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The James New York, New York

4.5 stars
27 Grand StNew YorkNY10013United States of America, ‏‎800-491-6126
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Excellent4.3 / 5
WiFi
Good internet service
Location
Great location
Pool
Great pool
Bar and Beverages
Standard bar
267See all 267 Hotels.com reviews
From 1,228 reviewsTripAdvisor Traveller Rating

The James New York, New York

Hotel Info: 866-539-8117

from $219
  • Standard Room, 1 Queen Bed
  • Standard Room, 1 King Bed
  • Deluxe Room
  • Studio, 1 King Bed, Corner

At a glance

Key facts

Hotel size

  • This hotel has 114 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 2 PM-1 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only) *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • James Hotel
  • James Hotel New York
  • James New York
  • New York James
  • The James New York Hotel New York City

Policies

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Optional extras

Valet parking costs USD 55.00 per night

Rollaway beds are available for USD 40 per night

Breakfast is offered for an extra charge of USD 15 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa services on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Conference space size (feet) - 800
  • Conference space size (meters) - 74
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

David Burke Kitchen - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar.

Awards and affiliations

  • The James New York is listed in the 2015 Condé Nast Traveler Hot List.
  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

The James New York, New York’s small print

Also known as

  • James Hotel
  • James Hotel New York
  • James New York
  • New York James
  • The James New York Hotel New York City

Policies

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Optional extras

Valet parking costs USD 55.00 per night

Rollaway beds are available for USD 40 per night

Breakfast is offered for an extra charge of USD 15 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 267 reviews

The James New York, New York
Good3.0 / 5
There were two things about our stay that could have been better. First, the room we were initially given was above a loud exhaust vent so we had to move. Second, after ordering room service for breakfast someone kept coming back to our room to retrieve the tray. We were not done with breakfast and repeatedly told the person so. It was also on the morning of our departure so we were about to leave anyway. I'm not sure why it was so urgent to retrieve the tray or why we needed to be disturbed so many times.
2 night romance trip
The James New York, New York
Fair2.0 / 5
won't come back, but you decide...
We had heard The James was a nice option...unfortunately we aren't super impressed at all. We had a nice check-in experience as we arrived early and our bags were stored so we could explore a little. When we got back to the hotel after dinner, we checked with reception to get our room keys. We were told our bags had already been taken up,Great! But of course, they weren't. The room is fine, nothing spectacular, especially for the price point. Dried urine on the toilet seat, but it wasn't worth the hassle of changing rooms so we just cleaned it ourselves, but come on housekeeping.It's the TOILET SEAT. we headed out this morning for a little food/shopping, Left at 10:30am,back 2pm, looking forward to a relaxing afternoon on the roof at the pool. Room keys don't work. Sorry, we thought you checked out, so we need to check you back in..again..fun. We left the Housekeeping sign up so we could have a fresh room to return to, and if they thought we were leaving wouldn't that have been done first thing to turn the room? Quick change and up to the rooftop pool,main reason we booked here (for the pool). SORRY FOOL, we close (remove the lounge chairs) the pool to the guests at 2pm to let the public in at 3. What? Did the public pay $300-500+ a night to sit at the pool? There's better options for sure at this price point in NYC...we suggest Hotel Hugo, Sixty Soho, Sixty LES, Dream Meatpacking, etc...
1 night romance trip
The James New York, New York
Outstanding5.0 / 5
Boutique Shoppers Mecca
This is my 3rd stay at this hotel and it won't be my last. Its the perfect location for me. I love Soho and the West Village
2 night trip with friends
The James New York, New York
Good3.0 / 5
3 to 3.5 star hotel
The staff was friendly. Housekeeping failed to show the first day, and was incomplete both of the following two days. The room was small and decent, but nothing great. Other hotels in NYC offer better location and quality for this price.
3 night romance trip
The James New York, New York
Good3.0 / 5
Room was very dusty Room service failed to bring us ice three times
2 night romance trip

See all reviews

The James New York, New York

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