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Iberostar Grand Hotel Paraiso All Inclusive, Playa del Carmen

5-star5 stars
Ctra. Chetumal - Puerto Juárez, Km. 309Lote 5, Playa Paraiso, Playa del CarmenQROO77710Mexico
Adults-only, all-inclusive luxury
  • Free WiFi and free parking
Fantastic service
Rather comfortable
Delicious food
Great room
252See all 252 reviews
From 6,099 reviewsTripAdvisor Traveller Rating

Iberostar Grand Hotel Paraiso All Inclusive, Playa del Carmen

from $1,332
  • Suite ()
  • Suite, Oceanfront ()
  • Suite, Pool View
  • Suite, Jetted Tub, Oceanfront (Corner Suite)
  • Honeymoon Villa (Secluded Villa)

At a glance

Key facts

Hotel size

  • This hotel has 310 rooms
  • This hotel is arranged over 3 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children (18 years old and younger) not allowed

  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free valet parking

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 6 restaurants
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Indoor pool
  • Health club
  • Golf course on site
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Beach towels
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • Business center
  • One meeting room
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Garden
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
Things to enjoy
  • Yard
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • Meals, snacks, and beverages included

Activities and facilities/equipment
Land activities
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball
  • Access to onsite golf course

  • Aerobics
  • Pilates


Paradise Beach Resort Spa is a complex of 9.843 sq. ft., where you can enjoy various treatments and massages, Jacuzzis, solarium, sauna, Turkish and Roman baths, thalassic therapy pools and the extraordinary Temazcal of Mayan origin.

Also available to hotel guests are treatments for couples and massages by the sea. Specialized personnel, attentive service, locker rooms and personal hygiene areas, with all the necessary details, make up one of the best existing offers of relaxation in this corner of Mexico.


Venecia - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Haiku - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Bella Vista - This buffet restaurant serves breakfast and dinner.

Tonis Surf and Turf - This restaurant specializes in international cuisine and serves dinner only. Reservations are required.

La Brisa - This restaurant specializes in Mexican cuisine and serves lunch only. Reservations are required.

Iberostar Grand Hotel Paraiso All Inclusive, Playa del Carmen’s small print

Also known as

  • Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen
  • Iberostar Grand Paraiso Playa del Carmen


Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Iberostar Grand Hotel Paraiso All Inclusive, Playa del Carmen


  • On the beach
  • El Manglar Golf Course (34-minute walk)
  • El Camaleon Golf Club (9.1 mi / 14.6 km)
  • Maroma Beach (4.9 mi / 7.9 km)
  • Sanctuary of Hope and Time Capsule (7.5 mi / 12.1 km)
  • Dr. Alfredo Barrera Marin Botanical Garden (7.8 mi / 12.5 km)
  • San Jose Catholic Parish (10.1 mi / 16.2 km)
  • Puerto Morelos Reef (10.1 mi / 16.2 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 31-min drive
  • Free self parking
  • Free valet parking

Iberostar Grand Hotel Paraiso All Inclusive, Playa del Carmen

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