Sinabung Hills Berastagi

Photo gallery for Sinabung Hills Berastagi

Primary image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Balcony

Overview of Sinabung Hills Berastagi

Sinabung Hills Berastagi

3.5 star property
3.5-star hotel in Berastagi with restaurant and pool bar

8.0/10 Very Good

25 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is $38
Price available on 10/23/2022
Map
Jl. Kolam Renang, Berastagi, North Sumatra, 22153
Main amenities
  • Daily housekeeping
  • Restaurant and pool bar
  • Fitness center
  • Seasonal outdoor pool
  • 24-hour room service
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
For families
  • Playground on site
  • Private bathroom
  • Separate dining area
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

Getting around

  • Airport shuttle (surcharge)

About this property

Sinabung Hills Berastagi

3.5-star hotel
A roundtrip airport shuttle, a poolside bar, and a terrace are just a few of the amenities provided at Sinabung Hills Berastagi. The onsite Regional cuisine restaurant features al fresco dining. Enjoy the gym, as well as activities like basketball. In addition to a garden and a playground, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • Tennis courts, a banquet hall, and a 24-hour front desk
  • Meeting rooms, ATM/banking services, and tour/ticket assistance
  • Guest reviews say good things about the helpful staff, WiFi, and overall condition
Room features
All 106 rooms include comforts such as 24-hour room service and air conditioning, as well as perks like separate dining areas.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Balconies, separate dining areas, and coffee/tea makers

Languages

English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 106 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Poolside bar
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Playground

What to do

  • Tennis
  • Basketball

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • English
  • Indonesian
  • Malay

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

Onsite venue - This restaurant specializes in Regional cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for IDR 350000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Policies

This property does not have elevators.

This property accepts credit cards and cash.

Also known as

Sinabung Brastagi
Sinabung Brastagi Berastagi
Sinabung Resort Brastagi
Sinabung Resort Brastagi Berastagi
Sinabung Hills Berastagi Hotel
Sinabung Hills Hotel
Sinabung Hills Berastagi
Sinabung Hills
Sinabung Hills Berastagi Hotel
Sinabung Hills Berastagi Berastagi
Sinabung Hills Berastagi Hotel Berastagi

Frequently asked questions

Does Sinabung Hills Berastagi offer free cancellation for a full refund?
Yes, Sinabung Hills Berastagi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sinabung Hills Berastagi?
As of Sep 30, 2022, prices found for a 1-night stay for 2 adults at Sinabung Hills Berastagi on Oct 23, 2022 start from $38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sinabung Hills Berastagi?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sinabung Hills Berastagi?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Sinabung Hills Berastagi?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sinabung Hills Berastagi?
Yes, there's free self parking.
Is airport shuttle service offered by Sinabung Hills Berastagi?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Sinabung Hills Berastagi?
You can check in starting at 2 PM. Check-out time is noon.
What is there to do at Sinabung Hills Berastagi and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes basketball. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a picnic area. Sinabung Hills Berastagi also has a garden.
Are there restaurants at or near Sinabung Hills Berastagi?
Yes, there's an onsite restaurant that offers alfresco dining and Regional cuisine. Nearby restaurants include Bangun Pardis (2.1 mi), Raymond cafe (2.2 mi), and Hotel Mexico (2.5 mi).
Does Sinabung Hills Berastagi have any outdoor private spaces?
Yes, every room features a balcony.

Overall score and ratings

8.0

Very Good

8.0/10

Cleanliness

8.2/10

Staff & service

2.0/10

Amenities

7.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

10/10 Exceptional

Excellent!
Awesome!!
Afifah, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

I enjoyed my time at this hotel. They provide free water daily which is nice. The bathroom includes a western style toilet, which is good for me. Hot water isn't available 24 hours a day, so make sure you note the times it's available if you want to enjoy a hot shower. My main concern was that my sheets weren't changed unless I requested it. I had to place my sheets in the hotel provided laundry bag before I received new sheets. The on site restaurant had fantastic food and decently priced as well. The room had an american style plug in the bathroom and european style plugs in the bedroom. I brought my own adaptor, but they have some available on request. Overall, this was a good stay and I would definitely book again.
12-night trip
Verified Hotels.com guest review

8/10 Very Good

Nick, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Old but okay
old hotel but beautiful scene, clean and quiet.
Ponganan, 2-night family trip
Verified Hotels.com guest review

6/10 Good

good scenery hotel for 1 or 2 days but not for long stay. No lift provided, so it is not practical for having heavy luggage or many luggage, old person, disable person.
ZAWIE, 1-night trip
Verified Expedia guest review

8/10 Very Good

Hotel view is great. Facilities are also good. Staffs are nice except for counter staff a bit cocky. This hotel is good especially for people who want privacy because it is away from the main street of Brestagi.
MOHD KASIHMUDDIN, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Next time we will purchase in package booking. Now very expensive.
Richard, 2-night trip
Verified Expedia guest review

8/10 Very Good

Kiki, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Near the fruit market
there is no lift, for elderly mightbe difficult to reach 2nd and 3rd floor
Bebin, 1-night trip
Verified Expedia guest review

8/10 Very Good

This hotel is in a quiet area a bit out of the city of Berastegi. It has a resort atmosphere with a wonderful pool and amazing view.
Hristo, 1-night trip
Verified Expedia guest review