Guests
All properties in Crans-Montana, Valais, Switzerland

Crans Ambassador

5-star ski-in/ski-out hotel with spa, near Montana - Cry d'Er Gondola

  • Free buffet breakfast, free WiFi, and free parking

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  • Indoor Pool
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3 Route du Petit Signal, Crans-Montana, 3963, VS, Switzerland
9.0.Superb.
  • This is a beautiful 5* hotel with the most helpful and kind staff and amazing food, would…

    Jan 28, 2021

  • Service was excellent. Forest rooms are very small, view is bad with people in the street…

    Feb 21, 2020

See all 45 reviews

Official standards

This property advises that it adheres to Clean & Safe (Switzerland) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 56 guestrooms
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool

What’s around

  • In Montana
  • Montana - Cry d'Er Gondola - 2 min walk
  • Miniature Train Museum - 9 min walk
  • Golf Club Crans-sur-Sierre - 22 min walk
  • Violettes Express Gondola - 27 min walk
The property is closed between September 5 and December 15.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Forest Superior
  • Forest Deluxe
  • Alpina Deluxe
  • Alpina Prestige
  • Forest Suite
  • Alpina Suite
  • Deluxe Suite
  • Ambassador Suite
  • Prestige Suite

What’s around

Landmarks

  • In Montana
  • Montana - Cry d'Er Gondola - 2 min walk
  • Miniature Train Museum - 9 min walk
  • Golf Club Crans-sur-Sierre - 22 min walk
  • Violettes Express Gondola - 27 min walk

Getting around

  • Geneva International Airport (GVA) - 116 min drive
  • Sion (SIR) - 34 min drive
  • Randogne Montana Station - 15 min walk
  • Saint-Léonard Station - 20 min drive
  • Saint-Léonard Station - 20 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Free casino shuttle
  • Free ski shuttle
map
See on map
3 Route du Petit Signal, Crans-Montana, 3963, VS, Switzerland

At a glance

Hotel size

  • This hotel has 56 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*
  • Train station pick-up*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Fitness classes on site
  • Bicycle rentals on site
  • Mountain biking on site
  • Pilates classes on site
  • Playground on site
  • Ski equipment rentals on site
  • Downhill skiing on site
  • Sledding on site
  • Snowboarding on site
  • Snowshoeing on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Cross-country skiing nearby

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 861
  • Conference space size (meters) - 80
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1972
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • German
  • Greek
  • Italian
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

360° Holistic Sport & Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Onsite venue - This restaurant specializes in local cuisine.

Ski

  • Ski-in/ski-out access
  • Ski passes available
  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Ski equipment rentals on site
  • Downhill skiing on site
  • Snowboarding on site
  • Snowshoeing on site

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room
  • Fitness classes on site
  • Bicycle rentals on site
  • Mountain biking on site
  • Pilates classes on site
  • Playground on site
  • Ski equipment rentals on site
  • Downhill skiing on site
  • Sledding on site
  • Snowboarding on site
  • Snowshoeing on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Cross-country skiing nearby

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Childcare is available for an extra charge
  • Rollaway beds are available for CHF 150.0 per day
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of CHF 35.00 per pet, per night
  • Service animals exempt from fees

Pool, spa, and gym (if applicable)Pay at property

  • Guests under 16 years old are not allowed in the spa

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club and cash.

Also known as

  • Crans Ambassador
  • Crans Ambassador Hotel
  • Crans Ambassador Hotel Montana
  • Crans Ambassador Montana
  • Crans Ambassador Hotel Crans-Montana
  • Crans Ambassador Crans-Montana
  • Crans Ambassador Hotel
  • Crans Ambassador Crans-Montana
  • Crans Ambassador Hotel Crans-Montana

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Crans Ambassador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between September 5 and December 15.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Parking spots may be limited.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome. There's a charge of CHF 35.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3 PM - noon. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant that offers local cuisine. Nearby restaurants include Le Farinet (6-min walk), Boulangerie Gerber (6-min walk), and Oliveto (6-min walk).
  • Yes, an airport shuttle is available.
  • During the winter, enjoy onsite recreation like downhill skiing and snowboarding and return when the snow melts for mountain biking. Additional recreation onsite includes aerobics , Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Crans Ambassador also has a sauna and a steam room.
9.0.Superb.
  • 8.0.Very Good

    Great location, beautiful view nice room. The costumer service of the staff where very helpful

    Gianluca, 3 night family trip, Feb 6, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Stay away. Bottom line. Not accommodating and rude

    4 night trip, Jan 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    La crème de la crème !

    Not my first nor my last! ABSOLUTELY the place to be. The best of crans-montana! See you this winter ! btw .... those pancakes ..... pfffffff otta this world !

    2 night trip, Sep 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Elegant modern style, amazing staff and breathtaking views, Coupled with one of the best spa facilities I have seen in a hotel (particularly gym and pool size). Very few things can beat dinner on their terrace (I think I can eat that truffled pizza and burattina with yellow gazpacho) any day of the year. All in all a wonderful experience (and we had a fortune of visiting the hotel four time in one month....) The only thing to note is that room size varies quite a bit between various room types, so I would read the description carefully before booking.

    1 night family trip, Aug 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Wonderful

    Fawzi, 7 night family trip, Jul 26, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Reservation staff unhelpful

    I have try to cancel a wrong reservation for the last two months and still shows active, and will try to charge my Amex witch I will dispute. Front desk very unhelpful. And not knowledgeable

    max, 5 night trip, Jul 10, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hard to leave the hotel...

    I really enjoyed the comfort of the room. Amazing view on the mountains. After a ski day you can enjoy a drink at the terrasse by the fire pit looking at the amazing sunset (or see the snow fall ;) multiple choices of restaurants if you don’t want to leave the hotel. And the Spa has an amazing pool.

    Maya, 2 night trip with friends, Mar 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect mountain holiday

    My stay was perfect and went very smoothly thanks to the amazing staff at the Crans Ambassdor.

    Maya, 2 night trip with friends, Feb 8, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Bery nice hotel with friendly staff

    4 night family trip, Aug 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent everything!!!! View location room service .....

    2 night trip, Jan 20, 2020

    Verified Expedia guest review

See all 45 reviews