internet access is available in guestrooms for ZAR 0.00 per stay (rates may vary)

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

What’s around The Waterfront Hotel & Spa, Durban


  • UShaka Marine World - 9 min walk
  • Addington Beach - 8 min walk
  • Golden Mile - 8 min walk
  • Dairy Beach - 29 min walk
  • BAT Centre - 29 min walk
  • Durban Funworld - 31 min walk
  • Old Courthouse Museum - 35 min walk
  • Natal Museum - 36 min walk

Getting around

  • Durban (DUR-King Shaka Intl.) - 31 min drive
  • Free self parking
  • Free extended parking
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

Recent reviews

Good 7.8 From 67 reviews

The Waterfront Hotel & Spa, Durban
Very Good8.0
hotel was clean . need some entertainment live mus
Morgan, us1 night business trip
The Waterfront Hotel & Spa, Durban
Very Good8.0
My stay
It was good except for the weather and the hotel didn't have anything to do indoors. Other wise I had a good stay
Subashni, us1 night romance trip
The Waterfront Hotel & Spa, Durban
Good.... but not great!
Great location. Undertrained staff!! Lack of management visibility and interaction!! Soooo much potential!!
Louis, za2 night trip
The Waterfront Hotel & Spa, Durban
Staff were arguing infront of me regarding the 4th floor not being used - so I ended up with a cold shower > had to shower in room 107 the next day and still waited on sunday for my room change to be made so I would have a hot shower
Shivani, za2 night trip
The Waterfront Hotel & Spa, Durban
Very Good8.0
It was a great stay in a beautiful setting a stones throw away from the harbour and 2 mins walk to uShaka Marine World. We had an early check in, which they accommodated for. The room wasn't completely setup when we got there, however after a few minutes of waiting for the cleaning staff we were comfortably enjoying our room. The hotel and rooms were all neat. We were able to call on the staff at anytime during our stay. We had an issue at the breakfast table which the manager was quick to sort out. There is also a handy travel cellphone provided by the hotel. What a great idea as this allowed us to get around durban with ease serving as a nifty GPS and it helped locate some restaurants and activities in the area. We enjoyed our stay and will surely be back.
Robert, za2 night trip

See all reviews

The Waterfront Hotel & Spa, Durban

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