Empress Inn and Suites by The Falls

Photo gallery for Empress Inn and Suites by The Falls

Primary image
Pool
Balcony
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Standard Room | Living area | 32-inch plasma TV with digital channels, TV, video-game console

Overview of Empress Inn and Suites by The Falls

Empress Inn and Suites by The Falls

2.0 star property
Victorian hotel with restaurant, connected to the convention center, near Clifton Hill

525 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • Laundry facilities
The price is $51
Price available on 10/3/2022
Map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Self parking
  • Room service
  • Babysitting
  • Airport shuttle
  • Limo/town car service
  • 24-hour front desk
  • Car rentals on site
  • Front desk safe
  • ATM/banking services
  • Laundry service
For families
  • Children stay free
  • Babysitting services
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Fallsview
  • Clifton Hill - 8 min walk
  • Fallsview Casino - 9 min walk
  • Fallsview Indoor Waterpark - 13 min walk
  • Rainbow Bridge - 20 min walk
  • Horseshoe Falls - 22 min walk
  • Seneca Niagara Resort & Casino - 32 min walk
  • American Falls - 37 min walk
  • Skylon Tower - 1 min drive
  • Casino Niagara - 4 min drive
  • Niagara Falls State Park - 5 min drive

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 23 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 38 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 86 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Niagara Falls Station - 7 min drive
  • Niagara Falls Station - 13 min drive
  • Airport shuttle (surcharge)

About this property

Empress Inn and Suites by The Falls

Family-friendly hotel in the heart of Fallsview
Close to Clifton Hill and Fallsview Casino, Empress Inn and Suites by The Falls provides a roundtrip airport shuttle, a free manager's reception, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
Other perks at this hotel include:
  • Self parking (surcharge), limo/town car service, and concierge services
  • A porter/bellhop, a 24-hour front desk, and multilingual staff
  • Free newspapers, ATM/banking services, and a front desk safe
  • Guest reviews say good things about the overall value and walkable location
Room features
All guestrooms at Empress Inn and Suites by The Falls boast thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guests reviews give good marks for the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and shower/tub combinations
  • 32-inch HDTVs with premium channels
  • Balconies, refrigerators, and microwaves

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 9:00 PM
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting
  • Supervised childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CAD 10.00 per day; includes in/out privileges)

Transfers

  • Airport shuttle (available on request)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Free reception
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Supervised childcare

What to do

  • Helicopter/airplane tours
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Accessible bathroom
  • Assistive listening devices available

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • MP3 docking station
  • Video-game console
  • 32-inch plasma TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of CAD 20 (subject to availability)

Parking

  • Self parking costs CAD 10.00 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Frequently asked questions

Does Empress Inn and Suites by The Falls offer free cancellation for a full refund?
Yes, Empress Inn and Suites by The Falls does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Empress Inn and Suites by The Falls?
As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Empress Inn and Suites by The Falls on Oct 3, 2022 start from $51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Empress Inn and Suites by The Falls?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Empress Inn and Suites by The Falls?
Sorry, pets aren't allowed.
Is parking offered on site at Empress Inn and Suites by The Falls?
Yes. Self parking costs CAD 10.00 per day.
Is airport shuttle service offered by Empress Inn and Suites by The Falls?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Empress Inn and Suites by The Falls?
You can check in from 3:00 PM - 9:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of CAD 20 (subject to availability). Contactless check-out is available.
Is there an onsite casino at Empress Inn and Suites by The Falls?
No, this hotel doesn't have a casino, but Fallsview Casino (9-min walk) and Casino Niagara (13-min walk) are both nearby.
What is there to do at Empress Inn and Suites by The Falls and nearby?
Have fun with nearby activities like hiking and sailing, and practice your swing on the nearby golf course. Additional recreation onsite includes helicopter/airplane tours.
Are there restaurants at or near Empress Inn and Suites by The Falls?
Yes, there's an onsite restaurant. Nearby restaurants include bravo! grill (4-min walk), Yukiguni (5-min walk), and Smoke's Poutinerie (5-min walk).
Does Empress Inn and Suites by The Falls have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Empress Inn and Suites by The Falls like?
Empress Inn and Suites by The Falls is in Fallsview, a short 8-minute walk from Clifton Hill and 9 minutes' walk from Fallsview Casino. Travelers say the area is walkable and good for shopping.

Overall score and ratings

5.4

5.5/10

Cleanliness

5.8/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

6.3/10

Eco-friendliness

10/10 Exceptional

Tiffany, 1-night trip
Verified Hotels.com guest review

6/10 Good

Cherril, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manik Julian, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Matthew, 1-night trip
Verified Hotels.com guest review

6/10 Good

John, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Suzanna, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Noura, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Shilpa, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Ravinder, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Sanjay, 2-night family trip
Verified Hotels.com guest review