Evergreen Place Siam by UHG, Bangkok

Good location for access to the Bts

Lobby needs to be sorted out as its a bit of a mess. Gym is very big. Good enough location. Air conditioning was inconsistent. Right next to a train station.

Its was a ok place, our ac broke had to leave awhile for them to fix it. Took them a few hours, should have given us another room but made us wait outside. but it hotel was in a good location.

Should assign more experience knowledge able people at the reception area especially during checkin at night to early morning shift.

I have stayed at Evergreen Place before, it is a good hotel for the price. The staff is friendly and attentive. Some the of room have been upgraded, and they are great. Clean room and updated bathrooms. The room I stayed was older, although clean and very large room, the bathroom was in desperate need of an upgrade. The breakfast is awesome, many choses for food, and all was very good. Hotel is close to the BTS for quick access and not to far from the Airport Rail link.

Very pleasant, just a bit far from all the tourist attraction. It would be great if the hotel offer rides to other attraction instead just 21 Terminal mall.

Great hotel. Clean. Great service . great location !!! Very happy with this hotel

Evergreen Place has been consistently good the many times we've stayed there. Close enough to the train to get to places that you want to go.

Location at its best. Steps away from BTS and easy to get around. Food and shopping in the area. Room was clean and comfortable. Big vanity sink. Big gym and nice swimming pool and sauna. The building looked a bit old but inside was new.

After flying 22 hours from the USA, we went to check into our hotel in the middle of the night. We chose the hotel based on the amenities. As we were arriving Bangkok late, our preference was 24 hour room service or the ability to get something to eat at the hotel or close by. Our plan was to spend one night before heading to our final destination. When we arrived, the hotel was sweltering, pitch black and located in an alley. Thus the nightmare begins as the woman who was supposed to check us in refused as she said she had no knowledge of the booking in spite of me showing her the confirmation email from hotels.com. I was unable to contact hotels.com as I had no power in my cellphone. Eventually, we were able to get a taxi to take us 1.5 hr away to our final destination. Waste of our time and money to travel to the hotel. Customer service was sincerely lacking. Even the description was misleading. I will think twice about booking an overseas hotel through hotels.com as clearly it did not live up to the photos, reviews or hype. REFUND REQUESTED AS MY AMEX WAS BILLED IMMEDIATELY!!!!