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All properties in Canela, South Region, Brazil
1 room, 2 adults

Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Theme park(s) nearby
Rua José Pedro Piva, 745, Canela, RS, 95680-000, Brazil

4-star hotel with spa, near Steam World
  • Free full breakfast and free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Theme park(s) nearby
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Checkin demorado e com recepção ineficiente. Cafe da manhã dentro do esperado mas sem padronização dos itens. R$ 28 por dia de estacionamento sob péssima justificativa de “…Jun 14, 2020

Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection

from $64
  • Presidential Suite
  • Deluxe Room
  • Standard Room
  • Premium Suite

What’s around Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection

Landmarks

  • In Vila Suzana
  • Steam World - 19 min walk
  • Dreamland Wax Museum - 36 min walk
  • Alpen Park - 3.4 mi / 5.5 km
  • Caracol Park - 3.5 mi / 5.7 km
  • Orchids Park - 4.4 mi / 7.1 km
  • Black Lake Park - 5.5 mi / 8.8 km
  • Mini Mundo - 5.5 mi / 8.8 km

Getting around

  • Salgado Filho Intl. Airport (POA) - 111 min drive
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 72 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 12 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking * on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Hiking/biking trails on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
Working away
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 2000
  • Designated smoking areas
  • Garden
  • Fireplace in lobby
  • Television in common areas
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Holgar D Alma has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath and a spa tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Restaurante La Vanguardia - Onsite restaurant.

Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection’s small print

Also known as

  • Don Ramon Spa e
  • Don Ramon Pousada Spa
  • Don Ramon Pousada Spa
  • Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection Hotel
  • Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection Canela
  • Don Ramon Spa e Canela
  • Don Ramon Spa e Pousada
  • Don Ramon Spa e Pousada Canela
  • Don Ramon Pousada Canela
  • Don Ramon Pousada
  • Don Ramon Canela
  • Don Ramon Pousada Hotel Canela
  • Don Ramon Pousada Hotel

Policies

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the spa without adult supervision.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • 10 percent tourism fee will be charged

Optional extras

Self parking costs BRL 27 per night

Rollaway beds are available for BRL 125.0 per night

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of BRL 90.00 per accommodation, per day

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of BRL 250 per person (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection

  • Does Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection offer free cancellation for a full refund?
    Yes, Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection?
    Yes. Self parking costs BRL 27 per night.
  • Are pets allowed at Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection?
    Yes, dogs are welcome. There's a charge of BRL 90.00 per accommodation, per day. Service animals are exempt from fees.
  • What are the check-in and check-out times at Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection?
    You can check in from 2:00 PM to anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection?
    Yes, there's an onsite restaurant, Restaurante La Vanguardia. Nearby restaurants include Café Colonial Gramberry (2 mi), Coelho Café Colonial (2.1 mi), and Bela Vista Cafe (2.5 mi).
  • Is airport shuttle service offered by Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection?
    Yes, an airport shuttle is available. The charge is BRL 250 per person roundtrip.
  • What is there to do near Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection?
    Recommended spots to visit include Steam World (1 mi) and Dreamland Wax Museum (1.9 mi), along with Alpen Park (3.4 mi) and Caracol Park (3.5 mi).

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Recent reviews

Fabulous 8.8 From 42 reviews

Very Good 8.0
Razoável
O atendimento é ótimo porém a estrutura deixa a desejar. Pelo valor e taxas cobradas esperava muito mais da pousada. O banheiro apresentava vazamento no box, a estrutura precisa de reformas, não conta com tv a cabo e o acesso aos quartos se dá por uma escada muito estreira o que dificulta até o carregamento de malas.
br3 night trip
Exceptional 10.0
Melhorar hotel de Gramado/Canela
Hotel maravilhoso. Funcionários nota 1000.
Fabio, br3 night trip
Exceptional 10.0
Ótima a
Francimar, br1 night trip
Exceptional 10.0
Adoramos!
A estadia foi cheia de momentos para relaxar! Um final de semana especial. Ao chegarmos houve um problema com relação ao quarto com ofurô não estar disponível, mas nos ofereceram o banho relaxante de ofurô no spa, que foi muito bom!! Atendentes muito simpáticos e prestativos. Café da manhã estava uma delícia! Viajamos em meio aos cuidados covid, motivo pelo qual estão com cuidados redobrados, nos sentimos muito seguros. Obrigada por tudo!
Anna Carolina, br1 night trip
Good 6.0
Falta de consideração e profissionalismo
O funcionário do turno do dia que leva as malas e prepara a lareira é muito atencioso e simpático. Os serviços do Spa são caros para o que entregam. A massagem com pedras quentes é basicamente deslizar pedras pelo corpo com óleo. Não massageia. Ficamos no quarto camomila, em que a banheira mal cabe uma pessoa deitada. Na terceira noite começou um barulho de impacto no teto a cada 20 segundos. Segundo o atendente era da caldeira, e depois do nosso banho acabaria. Mas já passava da meia noite e não passou. O atendente teve que nos colocar em outro quarto no andar de baixo para conseguirmos dormir. No dia do checkout sequer foi feita alguma observação sobre o ocorrido ou desconto no valor da diária em que dormimos em quarto inferior. Ainda tivemos que pagar uma taxa de 10% sobre o valor das diárias correspondente ao serviço prestado. Ficamos chateados com a falta de consideração conosco que por sinal, éramos os únicos hospedes da pousada no momento.
Bruna, br3 night trip
Exceptional 10.0
Vale a pena
Lugar extremamente aconchegante e um ótimo atendimento, mesmo nesse momento de pandemia.
Janaína, br1 night trip
Good 6.0
Não vale o custo-benefício
Acho que não vale o custo-benefício. As fotos são muito diferentes da realidade do quarto. O banheiro é muito pequeno, possui mofos e sujeira e a calefação não funcionou em nenhum momento. Pelo valor que pagamos, ficamos bem frustrados com as condições do quarto e banheiro. O ponto positivo é o atendimento. Os funcionários foram muito atenciosos.
Ellen, br1 night trip
Exceptional 10.0
Experiência relaxante incrível
Incrível. Amei as refeições, tempero do cheff é maravilhoso. Sobre o spa, ambiente adorável e massagens nota 10, indico o banho de ofurô!! Atendimento maravilhoso.
Suzete, br4 night trip
Very Good 8.0
Terceira vez na pousada, desta vez em família, sempre uma ótima experiência. Atendentes muito simpáticos e solícitos.
TATIANA, br4 night family trip
Exceptional 10.0
Uma ótima opção para um casal romântico
Localização boa (para quem está de carro), limpeza ótima, café da manhã maravilhoso, quarto limpo e linda decoração (ar condicionado um pouco barulhento), lindos jardins e uma massagem gostosa ao chegar. Mas achamos a taxa de check out um pouco alta demais, uma vez que o valor da diária já é bem cobrado!
br1 night trip

Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection

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