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Pullman Zhangjiajie, Zhangjiajie

4.5 stars
Huajuan RoadWulingyuan District, ZhangjiajieHunan427400China, 800-491-6126
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Excellent4.1 / 5
  • We spent 4 nights and enjoyed nice facility, good help from the staff members. Room was…Oct 14, 2015
  • This hotel is probably one of the best in Wulingyuan. Our room was very clean and…Sep 16, 2015
62See all 62 Hotels.com reviews
From 535 reviewsTripAdvisor Traveller Rating

Pullman Zhangjiajie, Zhangjiajie

Hotel Info: 866-539-8117

from $64
  • Deluxe Room, 1 King Bed
  • Superior Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds
  • Executive Room, 2 Double Beds
  • Superior Room, 1 King Bed
  • Deluxe Room with 2 double beds, Mountain
  • Deluxe Room with 2 double beds, Mountain
  • Executive Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 456 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Pullman Hotel Zhangjiajie
  • Pullman Zhangjiajie
  • Zhangjiajie Pullman

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Shuttle transfer per adult: CNY 350 (one way)

Optional extras

Rollaway beds are available for CNY 260 per night

Buffet breakfast is offered for an extra charge of CNY 136 per person (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Outdoor tennis court
  • Bicycle rentals on site
  • Playground on site
  • Ecotours nearby
  • Rafting nearby
  • Nightclub
  • Tennis on site
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Meeting rooms 6
  • Conference space size (feet) - 12917
  • Conference space size (meters) - 1200
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built 2007
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Jufenge Restaurant - This restaurant serves breakfast, lunch, and dinner.

Xiujin Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner.

Pullman Zhangjiajie, Zhangjiajie’s small print

Also known as

  • Pullman Hotel Zhangjiajie
  • Pullman Zhangjiajie
  • Zhangjiajie Pullman

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Shuttle transfer per adult: CNY 350 (one way)

Optional extras

Rollaway beds are available for CNY 260 per night

Buffet breakfast is offered for an extra charge of CNY 136 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 62 reviews

Pullman Zhangjiajie, Zhangjiajie
Outstanding5.0 / 5
Excellent, 5 star hotel, unappealing breakfast
We loved almost everything about the Pullman in Wulingyuan. The grounds and the room were immaculate. The beds were comfortable and the service was spectacular. Concierges were available for advice and gave good recommendations (but none of them spoke English, so that might be an issue if you don't speak Chinese). We did order an extra bed for our son in our room, which I thought was pricey. It came with one breakfast, which we didn't want. We weren't allowed to have just the bed without the breakfast, and we weren't allowed to collect the breakfasts and use them together on a separate day, which we were allowed to do in other hotels. If we missed it (which we did twice), we couldn't get them on another day so one of us had to go alone to eat every morning. If I had one complaint, it would be the food options at breakfast. They were not good for the western palate, and although I love Chinese breakfast, the Chinese choices were greasy, strange, unappealing and EXPENSIVE. My opinion. I would definitely not pay for the breakfast unless I had to. Otherwise, would highly recommend the Pullman.
5 night family trip
Pullman Zhangjiajie, Zhangjiajie
Excellent4.0 / 5
Easy Walk to NationalPark but Food is hard to Find
Hotel amenities and especially the pool were great! Western food fare is available in the hotel but on the pricey side even for China. There is a convenient store with soda for 6 CNY and packaged foods - Go left out of hotel and left towards the National Park (on the right side of the road). But I wouldn't eat any local restaurant food. Bring packaged snacks into the National Park - the food on top is greasy, and I wouldn't consider safe given the sewage situation. The hotel can arrange a "rafting trip" and sightseeing south of the park. It's a long ride through back roads, but you do get to see the sights of how the local people live. And the canyon walk is spectacular. I would recommend staying here, but bring some of your own packaged food, and be prepared to spend a lot for the sightseeing. The National Park ticket is good for 3 days - I wish we had known that earlier. The Mountains are breathtaking and a once in a lifetime experience.
3 night family trip
Pullman Zhangjiajie, Zhangjiajie
Excellent4.0 / 5
Great location
Good hotel at a great location. Not sure if it's a 4-star hotel by international standards, but certainly much better than vast majority of Chinese hotels. Only negative is - don't let the hotel staff book taxis for you. They don't tell you this, but they take a big cut of the fare and pass the extra cost onto you. You're much better off hailing a taxi from the street, which is very easy to do.
5 night trip
Pullman Zhangjiajie, Zhangjiajie
Excellent4.0 / 5
Holiday get away!
This hotel is nice n clean . The only disappointment is from the room to the lobby need to pass by an open area that during these cold weather is not quite pleasant.
2 night romance trip
Pullman Zhangjiajie, Zhangjiajie
Good3.0 / 5
Consider wisely
The location is near to one of the entrances to the National Forest Park but it may not be a valid consideration if you have own arranged transportation to the attractions. The soundproofing was rather bad and you could hear guests singing from the ground floor (in the entertainment room) when I stayed on the 6th floor. The double layer of curtain was so thin that the sun shines in and the heat wakes you up as early as 6am.
4 night romance trip

See all reviews

Pullman Zhangjiajie, Zhangjiajie

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