All hotels in New York, New York, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

The James New York, New York

4.5 stars
27 Grand StNew YorkNY10013United States of America, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.3 / 5
WiFi
Good internet service
Wellness
Great wellness & sports facilities
Bar
Bar is awesome
Pool
Ordinary pool
261See all 261 Hotels.com reviews
From 1,294 reviewsTripAdvisor Traveller Rating

The James New York, New York

Hotel Info: 866-539-8117

from $249
  • Standard Room, 1 Queen Bed
  • Standard Room, 1 King Bed
  • Deluxe Room
  • Studio, 1 King Bed, Corner

At a glance

Key facts

Hotel size

  • This hotel has 114 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 2 PM-1 AM
  • Check-out time is 2 PM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only) *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • James Hotel
  • James Hotel New York
  • James New York
  • New York James
  • The James New York Hotel New York City

Policies

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Optional extras

Valet parking costs USD 55.00 per night

Rollaway beds are available for USD 40 per night

Breakfast is offered for an extra charge of USD 15 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa services on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Conference space size (feet) - 800
  • Conference space size (meters) - 74
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

David Burke Kitchen - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar.

Awards and affiliations

  • The James New York is listed in the 2015 Condé Nast Traveler Hot List.
  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

The James New York, New York’s small print

Also known as

  • James Hotel
  • James Hotel New York
  • James New York
  • New York James
  • The James New York Hotel New York City

Policies

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Optional extras

Valet parking costs USD 55.00 per night

Rollaway beds are available for USD 40 per night

Breakfast is offered for an extra charge of USD 15 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 261 reviews

The James New York, New York
Good3.0 / 5
Disappointed traveler
The room was not clean. The first thing I noticed when I walked in was that there was a dried food spill, looked like eggs, on one chair that could have easily been taken care of by housekeeping, but instead was just left there. The wooden floor was slippery even when wearing street shoes with rubber soles. The most one could close the door to the bathroom was halfway, due to an obvious swollen floor, no privacy for anybody using the bathroom. Anytime somebody in any room, including my room, would turn on the shower, the pipes made a loud screeching sound which woke everyone up. Front desk staff has rude behavior. I'm glad I made a cash deposit instead of allowing them to swipe my credit card as they tried to charge me for items I didn't use and I was able to dispute this in person rather than wasting more time with my credit card company. It's really a shame because the location is great, but too many issues need to be addressed by management before I would ever contemplate staying there again.
1 night business trip
The James New York, New York
Outstanding5.0 / 5
The quality of the amenities was OK. The quality of the service and staff was exceptionally high for New York City. These folks are well-trained and make you feel very comfortable.
4 night romance trip
The James New York, New York
Outstanding5.0 / 5
Great Location
wonderful hotel staff, clean and a great location
4 night business trip
The James New York, New York
Excellent4.0 / 5
Great location; good vibes and decor.
We stayed here six years ago when it opened, and it's still great, BUT there are some small sloppy housekeeping issues. The bathroom magnifying mirror was broken and never got fixed, a robe needed to have its 2 belt attachments sewn on, their current choice of shampoo and body soap included peppermint so it stings on tender skin areas. Bring your own shampoo, conditioner, and lotions. Staff was very nice. Location is great. Has a hopping rooftop bar and lower level place. There are enough NYC reasonably priced restaurants, that there;s not much reason to use the hotel restaurant. Last time, we stayed in a corner room, which was and felt a lot bigger. This time, it was a King super deluxe, still nice and good window views. Nicely decorated; free NY Times!
2 night romance trip
The James New York, New York
Good3.0 / 5
There were two things about our stay that could have been better. First, the room we were initially given was above a loud exhaust vent so we had to move. Second, after ordering room service for breakfast someone kept coming back to our room to retrieve the tray. We were not done with breakfast and repeatedly told the person so. It was also on the morning of our departure so we were about to leave anyway. I'm not sure why it was so urgent to retrieve the tray or why we needed to be disturbed so many times.
2 night romance trip

See all reviews

The James New York, New York

Is the description of this hotel not correct? Tell us