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Mandarin Oriental, Macau

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Guan Yin Statue Waterfront Park

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Mandarin Oriental, Macau

Photo gallery for Mandarin Oriental, Macau

Suite, 1 King Bed (Waterfront) | Premium bedding, down comforters, minibar, in-room safe
Outdoor pool, open 8:00 AM to 7:00 PM, sun loungers
Exterior
Bar (on property)
Couples treatment rooms, sauna, spa tub, body treatments, aromatherapy

Overview of Mandarin Oriental, Macau

9.4

Exceptional

Property highlights

  • Pool
  • Airport transfer
  • Spa
  • Air conditioning
  • Gym
  • Laundry facilities
Map
Avenida Dr Sun Yat Sen, NAPE, Macau
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free ferry terminal shuttle
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Separate bathtub and shower
  • Television

Room options

View all photos for Suite, 1 King Bed (Waterfront)

Suite, 1 King Bed (Waterfront) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Waterfront)

  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Premier Room, 1 King Bed, View

Mandarin, Premier Room, 1 King Bed, View | Premium bedding, down comforters, minibar, in-room safe

Mandarin, Premier Room, 1 King Bed, View

  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, View

Premier Room, 1 King Bed, View | Premium bedding, down comforters, minibar, in-room safe

Premier Room, 1 King Bed, View

  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 King Bed

  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Bay View

  • 462 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed

Panoramic Suite, 1 King Bed | Living room | 42-inch plasma TV with cable channels, TV, DVD player

Panoramic Suite, 1 King Bed

  • 753 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Double Beds, Lake View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room, 2 Double Beds, Lake View

  • 462 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Twin Room, 2 Double Beds, Bay View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room, 2 Double Beds, Bay View

  • 462 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Lake View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Lake View

  • 462 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Heart of Macau
  • Macau Tower - 2 min drive
  • Ruins of St. Paul's Cathedral - 4 min drive
  • City of Dreams - 7 min drive
  • Venetian Macao Casino - 8 min drive

Getting around

  • Macau Intl. Airport (MFM) - 14 min drive
  • Zhuhai (ZUH-Jinwan) - 56 min drive
  • Hong Kong International Airport (HKG) - 56 min drive
  • Airport shuttle (surcharge)
  • Free ferry terminal shuttle

Restaurants

  • Ristorante Il Teatro 帝雅廷意大利餐廳 - 8 min walk
  • 刁廚.紐利 Naughty Nuri's Macau - 2 min drive
  • 8餐廳 The Eight - 14 min walk
  • Don Alfonso 1890 當奧豐素 1890 - 14 min walk
  • Portas do Sol 葡京日麗 - 8 min walk
Map

About this property

Mandarin Oriental, Macau

Mandarin Oriental, Macau offers an airport shuttle (available on request) for MOP 805 per vehicle one-way. Guests can visit the spa to indulge in massages, aromatherapy, or mani/pedis, and Vida Rica serves breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a health club. Fellow travelers love the overall property condition.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 213 rooms
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Transfers

  • Airport shuttle from 9 AM to 9 PM*
  • Free ferry terminal shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in stairways
  • Wheelchairs available on site
  • Hand-held showerheads
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 42-inch plasma TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • LED light bulbs
  • Composting
  • Recycling

Special features

Spa

The Spa has 8 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. Guests under 18 years old are not allowed in the spa.

Dining

Vida Rica - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MOP 251 per person
  • Airport shuttle service is offered for an extra charge of MOP 805 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MOP 690.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Mandarin Oriental Hotel Macau
Mandarin Oriental Macau
Mandarin Oriental Macau Hotel
Mandarin Oriental, Macau Hotel
Mandarin Oriental, Macau Macau
Mandarin Oriental, Macau Hotel Macau

Frequently asked questions

Does Mandarin Oriental, Macau offer free cancellation for a full refund?
Yes, Mandarin Oriental, Macau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mandarin Oriental, Macau?
As of Oct 1, 2023, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Macau on Oct 12, 2023 start from $282, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mandarin Oriental, Macau?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mandarin Oriental, Macau?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at Mandarin Oriental, Macau?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Mandarin Oriental, Macau?
Yes, an airport shuttle is available from 9 AM to 9 PM on request. The charge is MOP 805 per vehicle one-way.
What are the check-in and check-out times at Mandarin Oriental, Macau?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Mandarin Oriental, Macau?
No, this hotel doesn't have a casino, but Lisboa Casino (11-min walk) and Rio Casino (19-min walk) are both nearby.
What is there to do at Mandarin Oriental, Macau and nearby?
Mandarin Oriental, Macau has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Mandarin Oriental, Macau?
Yes, there's an onsite restaurant, Vida Rica.
What's the area around Mandarin Oriental, Macau like?
Mandarin Oriental, Macau is in the heart of Macau, a short 11-minute walk from Lisboa Casino and 13 minutes' walk from Almeida Ribeiro Street.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

We loved the Mandarin Oriental! The property is a quiet oasis with easy access to neighboring casino resorts and upscale shopping. We didn't want to stay among crowds or chaos - the Mandarin was perfect. We ventured out but knew we could return to a calm and relaxing atmosphere. The hotel staff is wonderful - service is top notch. Additionally, the location is an easy walk to the Ruins of St Paul and the interesting neighborhood around that area.