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Crans Ambassador

Photo gallery for Crans Ambassador

Front of property
Indoor pool
Indoor pool
Indoor pool
Terrace/patio

Overview of Crans Ambassador

Crans Ambassador

5.0 star property
5-star ski-in/ski-out hotel with spa, near Montana - Cry d'Er Gondola
9.2 out of 10 Superb
9.2/10 Superb

85 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
The price is $506
Price available on 7/3/2023
Map
3 Route du Petit Signal, Montana, Crans-Montana, VS, 3963
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free area shuttle
  • Free ski shuttle
  • Free casino shuttle
  • Ski rentals
  • Ski storage
  • Ski passes
  • Health club
For families
  • Babysitting (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Cable/satellite TV service

Room options

About this area

What's nearby

  • In Montana
  • Leukerbad-Therme - 40 min drive

Getting around

  • Sion (SIR) - 35 min drive
  • Geneva International Airport (GVA) - 116 min drive
  • Randogne Montana Station - 15 min walk
  • Sierre/Siders Station - 18 min drive
  • Saint-Léonard Station - 20 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Free casino shuttle
  • Free ski shuttle

Restaurants

  • Arnouva Restaurant - 13 min walk
  • Les Violettes - 5 min walk
  • Taillens - 9 min walk
  • Restaurant Parrilla Argentina - 8 min walk
  • Au Saxo Bar Tea Room - 5 min walk
Map

About this property

Crans Ambassador

With ski-in/ski-out access, Crans Ambassador allows you more time for downhill skiing, snowboarding, and sledding. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, hydrotherapy, or thalassotherapy. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a health club. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage, and rentals. The pool and helpful staff get great marks from fellow travelers.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), WELL Health-Safety Rating (IWBI), and CovidClean (Safehotels - global expert)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Contactless room service is available

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Property requires that all guests aged 12 and up receive on-site antigen/rapid COVID-19 testing (CHF 95 per person, per stay)
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee
This information is provided by our partners.

At a glance

Hotel size

  • 56 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle*
  • Train station pick-up*

Offsite

  • Free area shuttle
  • Free ski shuttle
  • Free casino shuttle

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free local shuttle
  • Supervised childcare (surcharge)
  • Children's games
  • Baby bath
  • Changing table

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Mountain biking
  • Sledding
  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Winery tours nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (861 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Facilities

  • 1 building/tower
  • Built in 1972
  • Safe-deposit box at front desk
  • Terrace
  • Piano
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

Ski

  • Ski-in/ski-out access
  • Free ski shuttle
  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski storage
  • Ski rentals
  • Snowshoeing
  • Ski lifts nearby
  • Ski runs nearby

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Children's robes

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding

What to enjoy

  • Balcony
  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

360° Holistic Sport & Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Onsite venue - This restaurant specializes in local cuisine.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 16 years of age.
  • COVID-19 testing fee (antigen/rapid screening): CHF 95 per person, per stay

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between March 27 and June 16.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for CHF 150 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 35.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

The property requires that all guests aged 12 and up receive on-site antigen/rapid COVID-19 testing (CHF 95 per person, per stay).

On-site PCR and antigen/rapid COVID-19 testing are both available for a fee.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (CDC)
  • WELL Health-Safety Rating (IWBI)
  • CovidClean (Safehotels - global expert)
  • Safe Travels (WTTC - Global)
  • COVID-19 Guidelines (WHO)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

Crans Ambassador
Crans Ambassador Hotel
Crans Ambassador Hotel Montana
Crans Ambassador Montana
Crans Ambassador Hotel Crans-Montana
Crans Ambassador Crans-Montana
Crans Ambassador Hotel
Crans Ambassador Crans-Montana
Crans Ambassador Hotel Crans-Montana

Frequently asked questions

Is Crans Ambassador currently open?
The property is closed between March 27 and June 16.
How much does it cost to stay at Crans Ambassador?
As of Jun 3, 2023, prices found for a 1-night stay for 2 adults at Crans Ambassador on Jul 3, 2023 start from $506, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Crans Ambassador offer free cancellation for a full refund?
Yes, Crans Ambassador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crans Ambassador?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Crans Ambassador?
Yes, there's an indoor pool.
Are pets allowed at Crans Ambassador?
Yes, pets are welcome. There's a charge of CHF 35.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Crans Ambassador?
Yes, there's free self and valet parking. Parking spots may be limited.
Is airport shuttle service offered by Crans Ambassador?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Crans Ambassador?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Crans Ambassador and nearby?
During the winter, enjoy onsite recreation like downhill skiing and snowboarding and return when the snow melts for mountain biking. Additional recreation onsite includes aerobics, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Crans Ambassador also has a sauna and a steam room.
Are there restaurants at or near Crans Ambassador?
Yes, there's an onsite restaurant that offers local cuisine.
Does Crans Ambassador have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Crans Ambassador like?
Crans Ambassador is a short 2-minute walk from Montana - Cry d'Er Gondola and 14 minutes' walk from Crans-Cry d'Er Gondola.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.1/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

SABINE, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luxury in Crans
Great, high end hotel with excellent facilities and service
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely setting perched above Crans-Montana, great views. Chic contemporary decor. Excellent service, in particular front desk and Concierge staff.
Himayani, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel Excellent service and nice utility Excellent concierge Close to ski lift
Khaled, 6-night family trip
Verified Expedia guest review

8/10 Very Good

Bery nice hotel with friendly staff
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

8/10 Very Good

This is a beautiful 5* hotel with the most helpful and kind staff and amazing food, would highly recommend the La Muna restaurant. However, the clientele staying here were clearly not happy to see a family with small children (well behaved ones may I add) enjoying the same facilities as them, particularly in the spa and lounge areas. The staff however were wonderful and made us feel very welcome, but just something to bear in mind if you are travelling with small children.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Katherine, 2-night trip
Verified Expedia guest review

8/10 Very Good

Good service, bad forest view rooms
Service was excellent. Forest rooms are very small, view is bad with people in the street being able to see inside the room. Not recommended.
kaweh, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location, beautiful view nice room. The costumer service of the staff where very helpful
Gianluca, 3-night family trip
Verified Expedia guest review