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1 room, 2 adults
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Zenia Hotel & Spa, Proville

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
CCIAL Shopping ValleyRue René Descartes, ProvilleNord59267France, 800-491-6126
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2.8 / 5
Location
Location is inconvenient
Service
Service could be improved
Wellness
Wellness & sports facilities could be improved
Cleanliness
Could use a good cleaning
76See all 76 Hotels.com reviews
From 363 reviewsTripAdvisor Traveller Rating

Zenia Hotel & Spa, Proville

Hotel Info: 866-539-8117

from $72
  • Superior Double Room
  • Family Room
  • Superior Double Room
  • Superior Twin Room
  • Comfort Double Room
  • Executive Room

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 2 PM-9 PM
  • Check-out time is noon
  • Express check-in/out
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Zenia Hotel
  • Zenia Hotel Proville
  • Zenia Proville

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.21 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

Breakfast is offered for an extra charge of EUR 11.00 for adults and EUR 5.50 for children (approximately)

Pets are allowed for an extra charge of EUR 5 per pet, per day

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Spa treatment room(s)
  • Number of spa tubs - 3
  • Golfing nearby
  • Hiking/biking trails nearby
  • Steam room
  • Sauna
Working away
  • Conference space size (feet) - 3767
  • Conference space size (meters) - 350
  • One meeting room
  • Conference center
Services
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom (not in room)
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Connecting/adjoining rooms available

Zenia Hotel & Spa, Proville’s small print

Also known as

  • Zenia Hotel
  • Zenia Hotel Proville
  • Zenia Proville

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.21 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

Breakfast is offered for an extra charge of EUR 11.00 for adults and EUR 5.50 for children (approximately)

Pets are allowed for an extra charge of EUR 5 per pet, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.8 /5 from 76 reviews

Zenia Hotel & Spa, Proville
Good3.0 / 5
This hotel needs to finish fading away
We chose this hotel because we thought it would be nice to take a break in the middle of a 2-week trip with 9 other friends and use the spa. The pool and hottub were fine, but this hotel is fading with lots of issues. The staff was friendly enough in the evening, but the morning breakfast staff was horrible. Hard to tell is hungover or just disinterested. The hotel is on the edge of Cambrai in what looks like an envisioned shopping area that never took off. Worst, when I tried to go outside early in the morning to load the car, the sliding glass doors would not open. Dont stay here
2 night family trip
Zenia Hotel & Spa, Proville
Poor1.0 / 5
Disgusting Zenia
On arrival, we were given a room with no air con. Were offered a room which was not made up and was disgustingly dirty. We were the given an "upgrade" for which the hotel charged extra for. The Steam rooms were out of order and only one sauna was working. We had booked two nights, but cancelled the second due the state of the hotel. A thoroughly depressing hotel is best description for it.
1 night romance trip
Zenia Hotel & Spa, Proville
Good3.0 / 5
Dead as a doornail
Maybe it was because it was Easter Sunday but the place was dead. It's in the middle of a retail park which was shut up tighter than a duck's whatsit. The restaurant was closed and the only place to eat for miles around was the Chinese next door which was actually OK. I was hoping for a swim but there was no water in the pool. Maybe potential customers should be told this?!
1 night trip

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Zenia Hotel & Spa, Proville

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