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Empress Inn and Suites by the Falls, Niagara Falls

2 stars2 stars
5951 Clark AvenueNiagara FallsONL2G 3W3Canada, 800-491-6126
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2.3 / 5
Service
Service is adequate
Room
Room needs to be improved
Cleanliness
Could use a good cleaning
WiFi
WiFi system needs upgrading
71See all 71 Hotels.com reviews
From 90 reviewsTripAdvisor Traveller Rating

Empress Inn and Suites by the Falls, Niagara Falls

Hotel Info: 866-539-8117

from $65
  • Standard two queen
  • Standard one queen

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

  • Extended parking

Other information

  • Resort fee included

Also known as

  • Empress Falls
  • Empress Inn
  • Empress Inn Falls

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Mandatory fees

Deposit: CAD 50 per stay

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Late check-out can be arranged for an extra charge of CAD 20

Weekly housekeeping is provided; fees apply for additional cleaning

Airport shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Supervised childcare/activities
Food and drink
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
  • Barbecue grills
Things to do
  • Fitness facilities
  • Helicopter/airplane tours on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board (on request)
  • Washer/dryer
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch plasma TV
  • Premium TV channels
  • MP3 docking station
  • Video-game console
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Empress Inn and Suites by the Falls, Niagara Falls’s small print

Also known as

  • Empress Falls
  • Empress Inn
  • Empress Inn Falls

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Mandatory fees

Deposit: CAD 50 per stay

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Late check-out can be arranged for an extra charge of CAD 20

Weekly housekeeping is provided; fees apply for additional cleaning

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Empress Inn and Suites by the Falls, Niagara Falls

Landmarks

  • In a regional park
  • Skylon Tower (0.3 mi / 0.5 km)
  • Horseshoe Falls (0.9 mi / 1.5 km)
  • American Falls (1.6 mi / 2.5 km)
  • Aquarium of Niagara (1.7 mi / 2.7 km)
  • Bridal Veil Falls (1.9 mi / 3.1 km)

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) 22-min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) 38-min drive
  • Toronto, ON (YYZ-Pearson Intl.) 74-min drive
  • Niagara Falls Station 7-min drive
  • Niagara Falls Station 17-min drive
  • St. Catharines Station 24-min drive
  • Free self parking
  • Extended parking
  • Airport shuttle (surcharge)

Empress Inn and Suites by the Falls, Niagara Falls

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