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Crowne Plaza Madrid Airport, Madrid

4 stars
Calle de Lola Flores, 1Access By Avenida de Aragon, 402, MadridMadrid28022Spain, ‏800-491-6126
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Excellent4.3 / 5
  • We stayed overnight to catch a flight the following day and this hotel offer shuttle…Aug 17, 2016
  • Very hot room, AC not cooling properly, otherwise a good roomAug 12, 2016
859See all 859 Hotels.com reviews
From 737 reviewsTripAdvisor Traveller Rating

Crowne Plaza Madrid Airport, Madrid

Hotel Info: 866-539-8117

from $61
  • Superior Room, 1 Queen Bed, Non Smoking
  • Executive Suite Nonsmoke
  • Deluxe Room
  • Triple Room
  • Triple Room
  • Triple Room
  • Triple Room
  • Suite, 1 King Bed, Non Smoking
  • Superior Room
  • Executive Room, 2 Double Beds, Non Smoking
  • Deluxe Room
  • One King Bed Accessible Nonsmoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Superior Room

At a glance

Key facts

Hotel size

  • This hotel has 125 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Hotel Madrid Airport
  • Crowne Plaza Madrid Airport
  • Madrid Airport Crowne Plaza
  • Crowne Plaza Madrid Airport Hotel Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs EUR 8.80 per night

Buffet breakfast is offered for an extra charge of EUR 13.20 for adults and EUR 6.60 for children (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Meeting rooms
  • Conference space size (feet) - 3692
  • Conference space size (meters) - 343
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Siesta Bar - Restaurant - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Nature Breakfast Room - This restaurant specializes in Mediterranean cuisine and serves breakfast only.

Crowne Plaza Madrid Airport, Madrid’s small print

Also known as

  • Crowne Plaza Hotel Madrid Airport
  • Crowne Plaza Madrid Airport
  • Madrid Airport Crowne Plaza
  • Crowne Plaza Madrid Airport Hotel Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs EUR 8.80 per night

Buffet breakfast is offered for an extra charge of EUR 13.20 for adults and EUR 6.60 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 859 reviews

Crowne Plaza Madrid Airport, Madrid
Outstanding5.0 / 5
Restaurant was good. Breakfast buffet had a great selection.
1 night family trip
Crowne Plaza Madrid Airport, Madrid
Poor1.0 / 5
Don't Stay Here
This was the worst hotel on our multi-city trip. It was simply an overnight stay at a location close to the airport. The room given to us smelled and was not clean. We were given another room where the lighting was inadequate. They charged for the use of the computer and printer to download and print boarding passes. Many of the staff couldn't answer questions not because of language issue rather they seemed not care about providing customer service. Choose a different airport hotel. This one "stinks"!!
1 night romance trip
Crowne Plaza Madrid Airport, Madrid
Good3.0 / 5
Only good for one night before a flight
Not a place to stay unless you have to get to the airport early.
1 night family trip
Crowne Plaza Madrid Airport, Madrid
Good3.0 / 5
"OK." Convenient location but needs some TLC
We chose the hotel as we had a 2-night layover in Madrid and location was convenient plus they had a free shuttle bus to/from airport and city center was some 20 min away. Upon entering the room, I noticed the walls needed to be repainted and the furniture was scuffed up. Also the A/C never seemed to get cool enough. Otherwise, the bathroom was clean, modern and large and the overall room was decent in size. I liked that the floors were wood laminate and not carpet. Worst was when my daughter started unfolding the bedspreads and in one she found a used band-aid and the other some strands of hair. We quickly tossed those aside!.. I didn't complain as we were not there for long enough and otherwise the staff was pleasant/accommodating. We arrived late so the 24hr. room service was convenient and the food was good. In short, would not have chosen this hotel if our stay was for longer - but for a quick, one-day layover, it worked out well for us; and we rented a car to best visit Madrid right at the hotel too.
2 night family trip
Crowne Plaza Madrid Airport, Madrid
Good3.0 / 5
Overnight stay between flights
not as close to airport as the Hilton. Ugly neighborhood. Completely characterless restaurant though food was fine
1 night family trip

See all reviews

Crowne Plaza Madrid Airport, Madrid

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