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All properties in Lourdes, Hautes-Pyrenees, France
1 room, 2 adults

Hotel Helgon, Lourdes

4-starThis property has received its official star rating from the French Tourism Development Agency, ATOUT France.
8 Rue de Massabielle, Lourdes, Hautes-Pyrenees, 65100, France

4-star hotel with restaurant, near Basilica of the Immaculate Conception
  • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
Service
Fantastic service
Location
Great location
Value
Best value for money
Cleanliness
Quite clean

Hotel Helgon, Lourdes

from $69
  • Single Room
  • Twin Room
  • Triple Room
  • Standard Double Room

What’s around Hotel Helgon, Lourdes

Landmarks

  • Basilica of the Immaculate Conception - 7 min walk
  • Basilica of Our Lady of the Rosary - 7 min walk
  • Massabielle Grotto - 9 min walk
  • Lourdes Wax Museum - 4 min walk
  • Basilica of St. Pius X - 5 min walk
  • Abri Saint Michel - 8 min walk
  • Le Petit Lourdes - 8 min walk
  • Château Fort de Lourdes - 8 min walk

Getting around

  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 14 min drive
  • Pau (PUF-Pau - Pyrenees) - 44 min drive
  • Lourdes Station - 17 min walk
  • Ossun Station - 14 min drive
  • St-Pe De Bigorre Station - 14 min drive

At a glance

Key facts

Hotel size

  • This hotel has 74 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-11:30 PM
  • Check-out time is 11 AM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Bicycle rentals nearby
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.

Hotel Helgon, Lourdes’s small print

Also known as

  • Helgon
  • Helgon Hotel
  • Helgon Hotel Lourdes
  • Helgon Lourdes
  • Hotel Helgon Lourdes
  • Hotel Helgon
  • Hotel Helgon Hotel
  • Hotel Helgon Lourdes
  • Hotel Helgon Hotel Lourdes

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.10 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

Self parking costs EUR 15 per day

Buffet breakfast is offered for an extra charge of EUR 11.0 for adults and EUR 6.00 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Helgon, Lourdes

  • Are pets allowed at Hotel Helgon?
    Sorry, pets aren't allowed, but service animals are welcome.
  • Is parking offered at Hotel Helgon?
    Yes. Self parking costs EUR 15 per day.
  • What are the check-in and check-out times at Hotel Helgon?
    You can check in from 2 PM to 11:30 PM. Check-out time is 11 AM.
  • Are there restaurants at or near Hotel Helgon?
    Yes, there's an onsite restaurant that serves French cuisine. Nearby restaurants include Bar Restaurant Le Jeanne d’Arc (2-min walk), Au Roi Albert (2-min walk), and New Orleans Café (3-min walk).

Recent reviews

Very Good 8.2 From 48 reviews

Good 6.0
Not quite 4-starts
I’ve been to Lourdes many times and tried many different hotels, but for a 4-star hotel this one is sub-par. The cleanliness left things to desire, and when you have a toddler with you crawling around on the floor, it is an issue. The breakfast is said to be continental but is basically just some bread, plain croissants and some jam, and is way overpriced considering what you get. On their homepage they say that they offer airport shuttles, but what they mean is that they will call a Taxi for you. The location of the hotel is very good, the water pressure in the shower was good, despite being on the sixth floor. the working air-conditioning unit was a lifesaver. The staff is friendly and multilingual. They were very helpful, especially the young lady in the breakfast lounge. If you visit a place like Lourdes you don’t expect to be in the hotel a lot and can overlook most of the flaws, but traveling with a toddler you spend more time at the hotel and for a 4-star hotel, there are better options in Lourdes.
Basam, us4 night family trip
Exceptional 10.0
The stay was pleasant. But desk area was always busy and therefore help was minimum. Elevator was very small and large tour groups were ther with a lot of luggage which cause bottle necks. The hotel was quiet spite the numbers
us2 night romance trip
Very Good 8.0
Not what you expect from 4* hotel.
Cockroach in the room. poor cleaning quality.
gb3 night family trip
Exceptional 10.0
Closer to all facilities
Amazing and closer to Church Grotte and eating out
Ratnasabapathy, ie2 night family trip
Exceptional 10.0
Excellent Modern Hotel
Very nice modern hotel, big room and clean.
Corazon, ca1 night romance trip
Very Good 8.0
Well worth staying at, especially for price and co
This very centrally situated hotel was very good value for money. The rooms were well furnished, maybe not newly furnished but very comfortable. It's bonus was, for us, off street parking in a small underground car park a few metres over the road. With such torrential rain, it was worth the €15 not to get wet and have the car so near to unpack etc. We only stayed and did not try any meal plan. The downside was the very abrupt attitude of both the check in and check out staff! Even if you are under the pressure of serving a few people, manners are everything!
Anne, gb1 night romance trip

Hotel Helgon, Lourdes

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