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Sheraton Tribeca New York Hotel, New York

4 stars
370 Canal StreetNew YorkNY10013United States of America, ‏855-239-9480
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Excellent4.0 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Clean
WiFi
Regular internet service
1608See all 1,608 Hotels.com reviews
From 1,654 reviewsTripAdvisor Traveller Rating

Sheraton Tribeca New York Hotel, New York

Hotel Info: 855-239-9480

from $129
  • Deluxe Room, 2 Double Beds, Patio
  • Deluxe Room, 2 Double Beds
  • Club Floor, 1 King Bed, Business Lounge Access
  • Traditional Room, 1 King Bed, Accessible
  • Traditional Double Room, 2 Double Beds
  • Club Floor, Superior Room, 1 King Bed with Sofabed, Business Lounge Access
  • Deluxe Room, 1 King Bed
  • Traditional Room, 1 King Bed
  • Deluxe Room, Patio
  • Standard Room, 1 King Bed, Accessible
  • Superior Room, 1 King Bed with Sofabed
  • Traditional Room, 1 King Bed
  • Traditional Room, 2 Double Beds
  • Club Room, 2 Double Beds, Business Lounge Access
  • Studio Suite, 1 King Bed
  • Deluxe Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 369 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)

  • 1 per room (up to 40 lb)

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Sheraton Hotel New York Tribeca
  • Sheraton New York Tribeca
  • Sheraton Tribeca New York
  • Sheraton Tribeca New York Hotel

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Mandatory fees

Pet deposit: USD 50.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 150.00

Self parking costs USD 55 per night

Valet parking costs USD 65 per night

Breakfast is offered for an extra charge of USD 14.95 per person (approximately)

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for USD 9.95 for 24 hours (rates may vary)

WiFi is available in public areas for USD 0.00 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 9.95 per night (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 9.95 per night (rates may vary)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Meeting rooms 2
  • Conference space size (feet) - 1450
  • Conference space size (meters) - 135
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Antica Ristorante - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Dutch Lounge - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Sheraton Tribeca New York Hotel, New York’s small print

Also known as

  • Sheraton Hotel New York Tribeca
  • Sheraton New York Tribeca
  • Sheraton Tribeca New York
  • Sheraton Tribeca New York Hotel

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Mandatory fees

Pet deposit: USD 50.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 150.00

Self parking costs USD 55 per night

Valet parking costs USD 65 per night

Breakfast is offered for an extra charge of USD 14.95 per person (approximately)

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for USD 9.95 for 24 hours (rates may vary)

WiFi is available in public areas for USD 0.00 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 9.95 per night (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 9.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 1608 reviews

Sheraton Tribeca New York Hotel, New York
Good3.0 / 5
Great base camp, iffy room upkeep
Pros - convenient location to greenwich and west villages, close to subway lines, nice club lounge with beautiful deck, helpful front desk Cons- first two shower curtains reeked of mold and mildew. Garbage and dust under the beds. Puddle of water at base of air conditioner. Small room size typical for NYC.
4 night family trip
Sheraton Tribeca New York Hotel, New York
Fair2.0 / 5
Hotel and staff need improvement.
Good location in my opinion because its near the subway. The rooms are small and the services are awful. I booked the deluxe room with 1 king bed and one room with a double bed. Their site says 300 sqft but its more like 200 sqft. The bathroom is also small and the King room did not come with a tub. First, I was able to checkin with the 1 king bed at 2pm and they said that the other room will be ready in 45 mins. I didnt get th other room for the kids until 3:45pm and checkin was supposedly 3pm! Unacceptable! Staffs were not proactive. I had to call the front desk several times and all times, they kept saying that the double room will be ready in 10 mins and will call back when ready. At 3:45pm, I went down the front desk and the guy who helped me knew already why I was there and issued the keys for the double room... I also requested for new linens and microwave for the King room and this took 50 mins to get due to "shift change". Not enough towels and bath tissues in the bathroom. My wife found a used coffee cup with the "clean" coffee cups. I expected better since this hotel is SPG and I've stayed at other Sheratons before (Seattle and Los Angeles) and this is my first time being so irritated and disappointed.
5 night family trip
Sheraton Tribeca New York Hotel, New York
Outstanding5.0 / 5
I loved my stay. We had a Club room, so we thoroughly enjoyed the Lounge. I stayed 4 nights. We encountered a house keeping issue on day 3, however when it was brought to the attention of the service desk, it was handled immediately. I will definately return.
3 night business trip
Sheraton Tribeca New York Hotel, New York
Outstanding5.0 / 5
Love sheraton tribeca!
This was our first time to nyc. Our uber driver parked past the hotel and a gentleman ran to our car to grab our luggage. We were then greeted by Sal at the front desk. Sal was GREAT! He is very personable and set the tone for a great 4 days! The hotel is well maintained in a great location, close to the subway with great restaurants in the area.
4 night family trip
Sheraton Tribeca New York Hotel, New York
Excellent4.0 / 5
Great stay if you aren't a clean freak.
The clerk at check-in was very enthusiastic but didn't seem to book our rooms properly, her manager was right there to correct the issue, both were very pleasant. The gym was very nice and clean! On one instance the elevator shut on my girlfriend while we were getting on, another patron was holding the close door button and the door hit her pretty hard, he was not apologetic, nor did the sensor identify that there was an obstruction. The 2nd day there the bed linens put on our bed were dirtier than when we arrived, red stain of what appeared to be some kind of food, and the office chair had a rather large stain on it as well.
2 night romance trip

See all reviews

Sheraton Tribeca New York Hotel, New York

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