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The Concierge, Durban

4 starsQuality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
37-43 St Marys AvenueDurbanKwazulu-natal4001South Africa, 800-491-6126
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Excellent4.2 / 5
Room is all right
Location is ok
Value for money
Best value for money
Fantastic service
34See all 34 reviews
From 227 reviewsTripAdvisor Traveller Rating

The Concierge, Durban

Hotel Info: 866-539-8117

from $69
  • Suite, Twin Beds
  • Suite, 1 King Bed
  • Suite, Courtyard Area

At a glance

Key facts

Hotel size

  • This hotel has 12 rooms


  • Check-in time starts at 2 PM
  • Check-out time is 10 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 16

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Concierge services
  • Tours/ticket assistance
  • Multilingual staff
  • Number of buildings/towers - 8
  • Year Built 2010
  • Garden
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • In-room safe

Recent reviews

Excellent 4.2 /5 from 34 reviews

The Concierge, Durban
Outstanding5.0 / 5
Loved the staff, the extras in the lobby, and Freedom Cafe. The courtyard, the tree, the awesome room with snazzy bathroom made me never want to leave the property. Loved our visit.
1 night trip with friends
The Concierge, Durban
Outstanding5.0 / 5
Good stay, GREAT food
The staff at the hotel is amazing. Friendly, helpful, and professional. The rooms are great, too...but the star here might be the outstanding food at Freedom Cafe, part of the hotel complex. Quirky place, intriguing and delicious menu of fusion cuisine. Eating here was one of the highlights of our visit to Durban!
2 night romance trip
The Concierge, Durban
Excellent4.0 / 5
the Concierge, Durban
Staff and total experience most enjoyable. A shame the location is not conducive to long getting-to-know-the-area walks.
4 night trip with friends
The Concierge, Durban
Outstanding5.0 / 5
LOVED this place. As others said, it's a little hard to find--tucked away in a residential neighborhood but the place was very memorable--and a bit hipster. Using an Uber makes finding this place much easier though. The rooms were clean and the hotel was quaint and charming. The little touches like decals in the shower and having a deck with plants really made this place stand out. Further, breakfast was awesome!
3 night trip with friends
The Concierge, Durban
Outstanding5.0 / 5
Perfect little oasis
This place was amazing! The staff were so helpful and the room was perfect. I first was put in nice large room with a bathtub but then saw they had rooms with small patios and i requested to change. It wasn't a problem! The food was the best I've had in a long time and I always looked forward to getting up and going to breakfast.
4 night trip

See all reviews

The Concierge, Durban

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