All hotels in London, England, United Kingdom
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Haven Hotel, London

2 stars
6-8 Sussex GardensPaddington, LondonEnglandW2 1ULUnited Kingdom, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Good3.2 / 5
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
WiFi
WiFi system needs upgrading
227See all 227 Hotels.com reviews
From 161 reviewsTripAdvisor Traveller Rating

Haven Hotel, London

Hotel Info: 866-539-8117

from $85
  • Quadruple Room
  • Family Room
  • Single Room
  • Double Room
  • Twin Room
  • Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 35 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Other information

  • Smoke-free property
  • No alcohol served onsite

Also known as

  • Haven Hotel London
  • Haven Hotel London, England

Policies

Only registered guests are allowed in the guestrooms.

In the hotel

Food and drink
  • Free English breakfast daily
  • Room service (during limited hours)
Services
  • 24-hour front desk
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Haven Hotel, London’s small print

Also known as

  • Haven Hotel London
  • Haven Hotel London, England

Policies

Only registered guests are allowed in the guestrooms.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 227 reviews

Haven Hotel, London
Good3.0 / 5
We were first taken to a different room than we had booked and when we requested a different one were made to wait for quite a while. Your site said I had a special rate but it was the same as the posted room rate at the hotel. The receptionist was helpful and the breakfast was good
2 night trip with friends
Haven Hotel, London
Good3.0 / 5
I'd probably look somewhere else
I wanted to rate this higher, because the price wasn't bad, but there are deficiencies. The good: Rooms are clean, new towels brought everyday, they are small, but bigger than some reviews seemed to say, breakfast and Wi-Fi are included. Very convenient to Bakerloo line and Paddington Station. The iffy/sketchy: You leave the room keys at the desk when you leave and don't need identification to pick them back up!?! The breakfast dining area in the basement is very small and got really packed one morning (they do cook bacon and eggs on the spot for you, but not 5 star gourmet for sure). The included Wi-Fi is spotty and not particularly fast, which seems to be common around London. The room I booked for my friend seemed to have 2 hot water lines hooked up to the sink so he couldn't get cold water out of the tap. Also seemed to have some version of tiny ants(not bed bugs, we checked) going up and down by the radiator in both my and my friends room directly below. Lastly, just for people's reference, while this is near a pretty decent area of the city, this definitely is a multi-cultural neighborhood, lots of Indian and Middle-Eastern establishments nearby(had a great Indian dinner), and a very high population of Eastern Europeans seeming to stay in the hotel in the mid-July timeframe. If I book further in advance in the future, I'd go elsewhere, as a month out booking, I don't regret staying here for the price.
4 night trip with friends
Haven Hotel, London
Poor1.0 / 5
A Dump
Got rerouted to another hotel upon my arrival at the Haven, being told that they suddenly had no more rooms available and were sending me to a "better" hotel, even after I had a confirmed 3-night reservation in hand through Hotels.com. Sent me down the street, to their sister establishment The Gresham, an absolute major dump, with hair and flea-infested beds and bloodened comforter, stopped up sink with floaty bits…. truly absolutely horrifying and disgusting. I warn travelers, the "Sussex Gardens" hotels are all verifyably major dumps (read reviews on different sites), comfirmed by my stay and cab drivers and Londoners after having shared with them my room's horrors. I immediately left the hotel to a way way cleaner and more respectable place, near Hyde Park, and for only $15US more a night. The Haven and The Gresham are absolute disgraces !!
3 night business trip
Haven Hotel, London
Good3.0 / 5
Convenient location and good breakfast.Will stay again if need arises
2 night family trip
Haven Hotel, London
Good3.0 / 5
Not bad for London
It was clean and a short bus ride from all the iconic tourist sites. The room was small. The elevator was the smallest I have ever seen in my travels on six continents. Given the fact that London is generally like an elite reserve for the super rich, the hotel was an affordable foothold for one night. It was reasonable value for London.
1 night family trip

See all reviews

Haven Hotel, London

Is the description of this hotel not correct? Tell us