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Hakone Hotel, Hakone

4 stars4 stars
65 Hakone Hakone-Machi, KanagawaHakoneKanagawa-ken250-0521Japan
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Excellent4.1 / 5
Room
Great room
Location
Great location
Comfort
Rather comfortable
Food
Food is all right
135See all 135 Hotels.com reviews
From 221 reviewsTripAdvisor Traveller Rating

Hakone Hotel, Hakone

from $132
  • Superior twin room 4F
  • Standard Room, Japanese Futon, Non Smoking
  • Junior Suite
  • Suite, Lake View
  • Superior twin room 2F 3F
  • Moderate twin room 4F
  • Moderate twin room
  • Double Room, Non Smoking, Lake View

At a glance

Key facts

Hotel size

  • This hotel has 49 rooms

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is 11 AM
This property provides a complimentary pick-up and drop-off shuttle from/to the train station daily (Odawara station). For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free train station pickup *

Parking

  • Free self parking

Offsite

  • Free area shuttle

Also known as

  • Hakone Hotel
  • Hotel Hakone
  • Hakone Hotel Machi

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of JPY 2376 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Kayaking nearby
Working away
  • Conference space
  • Meeting rooms
Services
  • Front desk (limited hours)
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator/lift
  • Garden

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
More
  • In-room safe

Hakone Hotel, Hakone’s small print

Also known as

  • Hakone Hotel
  • Hotel Hakone
  • Hakone Hotel Machi

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of JPY 2376 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 135 reviews

Hakone Hotel, Hakone
Fair2.0 / 5
No privte Onsen - No Tattoos allowed
We were misled by many of the reviews of this hotel. There is no private onsen and if you have any tattoos you are forbidden from using the hotel's public onsen. We were handed a piece of paper that explicitly said so once we checked in and the hotel staff saw the tattoo on my arm. There is honestly very little to do in the area short of a nice walk in a fairly rural part of Japan. The view of Mt. Fuji also leaves a lot to be desired. The bottom of the mountain is fully blocked, and you can only see the snow cap top if the weather is great and there are no clouds blocking it. Everything else we found in the hotel was overpriced (including the only breakfast option in town). We do not recommend this hotel.
2 night romance trip
Hakone Hotel, Hakone
Excellent4.0 / 5
This was a great hotel with friendly service conveniently located on the banks of Lake Ashi near Hakone. Everything about the stay was fantastic!
1 night family trip
Hakone Hotel, Hakone
Outstanding5.0 / 5
We saw my Fuji from the hotel. The public bath was small.
2 night trip with friends
Hakone Hotel, Hakone
Outstanding5.0 / 5
Wonderful Relaxing Stay
The hotel had a convenient shuttle from/to the JR station. We stayed in the Japanese style family room and it was very large and comfortable. The onsen was really nice. Restaurants at the hotel were very good. The gift shop had a lot of good things.
1 night family trip
Hakone Hotel, Hakone
Outstanding5.0 / 5
An enjoyable stay
Nice location, right on the lake with a beautiful view. Close the to boat tour. Friendly staff, although English communication is good in general, it can be improved. The Japanese style suite is surprisingly pleasant.
Family trip

See all reviews

Hakone Hotel, Hakone

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