From the beginning, our stay at Quinua Villa was amazing. We were picked up by the hotel cab service which was waiting with a sign and a very nice small SUV with a fantastic driver who was fluent in English. He ended up being a great guide on a few other day trips that we organized through the hotel. He was extremely knowledgeable and was dedicated to making our experience enjoyable.
When we arrived at the hotel the staff carried our bags up the steps which was greatly appreciated as we quickly learned about the lack of oxygen at 11,000ft! We were guided directly to our room where one of the staff members had tea waiting for us and explained everything that was available to us INCLUDING the complimentary breakfast service. My fiancé and I both travel a lot for work and were blown away by the breakfast offering. The night before, you fill out a menu and the time you'd like breakfast served and the staff brings it into your apartment and sets it up on the kitchen table. Eggs, sausage, juice, coffee served in a French press, and many more options. The hotel also offers a very affordable laundry service and in-room massage.
Our apartment felt like home for the 4 nights we were there and was conveniently located to Plaza de Aramas but far enough away that it was quiet at night and served as a retreat. The apartment definitely doesn't hide the fact that you're in a historical building but the creaks of the wood floor and beautiful furnishings made our stay very memorable.