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1 room, 2 adults

Best Western Urban Hotel & Spa, Lille

3-starThis property has received its official star rating from the French Tourism Development Agency, ATOUT France.
48 Bis Rue De Valenciennes, Lille, Nord, 59000, France

Baroque hotel with restaurant, near Palace of Fine Arts
  • Free WiFi and free parking
  • Collect nightsYou can collect® Rewards nights here
From 252 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Fantastic service
Awesome vibe
Delicious food
Sufficient wellness & sports facilities

Best Western Urban Hotel & Spa, Lille

from $67
  • Classic Room, 1 Twin Bed, Non Smoking
  • Comfort Room, 1 Queen Bed, Non Smoking
  • Classic Room, 1 Double Bed, Non Smoking
  • Comfort Room, Multiple Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking

What’s around Best Western Urban Hotel & Spa, Lille


  • In Vauban - Wazemmes
  • Palace of Fine Arts - 20 min walk
  • Casino Barriere Lille - 22 min walk
  • Rihour Square - 27 min walk
  • Lille Grand Square - 27 min walk
  • Old Stock Exchange - 27 min walk
  • Citadel of Lille - 42 min walk
  • Lille Grand Palais - 13 min walk

Getting around

  • Lille (LIL-Lesquin) - 8 min drive
  • Lille-Porte-de-Douai Station - 20 min walk
  • Lezennes Station - 21 min walk
  • Lille Mont-de-Terre Station - 23 min walk
  • Porte de Valenciennes Station - 5 min walk
  • Lille Grand Palais Station - 11 min walk
  • Porte de Douai Station - 13 min walk

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 2 PM-1:30 AM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed *

  • Restrictions apply *

  • 1 per room (up to 44 lbs)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking (limited)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee/tea in a common area
Things to do
  • Steam room
  • Sauna
  • Golfing nearby
  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Elevator
  • Terrace
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • Polish
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Espresso maker
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • 80-cm flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping

Special features


Public bath/onsen services include an indoor public bath (no mineral springs).


Urban Hotel - This café serves breakfast only.

ROCOCO BAR & RESTO - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Best Western Urban Hotel & Spa, Lille’s small print

Also known as

  • Best Western Grand Palais
  • Best Western Urban & Spa Lille
  • Best Western Urban Hotel & Spa Hotel
  • Best Western Urban Hotel & Spa Lille
  • Best Western Urban Hotel & Spa Hotel Lille
  • Best Western Grand Palais Lille
  • Best Western Hôtel Grand Palais
  • Best Western Hôtel Grand Palais Lille
  • Hôtel Grand Palais Lille
  • Hôtel Grand Palais
  • Grand Palais Lille
  • Urban Hotel Lille
  • Urban Lille


Guests must contact this hotel in advance to reserve a crib (infant bed) or onsite parking. Please contact the property using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

Late check-out can be arranged for an extra charge of EUR 25 (subject to availability)

Facility access costs EUR 18 per person. Facilities include a sauna and a spa tub.

Rollaway beds are available for EUR 10.0 per night

Buffet breakfast is offered for an extra charge of EUR 11 for adults and EUR 6 for children (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 221 reviews

Good 6.0
Picture better than reality
The room was very very small. There was no on site car parking as mentioned( the reason I chose hotel) Break fast at best average
Nathan, gb1 night trip
Very Good 8.0
Pleasant sty
Excellent staff and facilities. Only problem, which is common for France, was that the restaurant was closed on Sunday, so had to order food from Deliveroo
Neil, gbOther trip
Very Good 8.0
Irish business traveller
One night in Lille, in late and up early, all good and the restaurant is really really good but book as it is very small and quaint.
Stephen, gb1 night business trip
Very Good 8.0
Reasonably priced for a short break
Stayed as a one-night city break for a short couple getaway. Room was quite compact, bathroom seemed more spacious than necessary. Both were reasonably clean. The safe did not seem to work and appeared to be locked with a master key; we didn't really need it for 1 night though so didn't feel the need to enquire with reception. Had read various reviews saying the area is not too nice, however we walked in daylight and dark from the hotel to the town centre, about 1 mile walk, without feeling too much uneasiness, seemed no less safe than the next European city. Car parking was available adjacent to the hotel at no extra cost; reception provides a key-code access to enter; it seemed reasonable secure with high walls and metal gate (a full gate that you cannot look into from the street) again contrary to other various negative reviews it seemed quite sufficient and safe. Although the hotel advertises a bar facility, there is no separate bar, so you will be joining people dining. We had a couple of drinks at the back of the small restaurant, which was quite quiet and therefore felt a little awkward.
gbRomance trip
Very Good 8.0
Nice place to stop off for a night.
Very polite young gentleman on reception, who spoke perfect English. He informed me of everything available including the spa, if I had more time I would have possibly used this facility. The hotel is interesting, with a curious history, however the bedroom is decorated disappointingly bland, with white textured walls. Despite this, it was very clean and the bed was very comfortable. I did not take breakfast, but the restaurant looked inviting and professional. There is a secure car park, which is accessible by big steel gates, although not a big problem, this are could be a little tidier with direct access into the hotel. If I was in Lille again, I would stay at this hotel again.
Ron, gbRomance trip

Best Western Urban Hotel & Spa, Lille

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