Guests
All properties in Cancun, Quintana Roo, Mexico

Ambiance Suites Cancun

Central hotel with 1 outdoor pools, connected to a shopping center, near Plaza Las Americas

  • Free WiFi and free parking
From
$42

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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    Av. Tulum No. 227 S.M. 20, Cancun, 77500, Mexico
    8.4.Very Good.
    • Muito Confortável e otimo custo Benefício. Fácil acesso aos ônibus.

      May 7, 2022

    • Be advised, the listing states they have laundry. And they do not. Very disappointed. But…

      Feb 15, 2022

    See all 658 reviews

    Official standards

    This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

    Enhanced health and safety measures

    This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Property is cleaned with disinfectant
    • Staff wears personal protective equipment
    • Property confirms they are implementing enhanced cleaning measures
    • Shield between guests and staff in main contact areas
    • Social distancing measures are in place
    • Gap period enforced between guest stays - 24 hours
    • Protective clothing is available to guests
    • Masks are available to guests
    • Guests are provided with free hand sanitizer

    Guests rated location

    Walkable
    Convenient
    Transportation options
    Dining options
    Safe

    The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Pool
    • Free WiFi
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 59 guestrooms
    • Daily housekeeping
    • Near the beach
    • Restaurant and bar/lounge
    • Outdoor pool
    • Breakfast available

    For families

    • Children's pool
    • Television
    • Free toiletries
    • Garden
    • Terrace
    • Daily housekeeping

    What’s around

    • In Downtown Cancun
    • Plaza Las Americas - 7 min walk
    • Langosta Beach - 4.7 mi / 7.5 km
    • Tortuga Beach - 4.9 mi / 7.9 km
    • Cancun Convention Center - 6.9 mi / 11.1 km
    • La Isla Shopping Mall - 8.5 mi / 13.7 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Junior Suites Matrimonial
    • Estándar Superior King
    • Estándar King
    • Junior Suites King
    • Estándar Matrimonial
    • Estándar Superior Matrimonial
    • Luxury Double Room

    What’s around

    Landmarks

    • In Downtown Cancun
    • Plaza Las Americas - 7 min walk
    • Langosta Beach - 4.7 mi / 7.5 km
    • Tortuga Beach - 4.9 mi / 7.9 km
    • Cancun Convention Center - 6.9 mi / 11.1 km
    • La Isla Shopping Mall - 8.5 mi / 13.7 km
    • Norte Beach - 11.9 mi / 19.1 km
    • El Rey Ruins - 12.2 mi / 19.7 km
    • Delfines Beach - 15.8 mi / 25.4 km

    Getting around

    • Cancun Intl. Airport (CUN) - 21 min drive
    • Area shuttle (surcharge)
    map
    See on map
    Av. Tulum No. 227 S.M. 20, Cancun, 77500, Mexico

    At a glance

    Hotel size

    • This hotel has 59 rooms
    • This hotel is arranged over 5 floors

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Onsite parking limited
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Cooked-to-order breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • Room service (during limited hours)
    • Free reception

    Things to do

    • Number of outdoor pools - 1
    • Children's pool
    • 24-hour fitness facilities

    Working away

    • Business center
    • Number of meeting rooms - 1
    • Conference space
    • Conference center

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 2
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden
    • Terrace
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Down comforter
    • Blackout drapes/curtains
    • Premium bedding

    Freshen up

    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch flat-screen TV
    • Cable TV channels

    Stay connected

    • Free newspaper
    • Free WiFi
    • Free long-distance calls

    More

    • Daily housekeeping
    • In-room safe

    Fees & policies

    Optional extras

    • Breakfast costs between MXN 125 and MXN 500 for adults, and MXN 90 and MXN 400 for children (approximately)
    • Area shuttle service is offered for an extra charge
    • Early check-in can be arranged for an extra charge of MXN 480 (subject to availability)
    • Late check-out can be arranged for an extra charge of MXN 480 (subject to availability)

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

    Policies

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Ambiance Cancun
    • Ambiance Suites Cancun
    • Ambiance Suites Hotel
    • Ambiance Suites Hotel Cancun
    • Ambiance Suites Cancun Hotel
    • Ambience Villa Cancun
    • Ambiance Suites Cancun Hotel
    • Ambiance Suites Cancun Cancun
    • Ambiance Suites Cancun Hotel Cancun

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Ambiance Suites Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self and valet parking. Parking spots may be limited.
    • Yes, there's an outdoor pool and a children's pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3 PM - midnight. There's a charge of MXN 480 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 480 (subject to availability).
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to June 1 2022 (dates subject to change). Nearby restaurants include Luna Rossa (5-min walk), La Playita Restaurante Bar Cancun (5-min walk), and Las de Guanatos (7-min walk).
    • No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (9-min walk) and PlayCity Casino (13-min walk) are both nearby.
    • Ambiance Suites Cancun has an outdoor pool and a 24-hour fitness center, as well as a garden.
    8.4.Very Good.
    • 8.0.Very Good

      Nice pool, very refreshing, good locación

      Thomas, 1 night trip, Dec 25, 2021

      Verified Expedia guest review

    • 8.0.Very Good

      good

      amado, 3 night trip, Dec 16, 2021

      Verified Expedia guest review

    • 8.0.Very Good

      The housekeeping staff were really nice and cleaned the room well everyday. The check in staff and security were courteous. The room itself was just okay. The place smelled kinda old/ moldy and the pool was much smaller than it looked in the pictures.

      Shelly, 5 night trip with friends, Dec 13, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Excelente

      Muy bonito y económico

      Moises, 3 night trip with friends, Dec 10, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Large clean quiet room, attentive and helping reception stuff, conveniet location across Plaza Las Americas shopping mall. Much better than nearby Ibis Cancun that is in the same price range, but with smaller rooms and housekeeping problems.

      Artem, 4 night trip, Nov 29, 2021

      Verified Expedia guest review

    • 4.0.Fair

      I liked the location, what i didn't like was the front desk personal totally lack people skills, they act like they are doing you a favor and you are not a paying customer.

      carlos, 1 night family trip, Nov 15, 2021

      Verified Expedia guest review

    • 8.0.Very Good

      Great hotel but terrible location for vacation

      As a hotel… I would go back. Nice standard. Buuuuut… if you book thinking that you will be enjoying Cancun ( as you may imagine)…especially when you see on hotel.com so many hotels near by, you may think this is the heart of where to be… Well … it is not ! Unless you wish to be by the main road a shopping mall not too far a a main attraction. Need to drive to go to a beach… ok, a few restaurants near by. It is surly not a vacation vibe. But as a hotel… really nice and great standard… but not a place I would go back if I was to go for a vacation purpose.

      jeanYves, 1 night trip, Nov 8, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Good clean quality furnishings good showers. Food is okay nothing special

      George, 1 night business trip, Nov 6, 2021

      Verified Expedia guest review

    • 2.0.Poor

      Pésimo trato al huésped

      Pésima atención en la recepción y agresiva y grosera la forma de tratarnos por el encargado de recepción .

      Miguel, 1 night business trip, Nov 4, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Overall great experience!

      ERIC, 1 night trip, Oct 9, 2021

      Verified Expedia guest review

    See all 658 reviews