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Prinsotel Alba

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Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
View from room

Overview of Prinsotel Alba

UNESCO Sustainable Travel Pledge

Prinsotel Alba

4.0 star property
4-star hotel in Santanyi with 3 restaurants and spa

8.2/10 Very good

295 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Carrer de Conillera, s/n, Cala d'Or, Santanyi, Mallorca, 7760

Room options

About this area

Getting around

  • Palma de Mallorca (PMI) - 58 min drive
  • Manacor Station - 30 min drive
  • Petra Station - 37 min drive

Restaurants

  • La dolce vita - 3 min walk
  • Marfil - 3 min walk
  • Celler Ca's Brau - 4 min walk
  • Ristorante Pizzeria BBQ Steakhouse La Fontanella - 4 min walk
  • Restaurante Mediterraneo - 5 min walk

About this property

Prinsotel Alba

Prinsotel Alba features a rooftop terrace and a free kids' club. Guests can visit the spa to be pampered with massages, facials or body treatments, and Restaurante KitchenMarket, one of 3 restaurants, serves breakfast and dinner. Other features of this upmarket hotel include an indoor pool, a poolside bar and a fitness centre. Fellow travellers say great things about the family-friendly amenities and location.

Languages

Dutch, English, Finnish, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 226 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free off-site parking nearby
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Pool table
  • Beach nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • Built in 1987
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Handrails in stairwells
  • Well-lit path to entrance

Languages

  • Dutch
  • English
  • Finnish
  • German
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath only
  • Free toiletries
  • Hairdryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Microwave
  • Toaster

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Restaurante KitchenMarket – This buffet restaurant serves breakfast and dinner.
PICCO – This restaurant specialises in Asian cuisine and serves lunch and dinner. Open daily.
Grill – This steakhouse only serves dinner. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 6 for children
  • Safes in guest rooms can be used for EUR 4 per day

Renovations and closures

The property is closed during the winter season.

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Prinsotel Alba Hotel Santanyi
Prinsotel Alba Hotel
Prinsotel Alba Santanyi
Prinsotel Alba
Prinsotel Alba Hotel
Prinsotel Alba Santanyi
Prinsotel Alba Hotel Santanyi

Frequently asked questions

Is Prinsotel Alba currently open?
The property is closed during the winter season.
Does Prinsotel Alba offer free cancellation for a full refund?
Yes, Prinsotel Alba does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Prinsotel Alba?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Prinsotel Alba?
Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool.
Are pets allowed at Prinsotel Alba?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Prinsotel Alba?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Prinsotel Alba?
You can check in from 2:00 PM - anytime. Check-out time is noon.
What is there to do at Prinsotel Alba and nearby?
Have fun with activities such as hiking, jet-skiing and kayaking, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Prinsotel Alba also has a seasonal outdoor pool, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Prinsotel Alba?
Yes, there are 3 on-site restaurants, featuring Asian cuisine. Nearby restaurants include La dolce vita (3-min walk), Marfil (3-min walk) and Celler Ca's Brau (4-min walk).
Does Prinsotel Alba have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Prinsotel Alba have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Prinsotel Alba like?
Prinsotel Alba is located near Cala Gran, only a short 12-minute walk from Cala d'Or Marina and 3 minutes' walk from La dolce vita. The local area is popular for its beaches and our guests say that it is very walkable.

Reviews

8.2

Very good

8.1/10

Cleanliness

8.3/10

Staff & service

8.1/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

A great property, located right next to Cala Gran (3 minute walking distance! Our room was spacious and clean, and it even came with kitchen utensils if needed. The property is huge and is beautifully maintained. We loved how close it was to the downtown area with many food options, and how it was even closer to the water. The staff was also wonderful and generous. They welcomed us and made us feel comfortable, and assisted us with our many needs!
SUN A, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

We had an amazing time at the Prinsotel Alba
Stephanie, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

graeme, 5-night trip
Verified Hotels.com guest review

8/10 Very good

John, 2-night trip
Verified Expedia guest review

8/10 Very good

Perfect for young families
Perfect for families, would have given 10/10 given the price but room cleaning was consecutively poor standard.
Ali, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous for a family holiday.
Fabulous hotel for families. Rooms spacious, very clean(daily maid Service) and comfortable. Staff throughout Hotel were all lovely and great kids club. Good pools and several toddler pools and only 2mins from the beach.
Deborah, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Location and friendly staff where very helpful and always ready and go to the extra mile.
6-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Hotel continues to maintain its high standards. Clean well appointed rooms, manicured gardens, friendly helpful pleasant staff, excellent pool area. 3 minutes to beach. 5 minutes to Cala d'Or main town.
Lucy, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location, clean apartments and friendly staff. Downsides; bedroom window was near the road and let alot of sound in which kept us up at night, having to pay extra for the safe seemed unnecessary and unusual.
6-night romance trip
Verified Expedia guest review

10/10 Exceptional

All the staff were very friendly and helpful. A special mention for Bruno who works in reception.
7-night family trip
Verified Expedia guest review